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WoodSpring Suites Austin Round Rock

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在26家朗德罗克酒店排名第19
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54条来自 TripAdvisor 社区的点评

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德克萨斯州朗德罗克
1条点评
1周前点评
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This hotel was a great stay for me and my coworkers on our first visit to TX. The front desk workers Tera, Danielle and Vanessa greeted us with open arms and took care of anything we needed to accommodate our stay. The sheets and the rooms are very clean and kept up. This is definitely a hotel you can enjoy... 更多 

明尼苏达Sandstone
12条点评
3周前点评
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We looked up for a extended place to stay when we were getting closer to Round Rock, TX. Woodspring Suites came up and I called them. They said they had a room. Upon arriving I noticed it didn't look like the best place but we couldn't find anyting else. We checked in with a yound lady that wasn't the friendlist... 更多 

1条点评
3周前点评
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I'm only giving this rating for the hotel itself. the staff was awesome and very helpful. Our room had roaches everywhere. they were on our bed, the floor, the walls, even when we open the door. i didn't even get to sleep there a day. i had my daughter who was 9 months old so we packed up asap. it... 更多 

Heather L,WoodSpring Suites Austin Round Rock 的 Guest Relations Manager,回复了这篇点评

We are sorry to hear you had some insect issues. We will continue to monitor and treat any bugs we... 更多 

德克萨斯州奥斯丁
3条点评
2017-1-15的点评
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The room was clean. I was in a 1st floor room nearest to I-35 and the soutbound frontage road and the noise was not an issue. The room was well sound-proofed. The staff tended to be helpful with reasonable requests and general qustions asked by someone hunting for an apartment in the Austin Metro area. Woodsprings Suites is well managed,... 更多 

Heather L,WoodSpring Suites Austin Round Rock 的 Guest Relations Manager,回复了这篇点评

Our WoodSpring Suites team is thrilled to hear you enjoyed your time and our team at the property. Our goal... 更多 

1条点评
2017-1-13的点评
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I have been staying her for some time now and the new staff is wonderful! Very polite and I can not complain about their rates! It is a nice cozy place and near many restaurants. I never had any problems with this hotel !!!

Heather L,WoodSpring Suites Austin Round Rock 的 Guest Relations Manager,回复了这篇点评

Hearing back from happy customers is one of the best things we can receive as a company. WoodSpring Suites strives... 更多 

德克萨斯州朗维尤
3条点评
2017-1-4的点评
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I had just stayed at a sister property of this one in Houston and had a great experience so when I came to the Austin area for 7 days I thought I would give this one a try. It mimicked my experience in Houston. Great value, Very clean, Friendly staff. These hotels are definitely designed for the extended stay traveler... 更多 

Heather L,WoodSpring Suites Austin Round Rock 的 Guest Relations Manager,回复了这篇点评

Thank you for your feedback and for staying with us. We realize you have many choices when it comes to... 更多 

1条点评
2016-12-3的点评 通过移动设备发表
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No hospitality experience for some that stare at the guest and don't even greet you. Housekeeper and live in boyfriend are drunk while servicing rooms, people complained of their rooms being entered in the middle of the night while sleeping. No hotel would allow friends of employees to have access to rooms period. Not a good a choice!

Heather L,WoodSpring Suites Austin Round Rock 的 Guest Relations Manager,回复了这篇点评

The WoodSpring Suites team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned... 更多 

27条点评
2016-12-1的点评 通过移动设备发表
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I didn't like this place at all. I've never stayed at a place like this. The front entrance was 1 small door, i drove around the building twice looking for an entrance. The "front desk" is a window with a metal blind that is shut most all day. The hallway in my floor smelled like weed & my room smelled... 更多 

Heather L,WoodSpring Suites Austin Round Rock 的 Guest Relations Manager,回复了这篇点评

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in... 更多 

瑞士日内瓦
23条点评
2016-10-8的点评
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Made a reservation sight unseen - WRONG! Paid 10 days in advance, so I was kind of stuck there. GET THIS : they do NOT REFUND (they say that they will not resell the room, it is yours, therefore they will NOT refund). Beds are so-so, the room was not clean, my wife and I ended up cleaning all of... 更多 

Heather L,WoodSpring Suites Austin Round Rock 的 Guest Relations Manager,回复了这篇点评

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to... 更多 

田纳西孟菲斯
1条点评
2016-10-5的点评
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Weirdest place I've ever stayed while traveling. I traveled to Round Rock for a family gathering. At first, everything looks normal. The room I stayed in was not bad. Just a plain bed with plain carpeting, and furnishings, but I didn't expect more at the price. The lobby area (no actual lobby, just a cubby like a ticket booth to... 更多 

Heather L,WoodSpring Suites Austin Round Rock 的 Guest Relations Manager,回复了这篇点评

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in... 更多 

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设施

特色
  • 免费停车
  • 免费高速WiFi
关于此酒店
  • 残障通道
客房类型
  • 小厨房
  • 无障碍客房
  • 无烟房
  • 套房
  • 家庭房
  • 吸烟房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 公用Wifi
  • 免费高速WiFi
  • 付费Wifi
服务
  • 免费停车
  • 洗衣服务
  • 自助式洗衣服务

WoodSpring Suites Austin Round Rock的其它相关信息

地址: 1950 N Interstate 35, I-35 & Old Settlers Blvd (exit 25), Round Rock, TX 78681-2004 (原名Value Place Austin (Round Rock))
地区: 美国 > 德克萨斯州 > 朗德罗克
价格区间: ¥627 (基于标准间的平均价格)
酒店星级:2星级 — WoodSpring Suites Austin Round Rock 2*
房间数: 121
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