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Country Inn & Suites By Carlson

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在22家大草原城酒店排名第10
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289条来自 TripAdvisor 社区的点评

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2条点评
1周前点评
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This property is under renovation and shouldn't have guests staying here. I booked 4 nights straight thru Country Inn and Suites website and wasn't advised of any renovations. When I arrived late around 10pm the hotel was totally dark and had construction trailers all around it. I thought I went to the wrong address. I went to the front desk... 更多 

CarlsonRezidor,Country Inn & Suites By Carlson 的 Customer Care,回复了这篇点评

Thank you for taking the time to write a review. We regret to hear that you were not given an... 更多 

1条点评
2017-2-19的点评 通过移动设备发表
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Absolute dive! No hot water....in room phone doesn't work so you can't call the desk. Front desk employee at check out was extremely rude! We we to the desk and complained during our stay. She told me we couldn't have because she didn't remember us. Refused any discounts and she told me that if you stay at a hotel and... 更多 

Constance D,Country Inn & Suites By Carlson 的 Front Office Manager,回复了这篇点评

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests... 更多 

1条点评
2017-1-14的点评
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This is not a resort, but a good getaway hotel if you are looking to see the sights in DFW without spending much time in your room. They are currently (as on January, 2017) undergoing renovations so it should be even better in the future. Walking distance to IHOP. Excellent staff. Rooms are a little worn but beds are very... 更多 

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1条点评
2017-1-2的点评
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The people at the front desk made the trip worth while. Extremely accommodating. Even though my stay was during remodeling and there was a little knocking, I was pleased but my experience. The shuttle to the game was very convenient

与 Country Inns & Suites By Carlson 合作收集的点评

管理层回复:

Thank you for sharing your experience on Trip Advisor. I very much appreciate your feedback while the hotel is being... 更多 

2条点评
2016-12-28的点评
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The customer service was great, unfortunately no amount of customer service can make up for the condition of the building - it's not that it was dirty, it is just outdated (think semi-exposed wiring, dingy tub/tile, worn down carpet - things that just look old and dirty). However they are in the process of remodeling/construction so improvements are underway. Great... 更多 

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管理层回复:

Thank you very much for taking time to review our hotel and service. We very much appreciate your feedback .... 更多 

1条点评
2016-12-26的点评
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Hotel is undergoing major renovation. However, the management has done a great job on preventing any impact on the guests. Hotel staff is very welcoming and go above and beyond to serve the guests. Also, we used hotel check in card to get 20% off on IHOP which is right next to the hotel.

管理层回复:

Thank you very much for taking time to review our hotel. I very much appreciate your lovely comments and compliments... 更多 

加利福尼亚旧金山
1条点评
2016-12-1的点评
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I would highly recommend this hotel to anybody visiting Grand Prairie. This hotel is centrally located close to Dallas Fort Worth Airport. Manager Mr. Mustapha Agourran, goes out of his way to make sure your stay in Country Inn &suite is a pleasant one. Staff are very friendly and helpful all the time. Rooms are nice and clean; l

管理层回复:

Thank you very much for taking time to review our hotel and staff. I'm excited to hear that you had... 更多 

墨西哥奇瓦瓦
13条点评
2016-11-1的点评 通过移动设备发表
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The hotel is a bit hard to find but centrally located close to Dallas Fort Worth airport Staff is highly educated and attentive to requests such as leaving your car in the hotel throughout the day which they had no problem in accepting Rooms were clean oval could use a nice remodeling Bed was firm and noise and scent were... 更多 

管理层回复:

Thank you for taking time to review our hotel. I very much appreciate your feedback. Mustapha A GM 更多 

1条点评
2016-10-28的点评
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Rooms smell like cigarette smoke and beds smell like pee. Breakfast is cold (when it should be hot). I was moved from room 128 to 131. 128 smells like smoke and the AC rattles and doesn't work. In room 131, two double beds, the bed closest to the bathroom smells like pee. The breakfast attendant is very nice but the... 更多 

与 Country Inns & Suites By Carlson 合作收集的点评

CarlsonRezidor,Country Inn & Suites By Carlson 的 Online Customer Support,回复了这篇点评

Dear Christin, Thank you for taking the time to write your review. We apologize for the problems you experienced with... 更多 

47条点评
2016-10-4的点评
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The staff was nice, Period! The beds were acceptable, but the hotel looks very extremely tired. All carpets need to be replaced, the shower head in the bathroom was broken. This is not a $109 per night hotel. $79 probably. Breakfast in the morning was decent but the serving area is too tight and there is not enough sitting area... 更多 

Constance D,Country Inn & Suites By Carlson 的 Front Office Manager,回复了这篇点评

Thank you for taking the time to review our property. We would like to first thank you for your compliment... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 含早餐
关于此酒店
  • 残障通道
活动设施
  • 游泳池
  • 有健身房的健身中心
客房类型
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 含早餐
  • 会议室
  • 接驳车服务
  • 机场接送
  • 干洗服务
  • 洗衣服务
  • 自助式洗衣服务

Country Inn & Suites By Carlson的其它相关信息

地址: 2050 N State Highway 360, Grand Prairie, TX 75050-1423 (原名Hampton Inn Dallas-Arlington-DFW-Six Flags)
地区: 美国 > 德克萨斯州 > 大草原城
价格区间: ¥723 (基于标准间的平均价格)
酒店星级:2.5星级 — Country Inn & Suites By Carlson 2.5*
房间数: 135
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