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Sheraton Norfolk Waterside Hotel

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在37家诺福克酒店排名第13
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779条来自 TripAdvisor 社区的点评

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弗吉尼亚福尔斯彻奇
4条点评
6天前点评
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Convenient location. However, if you don't valet park you have to walk about a 1/2 block and through an office building to the parking garage. The hotel décor is very dated and worn but everything was in working order and clean. The facility is scheduled for a renovation in 2017. There is a new retail project opening up next door... 更多 

Tim P,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

As you shared, our hotel will be undergoing a complete revitalization and we anticipate you will love our stylish new... 更多 

华盛顿Silverdale
6条点评
1周前点评 通过移动设备发表
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We checked into the hotel on Christmas Day and out on New Year's Day. The hotel is dated but signs indicate it is embarking on an update. Rooms are typical, clean and needing an update (missing outlet covers, broken lamps, outlets that did not function) we were in a suite with a pull out couch for our son, it was... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Please accept our sincere apologies that we missed the mark on ensuring your complete satisfaction, your experience is not at... 更多 

41条点评
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I thought the staff was fantastic, couldn't have been nicer and more accommodating. The unfortunate aspect is that this property is in desperate need of a refresh. Suppose that's why the rates are so reasonable but a makeover is due.

Kay P,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Thank you so much for sharing your kind sentiments for our staff, we're happy you were impressed by their hospitality.... 更多 

8条点评
3周前点评
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i stay here to visit my family every July and December . i want to point out a few people first . Don Sanders manager of City Dock restaurant really helped me organize a holiday dinner with my family as my mother is in assisted living we wanted to dine out on Christmas.The staff was great and the food here... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Thank you so much for highlighting Don Sanders and the rest of our banquet staff, they will be thrilled to... 更多 

6条点评
2016-12-15的点评 通过移动设备发表
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This property is right on the water. Checkin was fast and staff was awesome. But hotel has seen its days, needs serious renovation. Parking is in nearby building. Just get your parking pass validated. Short walk to Norfolk old town.

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

Thank you for taking the time to share your feedback from your recent visit. We are excited to let you... 更多 

28条点评
2016-12-6的点评 通过移动设备发表
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As you can see in photo one the chair is very nasty. Would recommend doing away with cloth and consider leather if they are to hard to keep clean. Second photo looks like previous guest has spilled something down wall and was not even wiped off. Third photo shows where patches have been placed and not repainted. No fridge or... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

It's truly disappointing to learn when a guests' experience does not live up to their expectations or the standards that... 更多 

弗吉尼亚
139条点评
2016-11-27的点评
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Good location and if you lucky you get a harbor view room, which is very nice. Stuff friendly and helpful. Overall , the hotel is old and "tired" rooms need an update. Coffee maker in room, but no fridge, microwave or safe. Valet parking is $25 a night! A bit steep if you ask me. Most important to me was... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

While we were pleased you appreciated our great location and our staff's attentive service, we do wish that we had... 更多 

14条点评
2016-11-15的点评
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The hotel offers a "green choice" option to guests with multiple night stays. If the guest is willing to forego having the room cleaned, the guest is to receive five dollars to spend in the restaurant. Five dollars is not a lot of money, but I thought, why not?. Well, the staff did not clean the room, but did not... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

We are very sorry to hear there was a misunderstanding on the service you opted for. Please reach out to... 更多 

弗吉尼亚Petersburg
110条点评
2016-11-15的点评 通过移动设备发表
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I just stayed at this hotel for 5 days for a conference. To save a little money and eat a little healthy, I brought down food to have for some of my meals. Most of this needed to be refrigerated. So, my only complaint about this hotel was the absence of a mini fridge and microwave. I feel like most... 更多 

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

We are delighted to hear you enjoyed your stay and that our staff provide personal service to ensure you were... 更多 

弗吉尼亚诺福克
787条点评
2016-11-14的点评 通过移动设备发表
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We attended this wonderful event in support of Cultural and Arts in our Region. One of our close friends was a recipient of an award. The Hotel staff did a great job making this a great time.Thank you for the extra effort.

SheratonNorfolk,Sheraton Norfolk Waterside Hotel 的 General Manager,回复了这篇点评

How wonderful to hear you had a good time celebrating your friend's achievements at the event you attended at our... 更多 

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特色
  • 餐厅
  • 游泳池
  • 客房送餐服务
  • 有健身房的健身中心
  • 酒吧/大堂
  • 免费高速WiFi
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
  • 禁烟酒店
酒店餐饮
活动设施
  • 餐厅
  • 游泳池
  • 有健身房的健身中心
  • 酒吧/大堂
客房类型
  • 套房
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
  • 付费Wifi
  • 付费网络
服务
  • 客房送餐服务
  • 提供上网服务的商务中心
  • 会议室
  • 宴会厅
  • 会议设施
  • 干洗服务
  • 洗衣服务
  • 门房服务
  • 自助式洗衣服务

Sheraton Norfolk Waterside Hotel的其它相关信息

地址: 777 Waterside Drive, Norfolk, VA 23510
地区: 美国 > 弗吉尼亚 > 诺福克
价格区间: ¥1,320 (基于标准间的平均价格)
酒店星级:3.5星级 — Sheraton Norfolk Waterside Hotel 3.5*
房间数: 468
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