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Sheraton Philadelphia Downtown Hotel

费城排名第53的83酒店
3.5星级
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酒店优惠信息
201 North 17th Street, 17th & Race Streets, Philadelphia, PA 19103
Sheraton Philadelphia Downtown Hotel
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费城排名第53酒店 (共83家)
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    4分
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    4分
  • 舒适度
    3.5分
  • 服务
    4分
  • 性价比
    3.5分
  • 清洁
    3.5分
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资深点评家
48条点评 48条点评
5分 2014-8-12的点评

首先大厅很宽敞,天花板很高,自然光线充足。因为大厅很大,所以在这里感觉不到拥挤。服务效率很高,员工很友好。至于房间嘛,也非常大,感觉很好很高档,整理得一直都很干净很得体。我还发现了,在费城市中心这种类型的酒店只有这里是最便宜的,这点很好。总的来说这家酒店很棒,不会让你失望的!!

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Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear Brian O, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are delighted your had... 更多 

顶尖点评家
82条点评 82条点评
4分 2012-11-12的点评

我们在这家酒店住了一晚上,在周末旅行业还兴旺的时候找到一家酒店还算不错了。然而同时也发现这里有一个模特联合会议以及许多婚宴的宾客,我们到的时候大厅里看起来似乎很忙,前台人员配备不足,尽管很拥挤,但帮我们办理入住手续的人还算很开心的,但是他给了我们一间已经有人入住的房间钥匙,当我们下来找他们的时候,他感到非常抱歉,给了我们早餐抵用券,这个平均每人要花费大概17.95美元的自助早餐(有预备好的鸡蛋饼)。标准的喜来登房间,没什么特别,但是它很宽敞,床尤其的舒服,也是第一次在卫浴用品里看到剃须膏,太感动了。还有20美元的周末停车费,原来要38美元的。记住这一点,尤其当你参观在本富兰克林百汇的博物馆的时候,走几步路就到了,所以你可以把车停到酒店停车场,也不用再为停车的事情担心了。6点我就离开了。我还有必要再住那里吗?不!我会避开它吗?也不会!这样做就可以解决上述问题了。

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Sheraton Philadelphia Downtown Hotel的Front Office Manager,负责此条点评

Thank you for your review. I want to apologize for the start of your stay. That indeed was a busy... 更多 

资深点评家
21条点评 21条点评
3分 2012-11-11的点评

酒店还不错。不过,如果行动不便,比如要坐轮椅什么的,准备好“伤筋动骨”吧。浴室坐着轮椅根本进不去,幸好我朋友还能走,就是得承受巨大的痛苦。那房间坐着轮椅根本没法儿进去。 这一点让人无法接受。

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Sheraton Philadelphia Downtown Hotel的Front Office Manager,负责此条点评

Thank you for your review. I’m not sure if you were put into one of our accessible rooms or not.... 更多 

伊利诺伊州芝加哥
点评员
3条点评 3条点评
2分 2012-11-11的点评

在我住宿期间,礼宾部的Mary Mastrobuini非常热情!我需要给客户送紧急文件,她想尽办法及时将它用传真发送给客户,而且帮助我确认客户已经收到,帮助我解决了繁忙日程中的一件要紧事。服务棒极了——Mary,非常感谢你尽心尽力地为我服务!

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Sheraton Philadelphia Downtown Hotel的Front Office Manager,负责此条点评

Thank you for your review. We appreciate your kind words. We will pass along your compliments to our team members.... 更多 

宾夕法尼亚Plymouth Meeting
顶尖点评家
56条点评 56条点评
4分 2012-11-10的点评 通过移动装置

这家酒店不错而且到很多地方都很方便。房间价格有些高而且停车场有些乱。我们在那里等了很长时间,有两次又退回了加油站,我觉得可能是因为那里车太多了。在这个位置,去市里的很多地方都很方便。

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Sheraton Philadelphia Downtown Hotel的Front Office Manager,负责此条点评

Thank you for your review. We appreciate your comments and thank you very much for your feedback. We hope that... 更多 

纽约州纽约市
点评员
4条点评 4条点评
3分 2012-11-10的点评 通过移动装置

前台员工非常棒,服务迅速。酒廊员工只顾着自己聊天,而不太关心客人的需求。客房打扫员工非常友善,但打扫得不太干净。也许是因为我只住一周,他们也不在乎。很奇怪的是回到酒店后发现浴室地板上有头发,这意味着浴室地板没有打扫。客房服务员工很一般。早餐员工非常棒,午餐很一般。他看着无精打采,对服务没有丝毫热情,但是很期待客人给的21%的小费。真不知道他为什么有这种态度。在我快吃完早餐时,餐馆员工似乎很不高兴。我等了很长时间才吃上早餐,而且要什么东西都得自己跟服务员要(包括咖啡的冰激凌)。有趣的是,我向服务员要糖,但他说没有了,他给我拿了Splenda,很不文雅地放在桌子上,然后就走开了。我叫他回来告诉他要s/l,他又说没有了。然后很久才给我上食物,另外一名服务员看见了就给我去厨房取早餐,实际上,之后我再也没有看到之前那名服务员。他去哪儿了呢?前台员工服务很迅速,不过水平很平庸,只会例行公事,不会跟客人聊天,或者提供设施的信息(考虑到我在这里住一周,我本期待他们会给我提供多一些信息让我住得更愉快)。总之,酒店条件一般,隔壁也毫不友好-考虑到隔壁街区睡在教堂的那些流浪汉。从酒店可以步行到市区,但周围没... 更多 

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Sheraton Philadelphia Downtown Hotel的Front Office Manager,负责此条点评

Thank you for your review. It is regrettable that your stay was not a pleasant one. One of the major... 更多 

英国Winchester
顶尖点评家
125条点评 125条点评
3分 2周前点评
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We arrived around lunchtime on a Thursday with several bags only to be ignored by the doorman who laughed when I got stuck in the door with all of my bags...not a good start! However, we did arrive before check-in and were given a room straight away. The room was fine; nice comfortable bed, clean but a very small bathroom.... 更多 

资深点评员
6条点评 6条点评
3分 2周前点评
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it could be a hit or miss. I was given a room at the lower floor and found an outdated old room with lots of noise from neighboring kids on the same floor that I even saw them dancing on the hallway. I called the concierge and they changed my room to the higher floor, then I found a much... 更多 

Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear Sunpungi, Thank you for your review of our hotel. Please accept our most sincere apologies for failing to meet... 更多 

点评员
3条点评 3条点评
5分 2周前点评
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A group of ten of us stayed at this hotel this week. The staff were very helpful and the Concierge people could not do enough for us. The rooms are are large, clean and have excellent airconditioning for very hot days. The location is near to Buses, an d Subway, Museums, Parks,The Barnes, Philadelphia Museum of Art, Rodin, and walkable... 更多 

Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear mother68, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are delighted your had such... 更多 

5分 2周前点评 通过移动装置
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My stay is always excellent and goes smoothly when Avril is in attendance. I do like staying at the Sheraton hotel, but my stay is that much sweeter when I check in with Avril. She's the good luck charm of the Sheraton Hotel if you check in with her, you will always come back....tell her Suki sent you. Avril thank... 更多 

Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear Simply_Suki, Thank you for your review on the Sheraton Philadelphia Downtown Hotel! As you can see from many other... 更多 

纽约州布鲁克林
资深点评家
47条点评 47条点评
3分 3周前点评
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This is your typical massive conference-type hotel; you're staying here because you have business or a wedding or some kind of event, or because it had rooms, or because it was attractively priced. You're not staying here for the ambiance. It is a busy hotel, so you will wait for elevators and for the front desk and for a taxi.... 更多 

Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear CR_NYC64, Thank you for your review of our hotel. We are disappointed that you didn't enjoy your experience more.... 更多 

宾夕法尼亚匹兹堡
资深点评家
38条点评 38条点评
3分 3周前点评
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I stayed here during a conference. Pleasant and spacious common areas. Expansive lobby. Nice staff. Banquet food was fine. But the hallways and rooms are slightly dark and dreary. The place needs some new wallpaper, a lighting upgrade, carpeting, and a coat of paint. My room was comfortable but nothing special. Carpeting was not glued down; there was a "lump"... 更多 

Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear Jay S, Thank you for your review of the Sheraton Philadelphia Downtown Hotel. We're glad you enjoyed your stay... 更多 

5分 3周前点评
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I want to Thank all of the Staff at the Sheraton Downtown, Phil. Pa. My husband & I stay Sat. night May 9th. and they couldn't have been more accommodating, everyone greeted us with smiles and always willing to go the extra mile to make sure our stay was the best. Will definitely recommend this hotel.

Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear Patty Wagner K, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are delighted your... 更多 

点评员
4条点评 4条点评
2分 3周前点评
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I am not sure what I expected. The rate was pretty good--$184 for the night including parking. I was there for a conference. I am SPG Gold. When I arrived I asked for a room upgrade, but was told there were no room upgrades with two beds. They also should have offered me a check-in drink or gift, which they... 更多 

Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear burghlaw, Thank you for your review on our hotel. Please accept our apologies for what you have experienced lately;... 更多 

马里兰Bethesda
顶尖点评家
131条点评 131条点评
2分 3周前点评
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A pleasant and efficient staff, but they can't make up for dismal, dreary rooms. Poorly maintained and in need of a total refurbishment. The first room I was assigned to smell like smoke, the carpet was stained and the furniture was chipped and worn. I asked to be moved (surely rooms like that were reserved for people make their reservations... 更多 

Sheraton Philadelphia Downtown Hotel的Manager,负责此条点评

Dear DCvagabond1, Thank you for your review of our hotel. Please accept our most sincere apologies for your inconveniences during... 更多 

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