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Hyatt Place Roanoke

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在40家罗阿诺克酒店排名第10
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457条来自 TripAdvisor 社区的点评

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3条点评
6天前点评 通过移动设备发表
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We give our opinion of places visited, but let's look at it from a different perspective. How is our attitude when we check in to a place to stay. Are we warm and friendly at check in? or do we come in looking for confrontation. I see so many bad reviews at places that I've visited that were great. The... 更多 

Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

What a wonderful attitude! I am certain that you get great service every place that you go. Thank you so... 更多 

卡罗莱纳州Arden
298条点评
2周前点评
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This Hyatt needs work. The room was OK, but worn. TV had a few HD chans, rest were bad. Breakfast was displayed well, but other than the fresh fruit, it was inedible (waffle batter as thick as peanut butter, breakfast sandwich terrible, coffee full of grounds, "fake" eggs tasteless, etc.). Mold in grout in shower. Bed short of pillows and... 更多 

Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

I am so sorry that we disappointed you. this is certainly not the level of service that is normal for... 更多 

南卡罗来纳美特尔海滩
2条点评
2周前点评
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Traveled to Roanoke to visit family for New Year. Wanted to stay where we could have dinner and a drink. Although it was advertised as having these things it didn't. Second day of trip elevators went out and we had to walk four flights of steps in and out. We are older adults and this was not easy. Bathrooms are... 更多 

Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

We do in fact have a small restaurant and bar - I am sorry if it was not to your... 更多 

28条点评
2周前点评
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I recently had a long stay for the Holidays at this hotel and enjoyed our time there. I felt the bed and room in general was comfortable and staff was quite friendly. The only complaints I had are that restroom was quite small, making getting out of the shower while maneuvering the door and toilet a challenge; also many of... 更多 

Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

We are still working on the TV situation! Hope to have it resolved soon! 更多 

卡罗莱纳州夏洛特
2条点评
3周前点评
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We were very pleased with our experience at the Hyatt Place in Roanoke. While traveling home from the northeast I looked up options on trip advisor that were along our path, included breakfast and had an indoor pool for the kids. Perfect fit, priced right.

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Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

Hope to see you again soon! 更多 

俄亥俄Lewisburg
1条点评
3周前点评
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Rooms starting to look worn, mold in shower grouts. Have stayed here several times starting to go down hill a little. Over all love Double Tree hotels for room sizes. Very friendly front desk staff...

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Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

I am checking grout as a result of your comment. I am sorry that we disappointed you! 更多 

1条点评
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The bed sheet was crinkled and made me itchy all night. When I called before our hiking trip, the front desk promised to get everything changed! Guess what? 4 hours later, we all tired, when all we wanted is jump into bed take a nap, it was still the way we left it in the morning. I called front desk... 更多 

Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

I am so sorry - I assure you that this is not our usual level of service and I will... 更多 

18条点评
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The accommodations were wonderful. The room has an actual corner couch which made for wonderful seating while waiting for everyone getting ready to go. The beds were very comfortable. The room was clean despite the fact that I assume it allowed dogs. And dogs...so many staying here ( all very quiet and polite). Breakfast was not extraordinary but palatable. Not... 更多 

Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

Thank you so much! We truly love our pet guests (and their humans too) and hope to see you again... 更多 

马里兰黑格斯敦
5条点评
2016-12-19的点评 通过移动设备发表
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My best friend and I stayed the weekend. We had a room with two doubles. The room also had an L shaped couch, desk and a large flat screen TV. The only thing missing was a microwave as we had the refrigerator, sink and coffee maker. Breakfast was fine and the staff were very nice.

Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

Thank you so much for the review! Bestie trips are the best and we are glad that you chose to... 更多 

阿肯色州小石城
1条点评
2016-12-13的点评
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Rooms need microwave ovens and freezer compartment in fridges. Otherwise, nice rooms. Evening Manager told me to use downstairs lobby microwave and how I should microwave my food in plastic container when it could be unhealthy for microwave use.

与 Hyatt Hotels 合作收集的点评

Lynne L,Hyatt Place Roanoke 的 General Manager,回复了这篇点评

Hyatt does not allow microwaves in the rooms and I apologize! We are to only offer the service in the... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 含早餐
  • 客房送餐服务
  • 餐厅
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 餐厅
客房类型
  • 无烟房
  • 套房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 含早餐
  • 机场接送
  • 会议室
  • 会议设施
  • 接驳车服务
  • 客房送餐服务
  • 干洗服务
  • 洗衣服务
  • 门房服务
  • 宴会厅

Hyatt Place Roanoke的其它相关信息

地址: 5040 Valley View Blvd N, Roanoke, VA 24012 (原名AmeriSuites)
地区: 美国 > 弗吉尼亚 > 罗阿诺克
价格区间: ¥928 (基于标准间的平均价格)
酒店星级:3星级 — Hyatt Place Roanoke 3*
房间数: 126
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