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Homewood Suites by Hilton Richmond-West End

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在22家格伦艾伦酒店排名第9
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Homewood Suites by Hilton Richmond-West End
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448条来自 TripAdvisor 社区的点评

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38条点评
4分 6天前点评
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The check-in experience was fine but the desk clerk botched up the arrival amenities (HHonors Gold status). The room was nice and clean with the exception of a little bit of mold around the tub. Breakfast was predictable - egg pucks, sausage patties, waffles, etc. The one thing that bothered me at breakfast was that as soon as the clock... 更多 

Michael C,Homewood Suites by Hilton Richmond-West End 的 Director of Sales,回复了这篇点评

Greetings Michael! On behalf of the team here at Homewood Suites by Hilton Richmond West End/Innsbrook, I would like to... 更多 

弗吉尼亚Suffolk
1条点评
1分 1周前点评
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Dirty is an understatement. A very well abused location that is in serious need of a face lift! The carpets were stained throughout the entire location. The couch was well worn and you could see through the fabric on it and the ottoman.

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Michael C,Homewood Suites by Hilton Richmond-West End 的 Director of Sales,回复了这篇点评

Hello! I'd like to thank you for your open, honest feedback concerning your stay with us. I am very sorry... 更多 

46条点评
5分 1周前点评 通过移动设备发表
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Check in was good there was a short snafu but it was quickly resolved apperently there is a rehab due to start soon but hotel seemed to be in good shape will definitely stay here again pool was refreshing after a long days drive.

1条点评
3分 2周前点评
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Staff and cleanliness were fine. The room itself needed maintenance and upkeep. Plug boxes in one room were dangerously dangling out of the wall. Bathtub stopper would not stay open on its own. Hassock/coffee table in living area was so worn, all the faux leather corners were peeling off. No dish soap at the desk (appears they haven't had any... 更多 

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科罗拉多丹佛
1条点评
4分 2周前点评
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Great price for work travel. The staff was friendly and helpful. The location of the hotel provides easy access to major roadways and restaurants. The complimentary breakfast was one less thing to worry about it. And the evening social was a nice treat.

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纽约州纽约市
1条点评
5分 3周前点评
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Our family of four stayed in the two bedroom suite with full kitchen and living room with pull out sofa everything was wonderful will definitely be staying there on our next visit. There are lost of different places to dine and it's only a 15 min drive to Kings Dominion.

与 Homewood Suites by Hilton 合作收集的点评

Michael C,Homewood Suites by Hilton Richmond-West End 的 Director of Sales,回复了这篇点评

Greetings Stacy! On behalf of the Homewood Suites by Hilton Richmond West End/Innsbrook, thank you so much for the feedback.... 更多 

1条点评
4分 4周前点评
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priced great ,outstanding service from all of the staff ! and the food was very good. Older hotel needs some updates which I understand are coming soon ! Will stay there again, from the time we arrived the staff at the front desk to the clean crew all were outstanding and always said hello and asked if they could help... 更多 

与 Homewood Suites by Hilton 合作收集的点评

Michael C,Homewood Suites by Hilton Richmond-West End 的 Director of Sales,回复了这篇点评

Greetings Robert! On behalf of the employees here at the Homewood Suites by Hilton Richmond West End/Innsbrook, I have to... 更多 

7条点评
1分 2016-8-18的点评
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My husband likes to stay at Hilton properties because their cleaning standards are high and they keep things up-to-date and nice. But I hope not to be coming back to this one, because it's not up-to-date, it's not clean, and it's not nice in any way. Floors are stained, TVs are below even standard-definition (like, 1982-quality). The fold-out couch is... 更多 

Michael C,Homewood Suites by Hilton Richmond-West End 的 Director of Sales,回复了这篇点评

Greetings Alison. Thank you for your candid feedback....we value all opinions and suggestions from our guests, and yours is certainly... 更多 

59条点评
4分 2016-8-17的点评
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We booked a suite set up and enjoyed the two double bed suite with sleep sofa for the family. The breakfast was free and the staff were great! We were able to walk to shopping and restaurants as well. Only one minor drawback was the poor signage we almost missed it!

Michael C,Homewood Suites by Hilton Richmond-West End 的 Director of Sales,回复了这篇点评

Greetings On behalf of the Homewood Suites by Hilton Richmond West End/Innsbrook, thank you so much for the kind words.... 更多 

121条点评
2分 2016-8-17的点评 通过移动设备发表
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Whenever possible I do stay at Homewood Suites because I like having the kitchen area and the larger space. I was disappointed in my first stay at this property. Not only were the public areas dirty, but when I open the door to the room there was a definitive musty moldy smell. I realize that it has been very humid... 更多 

Michael C,Homewood Suites by Hilton Richmond-West End 的 Director of Sales,回复了这篇点评

Hi Buddy. On behalf of my team here at the property, thank you for your candid feedback. We do appreciate... 更多 

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设施

特色
  • 游泳池
  • 有健身房的健身中心
  • 免费早餐
  • 免费停车
  • 餐厅
  • 免费高速WiFi
关于此酒店
  • 残障通道
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 餐厅
客房类型
  • 套房
  • 小厨房
  • 家庭房
  • 无烟房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 提供上网服务的商务中心
  • 免费早餐
  • 会议室
  • 自助式洗衣服务
  • 接驳车服务
  • 免费停车
  • 干洗服务

Homewood Suites by Hilton Richmond-West End的其它相关信息

地址: 4100 Innslake Dr, Glen Allen, VA 23060-3344
地区: 美国 > 弗吉尼亚 > 格伦艾伦
价格区间: ¥967 (基于标准间的平均价格)
酒店星级:3星级 — Homewood Suites by Hilton Richmond-West End 3*
房间数: 123
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