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Ramada Asheville / Biltmore West

阿什维尔排名第50的58酒店
2.5星级
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275 Smokey Park Highway, Asheville, NC 28806-1140
Ramada Asheville / Biltmore West
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阿什维尔排名第50酒店 (共58家)
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  • 位置
    4分
  • 睡眠质量
    3.5分
  • 舒适度
    3分
  • 服务
    3分
  • 性价比
    3分
  • 清洁
    3分
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田纳西Oak Ridge
2分 2周前点评
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The lobby was clean. Front desk staff was not very friendly. Hot tub and pool water was murky. Halls and passage ways, other than main lobby area, need thorough cleaning and painting. You can see where they have been spot painted and not cleaned or maintained. Lots of areas had remains where people had wiped matter from their nose on... 更多 

与 Ramada 合作收集的点评

Ramada Asheville / Biltmore West的General Manager,负责此条点评

Thank you for your comments. I apologize for the conditions that you found. Thank you for choosing Ramada. 更多 

卡罗莱纳州Andrews
2分 3周前点评
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At check in, the front desk clerk was very rude and non compliant. He yelled at me in front of my son. He told me he could find me a new hotel, very rude and nasty! Thanks to him I will not be going back!!! I made a report and was told the GM would call me on Monday- I... 更多 

与 Ramada 合作收集的点评

Ramada Asheville / Biltmore West的General Manager,负责此条点评

I apologize for any misunderstanding and I apologize if you felt the desk clerk was rude. We require photo identification... 更多 

2分 3周前点评
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Hotel is very run down. Furniture is falling apart. Appears to be very dirty. The bathtub was absolutely disgusting. It was all discolored, and chipped. Wouldn't step foot in the shower. Found a big beetle on the ceiling and couldn't get comfortable after that to get a good night sleep. Even though it was a non smoking room it stunk... 更多 

Ramada Asheville / Biltmore West的General Manager,负责此条点评

Thank you for your comments. I apologize for not meeting your expectations. Thank you for choosing Ramada. 更多 

TripAdvisor会员
3分 4周前点评
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卡罗莱纳州罗利
2分 4周前点评
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Upon entering the room, I closed the inside curtain and found to big stink bugs hanging on the curtain, killed them, but that really sets the rest of the night in the wrong direction. Stains on comforter, carpet really stained and dirty, Ramada is not what they used to be, a Name of distinction and quality.

与 Ramada 合作收集的点评

Ramada Asheville / Biltmore West的General Manager,负责此条点评

Thank you for your comments. I apologize for the inconvenience. Thank you for choosing Ramada. 更多 

TripAdvisor会员
3分 5周前点评
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TripAdvisor会员
2分 2015-4-28的点评
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3分 2015-4-28的点评 通过移动装置
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Hotel is dated as some have said. It is an older hotel. Clean lobby and common area. Pool and hot tub were nice and clean. We did a thorough check of the room and bedding due to other reviews, and found the room to be older, but clean. We did have our toilet clog up about 11pm. Called the front... 更多 

Ramada Asheville / Biltmore West的General Manager,负责此条点评

I sincerely apologize for the problem that you had with one of our staff members. This is not normal for... 更多 

TripAdvisor会员
3分 2015-4-22的点评
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肯塔基路易斯维尔
3分 2015-4-14的点评
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the hotel with in a great location price was good. It looks dated and not have the very well. When I reserve it over the phone I was told there is continental breakfast, however there was an ihop next to the hotel. it certainly wasn't the worst hotel but it did not meet my expectations

与 Ramada 合作收集的点评

Ramada Asheville / Biltmore West的General Manager,负责此条点评

Thank you for your comments. I apologize for the miscommunication with whoever you made your reservation through but we do... 更多 

TripAdvisor会员
1分 2015-4-12的点评
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Ramada Asheville / Biltmore West的Manager,负责此条点评

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TripAdvisor会员
1分 2015-4-1的点评
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4分 2015-3-31的点评
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I made several calls before booking to ensure we were put in a family room that was handicap accessible or at least on first floor. Then called that afternoon to let them know we would be arriving late and to ensure our room was on ground floor. We were on 2nd floor with no elevator. After discussing with the clerk... 更多 

与 Ramada 合作收集的点评

Ramada Asheville / Biltmore West的Manager,负责此条点评

Thank you for your comments. Please let me explain. Your reservation was made through Wyndham on 11 March 2015 @... 更多 

缅因州Bristol
2分 2015-3-30的点评 通过移动装置
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If you find yourself in this area with a dog, and the other pet friendly motels are full, AND you must stay here for the night you won't die or be attacked by roaches, or anything drastic like that. However, we paid $100 for two adults and a golden retriever for one night. The room was very worn down. Noisy... 更多 

Ramada Asheville / Biltmore West的Manager,负责此条点评

Thank you for your comments. Yes, we are an older hotel - built in the mid '60's - and have... 更多 

卡罗莱纳州Chocowinity
2分 2015-3-26的点评
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Old hotel - rooms very run down - water damage in many places - stains on upholstered furniture - we would never stay there again - tv was very old 4x5 (NON-HD) - cable tv, picture was very fuzzy - bathtub had been patched - pool was closed (mechanical problem) - lobby area was beautiful

Ramada Asheville / Biltmore West的Manager,负责此条点评

Thank ,you for your comments. Yes, we are an older hotel built in the mid '6-'s and upgraded several times.... 更多 

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