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Cleopatra Palace Hotel

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在59家美洲海滩酒店排名第12
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2,567条来自 TripAdvisor 社区的点评

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Cleopatra Palace Hotel新近的点评
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13条点评
2周前点评
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Stayed here for 6 nights in November. We had a pool view room. Rooms were somewhat dated but ok. The service we experienced was very good. It was great to have the option to use the facilities of the Mediterranean Palace hotel next door. Breakfast offering was excellent. The location is excellent, overall a good experience, and we would stay... 更多 

英国Irvine
3条点评
3周前点评
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Run down hotel,looks good in pictures in reality it's the pits supposed to be five star wouldn't even give it one,food was disgusting . The staff at reception were very rude to my wife & decided to cut short our stay & go to another hotel,would advise anyone who's booked this place to use their cancellation option & find different... 更多 

6条点评
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Would not recommend this hotel & I'm here for another 9 days .... I'm on the ground floor with a sea view , granted I asked for a sea view, but 1. Had to ask for another room told none available 2. My bed sheets were dirty , even the maid looked surprised when I showed her... reported last night... 更多 

2条点评
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A hotel with 500 rooms and two people on reception. Expect service to be painfully slow. After a 44 minute checkin, we went to our 'suite'. I've genuinely seen more charming waiting rooms at the dentist than our extra room. Then, we just had a 'pizza' at the pool bar since all the restaurants were closed. It was a €9... 更多 

英国卡迪夫
12条点评
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We booked different dates to the 2 weeks we stayed at the Cleopatra Palace, due to being unable to travel on the original reservation due to the sudden passing of my mother. The hotel was very understanding and accommodating to my situation. I found the hotel to be all I thought it would be, spotlessly clean, good food, and ideal... 更多 

Alejandro Cresp... D,Cleopatra Palace Hotel 的 General Manager,回复了这篇点评

Dear Guest, Thank you very much for your nice comments. Im very sorry for your loss. I’m happy to know... 更多 

德国斯图加特
3条点评
3周前点评
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On the positive side, the location of this hotel is very good. The pool area is also nice and you can use the pool area next door. On the negative side, the hotel is a bit old and tired. The rooms are not very comfortable and somewhat cold overall. The buffet breakfast was included in our rate, but it felt... 更多 

131条点评
3周前点评
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Reasonably enjoyed our recent 10 night stay, but a few little negatives marred the overall experience. Mainly, if you're charging clients to actually stay in the hotel, it is simply inexcusable to organise external guest functions which 'close off' the pool area and cause excessive noise until very late at night (firemans charity ball was one event as an example).... 更多 

4条点评
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I stayed here with my wife and 3 young girls. Nice hotel and nice heated pool. Would return in the future. The hotel rooms spacious. The staff very helpful. When you walk through the hotel it's beautiful loads of seating areas and a couple of escalators.

Alejandro Cresp... D,Cleopatra Palace Hotel 的 General Manager,回复了这篇点评

Dear Craig, Thank you very much for your positive review and for sharing it here on Tripadvisor. I’m glad to... 更多 

19条点评
4周前点评
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The location of this property is excellent, it's the best thing about it I think. When we were there the spa was closed which was disappointing. We had never been here before so didn't know that a whole building that faces the pool was in shade, no sunlight on the balcony or in the room whatsoever. We were allocated one... 更多 

11条点评
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This hotel is in the best location and is the reason we have stayed here three times now. It's a really nice resort but completely let down by its dated bedrooms. I really do not understand why there has been no investment in the refurbishment of the rooms as I think eventually this will put people off coming here. So... 更多 

Alejandro Cresp... D,Cleopatra Palace Hotel 的 General Manager,回复了这篇点评

Dear Guest, Thank you very much for your detailed and report. I´m very pleased to know that our services and... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 有健身房的健身中心
  • 免费停车
  • 海滨
  • 酒吧/大堂
  • Spa
  • 含早餐
  • 客房送餐服务
  • 餐厅
关于此酒店
  • 海滨
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 酒吧/大堂
  • Spa
  • 温水浴池
  • 餐厅
客房类型
  • 套房
  • 无烟房
  • 无障碍客房
  • 家庭房
客房内设施
  • 空调
  • 迷你吧台
网络
  • 免费网络
  • 免费高速WiFi
  • 公用Wifi
服务
  • 提供上网服务的商务中心
  • 免费停车
  • 含早餐
  • 干洗服务
  • 洗衣服务
  • 宴会厅
  • 精通多国语言服务员
  • 机场接送
  • 门房服务
  • 会议设施
  • 客房送餐服务
  • 会议室

Cleopatra Palace Hotel的其它相关信息

地址: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
地区: 西班牙 > 加纳利群岛 > 特纳里夫 > 美洲海滩
价格区间: ¥1,311 (基于标准间的平均价格)
酒店星级:4星级 — Cleopatra Palace Hotel 4*
房间数: 431
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酒店类型:
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