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杰克逊维尔机场雅乐轩酒店 Aloft Jacksonville Airport

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在132家杰克逊维尔酒店排名第65
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364条来自 TripAdvisor 社区的点评

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3条点评
5天前点评 通过移动设备发表
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Shower leaked all ove bathroom floor, coffee maker was broken, and shades don't block morning sun so with an eastern exposure you're waking up at sunrise. Door were incredibly loud... everytime someone came in or out of a room it wakes you up. Staff allows local teens to freeload in the lobby/bar area so wifi was impaired and the pool... 更多 

管理层回复:

Dear Dave52G, Thank you for being a recent guest of the Aloft Jacksonville Airport and for sharing this feedback. I... 更多 

1条点评
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After arriving late woke up to find graffiti scrawled on my headboard. A standoff with Starwood ensued, with management denying everything. Really? Bad hotel, bad company. There are other chains, skip this one.

管理层回复:

Dear Cassandra R, Thank you for being a recent guest of the Aloft Jacksonville Airport and for the feedback regarding... 更多 

4条点评
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Driving back from Clearwater, FL late and decided to stay the night to break the 10+hour trip up. Aloft was the first place we saw off the exit. The receptionist was friendly and accommodating, and the rooms were super clean and modern. For the price, would have liked some sort of breakfast included. But, would definitely stay again.

管理层回复:

Dear mhmurray1, Thank you for deciding to break up the long drive and spend the night with us here at... 更多 

38条点评
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First time at this location, was impressed with initial look and feel of it. Colorful, trendy, welcoming. Tried for an early check in, they accommodated what they could. Room was clean, loved the bathroom and shower design. Beds were not so comfortable but had lots of pillows:) Room had mini frig but no micro, had to go down to lobby... 更多 

管理层回复:

Dear Tara A, We are very happy to hear that you enjoyed your first stay with us at the Aloft... 更多 

41条点评
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Small rooms Stains Scratches on bed wall Poor layout Computers don't work Cement floors Rude staff Lumpy bed After a very long 2 flights in extremlely bad weather we were hoping for some relief at the aloft. Upon entering the lobby, bar, couches, pool table are all in one area. Needs many many updates Rude staff I wouldn't recommend

Caitlin_F_Aloft,杰克逊维尔机场雅乐轩酒店 的 Front Office Manager,回复了这篇点评

Shannon, I'm sorry to hear that the Aloft did not live up to your expectations during your stay with us.... 更多 

4条点评
2017-1-3的点评 通过移动设备发表
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Sadly there was a huge ball of dry hair in the shower. I'm thinking had been there a while as "dry." Also stains on carpet from previous pets in room. Oh, and checked in with staff giving attitude and bad face. Just saying.

Caitlin_F_Aloft,杰克逊维尔机场雅乐轩酒店 的 Front Office Manager,回复了这篇点评

Anne, the issues you experienced are unacceptable. I apologize on behalf of the Aloft and its staff. Both housekeeping and... 更多 

卡罗莱纳州穆尔斯维尔
234条点评
2017-1-2的点评
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Our room was pet friendly and very efficiently laid out. Nice feature in the room and lobby. The lobby included a bar but not in the traditional sense. It was a beautifully designed area to play pool, sit and visit or have a drink. If you are traveling alone, you feel comfortable stopping by for a nightcap or to socialize.... 更多 

Caitlin_F_Aloft,杰克逊维尔机场雅乐轩酒店 的 Front Office Manager,回复了这篇点评

Suzanne, we are so happy that you enjoyed your stay with us! We love having pets feel as at home... 更多 

密苏里圣路易斯
2条点评
2016-12-31的点评
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I travel alot for business. I stayed at this hotel and the maids use the guest room door safety lock to keep the doors open when they are working. When they go in and out of the room they let the door slam into the locking bar which I find very rude. It is very noisy Most hotels make maids... 更多 

Caitlin_F_Aloft,杰克逊维尔机场雅乐轩酒店 的 Front Office Manager,回复了这篇点评

Thank you for the review, David. I would like to first apologize for the noise you experienced during your stay.... 更多 

哥伦比亚特区华盛顿特区
135条点评
2016-12-22的点评
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This hotel is cleaner than the other Aloft hotels I have stayed at, and though it shows wear from being used by airport travelers, it was a nice stay. Stayed on 5th floor, very quiet. Only one bottle of water in room for the 2 of us (weird). Water pressure seemed a little low in the shower, but design was... 更多 

Chris S,杰克逊维尔机场雅乐轩酒店 的 General Manager,回复了这篇点评

Hi Rob, Thank you for your review. You are correct; although the Aloft is the newest hotel at the Jacksonville... 更多 

佛罗里达Hosford
17条点评
2016-12-19的点评 通过移动设备发表
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Arrived at the hotel around 4am (delayed flight) to find a sign on the locked door saying, "I'll be back in a few minutes". After 15 minutes of knocking and calling, someone emerged to let us in. For checking in so late we were given late checkout, but were offered nothing as SPG Gold members. This was the first hotel... 更多 

Chris S,杰克逊维尔机场雅乐轩酒店 的 General Manager,回复了这篇点评

Hi Brittany, Thank you for your review. I sincerely apologize for the lack of acknowledgement of your Gold status during... 更多 

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特色
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 免费高速WiFi
  • 酒吧/大堂
  • 餐厅
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
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  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 酒吧/大堂
  • 餐厅
客房类型
  • 无烟房
  • 家庭房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 接驳车服务
  • 机场接送
  • 会议室
  • 提供上网服务的商务中心
  • 洗衣服务
  • 干洗服务
  • 自助式洗衣服务

杰克逊维尔机场雅乐轩酒店的其它相关信息

地址: 751 Skymarks Dr, Jacksonville, FL 32218-7248
地区: 美国 > 佛罗里达 > 杰克逊维尔
价格区间: ¥937 (基于标准间的平均价格)
酒店星级:3星级 — 杰克逊维尔机场雅乐轩酒店 3*
房间数: 136
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