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River Terrace Resort & Convention Center

盖林柏格排名第49的89酒店
240 River Road, Gatlinburg, TN 37738
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River Terrace Resort & Convention Center
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盖林柏格排名第49酒店 (共89家)
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501条来自我们社区的点评

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  • 位置
    4.5分
  • 睡眠质量
    3.5分
  • 舒适度
    3分
  • 服务
    3.5分
  • 性价比
    3.5分
  • 清洁
    3.5分
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南卡罗来纳Union
资深点评员
8条点评 8条点评
4分 2周前点评 通过移动装置
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I will definitely be staying here again! It is right in the middle of everything so we didn't need to move the car at all. Our room was upgraded for free for some reason, which I didn't mind. The rooms were nice and clean. Bedding was new including the mattress and box spring. No bed bug or any bug problems... 更多 

俄亥俄Mount Sterling
资深点评员
6条点评 6条点评
1分 2周前点评
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This hotel looks great from the pictures and has a great location. The view and location were great. First room was overlooking Gatlinburg and a good view of the mountains. The second rooms view was of the dirty pool and hot tub that couldn't be used for not being taken care of despite the 90 degree and sunny weather. The... 更多 

1分 2周前点评
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This place was incredibly dirty. The pool was broken the entire time we were there. The staff were less than helpful, and there were bugs dead and alive all over our room. It was not worth the money that we paid to stay. The entire experience was awful! Avoid at all cost!

5分 3周前点评
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Within walking distance to everything on Gatlinburg's main strip, the River Terrace may not be brand new but my wife and I have stayed in much newer brand name hotels that were over-priced, snobby and not as clean as this room. We had a room with a king sized bed, in the Mountain View building at the very back and... 更多 

River Terrace Resort & Convention Center的Guest Relations Manager,负责此条点评

Thank you so much for choosing River Terrace Resort and Convention Center! We’re beyond thrilled you enjoyed everything from our... 更多 

肯塔基Lebanon
资深点评员
8条点评 8条点评
2分 4周前点评
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Stayed here for 3 night and 4 days. The room was big and spacious but not clean, the air was broke, the pool had dirt and a film floating on the top, the clothes dryer for the guest did not work, no one cleaned our room for 3 days, and to top it all off there was poo-poo on the... 更多 

TripAdvisor会员
5分 4周前点评
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I'll start with my only complaint, we were out very late on Saturday night, enjoying all the town has to offer. When we got back to our room at around 1am I promptly hung the do not disturb sign on our door knowing we would be sleeping in on the following Sunday. By 10:30 house keeping was knocking on the... 更多 

River Terrace Resort & Convention Center的Guest Relations Manager,负责此条点评

Thank you so much for your feedback. Keep in mind that check out time is at 10:00am. However, you can... 更多 

纽约州普莱西德湖
3分 4周前点评
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If location is your main issue, this is the place for you. You cannot be more in the center of Gatlinburg than this place. The best I can say about the accommodations is "average". It is not bad enough to speak badly but not good enough to praise. We could not get the Internet from our room and there is... 更多 

德克萨斯州奥斯丁
点评家
12条点评 12条点评
1分 2015-4-26的点评
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This hotel was one of the most affordable for a quick night's stay on a budget. However, it was one of the biggest regrets of our road trip. The rooms are old, the beds are old, the wood-paneling was merely painted over in a gross green color, the TV is old. The only good thing about this hotel was the... 更多 

资深点评员
6条点评 6条点评
4分 2015-4-11的点评 通过移动装置
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River Terrace is our first choice when we stay in Gatlinburg since it is the most convenient location to all we like to do. It has great views, reasonable rates. Its an old place and could use more updates, but it is clean.

River Terrace Resort & Convention Center的Guest Relations Manager,负责此条点评

We’re thrilled to hear that our resort is your top choice when you come to the Gatlinburg area. We look... 更多 

西维吉尼亚查尔斯顿
资深点评家
24条点评 24条点评
3分 2015-4-7的点评
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I stayed one night here a few weeks ago on a Friday. We didn't arrive until after 11P so we didn't get to do much exploring. The location for this property is perfect. Very walkable to most of the Gatlinburg shops and right along the river. Parking appeared to be plentiful and no additional cost was good. The interior of... 更多 

River Terrace Resort & Convention Center的Guest Relations Manager,负责此条点评

Thank you so much for your feedback. We’re glad you found our location to be “perfect”. We are diligently working... 更多 

5分 2015-4-5的点评
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This is the 5th time I've stayed at this resort and every time I've stayed its always been very clean and the guest services has always been a 5 star rating. Plenty of towels, wash cloths and blankets for the whole family. The only recommendations I have is to update the 1990's televisoions.

River Terrace Resort & Convention Center的Guest Relations Manager,负责此条点评

Thank you so much for your review. We’re beyond thrilled you had a great stay with us. We appreciate your... 更多 

资深点评员
6条点评 6条点评
2分 2015-4-4的点评
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We had booked elsewhere and got bumped down to a double queen here. It was ok but there was only a tiny table and 2 chairs for 4 people to share in the room. We try and eat an occasional quick breakfast or lunch in the room to save money for more attractions, but not this time. The restaurant was... 更多 

阿拉巴马Killen
资深点评家
38条点评 38条点评
4分 2015-4-2的点评
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I've stayed here 3 times. I love it, it's in the heart of town and everything you wanna do is in walking distance. The rooms are clean and the staff is very friendly and helpful. The ducks you can watch and feed. It's a great place to stay.

River Terrace Resort & Convention Center的Guest Relations Manager,负责此条点评

Thank you so much for your continued business and for your feedback. We’re thrilled you always enjoy your stay with... 更多 

俄亥俄辛辛那提
3分 2015-3-31的点评
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My husband and I recently visited Gatlinburg, this was our second stay at the River Terrace. We are out and about hiking and such so we don't spend a great deal of time in the room. Having said that, with that level of activity one needs to sleep. Big problem because the River Terrace was crowded with party people and... 更多 

River Terrace Resort & Convention Center的Guest Relations Manager,负责此条点评

Thank you so much for your feedback regarding our resort. We regret to hear you had a less than desirable... 更多 

资深点评员
9条点评 9条点评
4分 2015-3-29的点评
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Here now. This is the second time in 4 months I have stayed here. Although not my first choice but a last minute trip. Have not been disappointed. Staff friendly and the room clean. Easy check in all ways good.

River Terrace Resort & Convention Center的Guest Relations Manager,负责此条点评

Thank you so much for your review. We thrilled to hear you enjoyed our clean rooms and friendly staff. We... 更多 

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