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Sheraton Norfolk Waterside Hotel

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在37家诺福克酒店排名第14
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785条来自 TripAdvisor 社区的点评

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5天前点评
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The hotel is undergoing major renovation, which didn't really impact us, but the staff is trying their hardest to compensate for any inconvenience. They were all so friendly and helpful. The room was very nice and you can't beat the location, right on the water and just a couple of blocks from Nauticus, the Scope, and all of the restaurants... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

We are happy to hear you enjoyed your stay and found our waterfront location perfect for your visit to Norfolk.... 更多 

弗吉尼亚里士满
2条点评
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Best practice should be when you call to reserve a room they give you a heads up they are renovating or as they say 'rejuvenating" and perhaps give a discount. Don't stay there until it's finished. They did comp the $24 valet parking when I suggested it.

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Thank you for your review and please accept our apologies for any inconveniences you may have experienced during our renovations.... 更多 

华盛顿安吉利斯港
67条点评
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My room was not in suitable condition to rent. The bathroom ceiling was falling down, which turned out to be a leak in the morning. The soft goods and toiletries provided are not up to current industry standards. The room had no functioning clock/alarm and some of the furnishings were severely worn. Additionally, there is an ongoing renovation significantly impacting... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Jeff, please accept our sincere apologies for the shortcomings during your stay. Guest comfort and satisfaction is always our number... 更多 

34条点评
2017-2-13的点评
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Wonderfull wiev and very friendly staff.Very good breakfast and a convenient location where you can walk to the city centre in five minutes.It will be renovated this year and it is a little outdated and needs to be brightened up

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

We are pleased you enjoyed so much of your stay including our staff's service and prime location. As you shared,... 更多 

35条点评
2017-1-30的点评
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Everything was very nice. Rooms were very nice and beds were very comfy. We had a nice view of the city. Upper floors offer either city view or water view. The water view you can see the naval ships. They are currently building a waterfront venue which will offer restaurants a beer garden, shops and other amenities to make your... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Thank you, Nita, for your five-star rating! We're thrilled you had such a comfortable stay for your convention visit. We... 更多 

63条点评
2017-1-24的点评
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I'm a huge SPG fan and the check-in desk at this hotel knew it. Zach checked me into my upgraded suite on the highest (10th) floor - which happen to be RIGHT next to the Sheraton Club Lounge. I thought it was a little too coincidental to be selected as the "Guest of the Day" but hey, I'm not going... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

It was a pleasure to welcome you to the Sheraton Norfolk Waterside Hotel, and we're delighted you enjoyed your stay.... 更多 

弗吉尼亚福尔斯彻奇
8条点评
2017-1-17的点评
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Convenient location. However, if you don't valet park you have to walk about a 1/2 block and through an office building to the parking garage. The hotel décor is very dated and worn but everything was in working order and clean. The facility is scheduled for a renovation in 2017. There is a new retail project opening up next door... 更多 

Tim P,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

As you shared, our hotel will be undergoing a complete revitalization and we anticipate you will love our stylish new... 更多 

华盛顿Silverdale
6条点评
2017-1-16的点评 通过移动设备发表
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We checked into the hotel on Christmas Day and out on New Year's Day. The hotel is dated but signs indicate it is embarking on an update. Rooms are typical, clean and needing an update (missing outlet covers, broken lamps, outlets that did not function) we were in a suite with a pull out couch for our son, it was... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Please accept our sincere apologies that we missed the mark on ensuring your complete satisfaction, your experience is not at... 更多 

41条点评
2017-1-10的点评 通过移动设备发表
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I thought the staff was fantastic, couldn't have been nicer and more accommodating. The unfortunate aspect is that this property is in desperate need of a refresh. Suppose that's why the rates are so reasonable but a makeover is due.

Kay P,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Thank you so much for sharing your kind sentiments for our staff, we're happy you were impressed by their hospitality.... 更多 

11条点评
2016-12-29的点评
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i stay here to visit my family every July and December . i want to point out a few people first . Don Sanders manager of City Dock restaurant really helped me organize a holiday dinner with my family as my mother is in assisted living we wanted to dine out on Christmas.The staff was great and the food here... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Thank you so much for highlighting Don Sanders and the rest of our banquet staff, they will be thrilled to... 更多 

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特色
  • 餐厅
  • 游泳池
  • 客房送餐服务
  • 有健身房的健身中心
  • 酒吧/大堂
  • 免费高速WiFi
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
  • 禁烟酒店
酒店餐饮
活动设施
  • 餐厅
  • 游泳池
  • 有健身房的健身中心
  • 酒吧/大堂
客房类型
  • 套房
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 付费Wifi
  • 付费网络
  • 免费高速WiFi
服务
  • 客房送餐服务
  • 提供上网服务的商务中心
  • 干洗服务
  • 会议室
  • 宴会厅
  • 会议设施
  • 洗衣服务
  • 门房服务
  • 自助式洗衣服务

Sheraton Norfolk Waterside Hotel的其它相关信息

地址: 777 Waterside Dr, Norfolk, VA 23510-2102
地区: 美国 > 弗吉尼亚 > 诺福克
价格区间: ¥1,481 (基于标准间的平均价格)
酒店星级:3.5星级 — Sheraton Norfolk Waterside Hotel 3.5*
房间数: 468
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