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MCM Elegante Hotel & Suites

在62家拉伯克县酒店排名第37
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801 Ave. Q, Lubbock, TX 79401 (原名Holiday Inn Lubbock-Hotel & Towers)
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85条来自 TripAdvisor 社区的点评

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1条点评
5分 2周前点评 通过移动设备发表
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Stayed there for a baseball tournament and it was good. Nice and clean. Great stay. Very friendly. Super soft beds. Great management. Helpful staff. Like that they have night security. Will definitely stay again and recommend to others!!!

德克萨斯州Morton
39条点评
4分 3周前点评
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I was a little worried about staying at this hotel, as it is not on the best side of town. I was so pleasantly surprised. Upon checking in we had the nicest reception and very helpful staff that accommodated us with adjoining rooms. They never made us feel as if we were a problem and they apologized for wait times,... 更多 

Yolanda M,MCM Elegante Hotel & Suites 的 General Manager,回复了这篇点评

We are happy that you enjoyed your stay at our hotel and look forward to any future visits you might... 更多 

德克萨斯州New Boston
20条点评
5分 4周前点评 通过移动设备发表
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Not sure why the bad reviews. The beds are extremely comfortable, refrigerator and micro in rooms, fabulous breakfast, staff including Bryzleen (sorry misspelled name) and Matt are extremely nice and friendly. I have stayed at 4 hotels in Lubbock and there is no comparison. I would not stay at any other. The pool is clean and perfect temperature. They also... 更多 

Yolanda M,MCM Elegante Hotel & Suites 的 General Manager,回复了这篇点评

We are so glad that you enjoyed your recent stay with us and truly appreciate you taking the time to... 更多 

13条点评
2分 2016-6-9的点评
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Con: Unfriendly and incompetent Frond Desk Clerks, billing issues; dirty bathroom and overall cleanliness was poor; open and used shampoo bottle on the tray; wallpaper coming of the wall in common area, coffee machine extremely dirty and old used coffee pouch from previous guest still in the filter. Torn bed linen. No DND in the room, had to get it... 更多 

Yolanda M,MCM Elegante Hotel & Suites 的 General Manager,回复了这篇点评

I am sorry to hear that you were so unhappy with your recent stay with us and would like to... 更多 

科罗拉多Pueblo West
11条点评
2分 2016-6-5的点评 通过移动设备发表
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My friend and I stayed here on our way home from visiting family. I talked him into staying based on a high rating 4+ from Trip advisor. It was late and we had traveled all day. The area of the town seemed a bit sketchy. The lobby was full of people just hanging around when we got there. Our room... 更多 

Yolanda M,MCM Elegante Hotel & Suites 的 General Manager,回复了这篇点评

I am sorry to hear that you were not happy with your recent stay here at our hotel. I would... 更多 

佛罗里达克利尔沃特
106条点评
3分 2016-6-2的点评
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I stay here every month for a week. The staff are nice and try to please. The staff that handles the rooms need a check list. #1 complaint is the cleaning is never complete, there is always something not finished, coffee pot not cleaned, debris not thrown out, missing soap, missing a body lotion. Granted this is not the Ritz,... 更多 

德克萨斯州达拉斯
12条点评
5分 2016-5-24的点评 通过移动设备发表
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We got 2 adjoining king suites during graduation. It was very roomy and we liked having the living room with the sofa and chairs for having people over. Liked the daily happy hours with 2 free drinks that came with our room. The breakfast buffet was very good and had very attentive, hard working staff there. The atrium area was... 更多 

Yolanda M,MCM Elegante Hotel & Suites 的 General Manager,回复了这篇点评

Thank you for taking the time to let us know how we did during your recent stay with us. We... 更多 

德克萨斯州Colleyville
47条点评
2分 2016-5-22的点评
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We were there for 2 nights for a friends graduation from Texas Tech. With that said let me start with the good. The staff is friendly and helpful and the buffet breakfast has a great selection. They also had a shuttle service to the graduation and the driver was extremely helpful. Now the not so good.....The hotel is old and... 更多 

Yolanda M,MCM Elegante Hotel & Suites 的 Manager,回复了这篇点评

We strive on 100% customer satisfaction and I'm sorry to hear that you did not feel you received that this... 更多 

宾夕法尼亚Warrington
315条点评
3分 2016-4-23的点评
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There are good things about this hotel, but some not so good things. The hotel definitely shows its age and needs some updating. They have tried to update here or there. The breakfast is good and the hotel is overall fairly clean. It is located close to campus and restaurants.

德克萨斯州Big Spring
32条点评
4分 2016-4-3的点评
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Stayed there 2 nights in a king suite and even with minor inconveniences it was a very nice stay. The first room was not ready and they brought us keys to another room within minutes and apologized several times. The air in the other room was not working but it turned out that maintenance from an A/C Company had not... 更多 

Yolanda M,MCM Elegante Hotel & Suites 的 Manager,回复了这篇点评

Our goal is 100% customer satisfaction. I wanted to take the time to thank you again for bringing these matters... 更多 

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设施

特色
  • 游泳池
  • 餐厅
  • 酒吧/大堂
  • 客房送餐服务
  • 免费停车
  • 免费高速WiFi
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 餐厅
  • 酒吧/大堂
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 会议室
  • 宴会厅
  • 会议设施
  • 接驳车服务
  • 客房送餐服务
  • 免费停车
  • 机场接送
  • 干洗服务
  • 提供上网服务的商务中心
  • 洗衣服务
  • 自助式洗衣服务

MCM Elegante Hotel & Suites的其它相关信息

地址: 801 Ave. Q, Lubbock, TX 79401 (原名Holiday Inn Lubbock-Hotel & Towers)
地区: 美国 > 德克萨斯州 > 拉伯克县
价格区间: ¥1,263 (基于标准间的平均价格)
酒店星级:3.5星级 — MCM Elegante Hotel & Suites 3.5*
房间数: 293
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