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Red Roof Inn Galveston - Beachfront/Convention Center

盖维斯顿排名第33的49酒店
5914 Seawall Blvd, Galveston, Galveston Island, TX 77551 (原名Beachfront Palms Hotel)
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Red Roof Inn Galveston - Beachfront/Convention Center
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盖维斯顿排名第33酒店 (共49家)
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116条来自我们社区的点评

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  • 位置
    4.5分
  • 睡眠质量
    3.5分
  • 舒适度
    3分
  • 服务
    3.5分
  • 性价比
    3分
  • 清洁
    3分
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5条点评 5条点评
5分 2周前点评 通过移动装置
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This location is awesome. Right across from the beach . Keisha & Toby were great . They went above an beyond to help me . The Manager did more than any management at an hotel I've stayed in. I will definitely stay anytime I'm in Galveston!!! Thank You to the whole Red Roof Galveston staff..

科罗拉多丹佛
资深点评家
25条点评 25条点评
1分 3周前点评
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Cleanliness is not the top priority here, we couldn't wait to check out. Upon arrival it took us a long time to get checked in. Then we took the elevator and it felt as if it got stuck. The room was horrendous! Musty-moldy smell, old everything, no couch or arm chair, the carpet had a worn path and was damp.... 更多 

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

I would like to thank you for taking the time to write a review. I would also like to apologize... 更多 

5分 3周前点评 通过移动装置
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This was by far the best vacation ever thanks to red roof in at Galveston tx very nice service loved the pool and the the people very much respect thanks so much for the best vacation ever had a blast

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you for saying such wonderful things about the staff here at the Red Roof Inn Galveston. I have shared... 更多 

加拿大Drayton Valley
1分 4周前点评 通过移动装置
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We booked 1 night at this hotel through a travel agent and were very excited until we arrived in the front parking lot. The lobby was dirty and the front desk girl was rude to the guests in the lobby as well as on the phone. Our room was filthy! We had 2 queen beds for 3 people but only... 更多 

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

I would like to first apologize for the condition of the room. We are working with our housekeeping and maintenance... 更多 

点评家
17条点评 17条点评
2分 4周前点评
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Of course when choosing to stay at an Inn one should not expect anything fancy or extraordinary, which I did not, but one thing that I do expect not matter the hotel/inn rating is good customer service. Upon checking into our room there was a funky smell, the floor was damp, and there was some sort of trash/lint/matter in both... 更多 

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you very much for your comments. I will be working with my staff to make sure they are treating... 更多 

路易斯安那州巴吞鲁日
3分 4周前点评
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If you are staying here, don't expect anything fancy. This place is fine if all you need is somewhere to sleep. The staff here is amazing however - some of the nicest people I have met and very helpful

与 Amoma.com 合作收集的点评

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you so much for your comments on the staff. I will be sharing your observations with the staff to... 更多 

TripAdvisor会员
5分 5周前点评
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Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

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点评员
4条点评 4条点评
4分 2015-4-26的点评
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I was very nervous about this hotel after reading reviews online. The hotel is a bit rough around the edges. Nothing too bad. The pool was nice and warm. Location is excellent. Within a block is a grocery store, mcdonalds, pier, and restaurants. The beach is right across the street. The staff was excellent. They must have got the message... 更多 

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you for taking the time to send in your observations. I am very happy we were able to exceed... 更多 

密歇根Michigan Center
资深点评家
31条点评 31条点评
1分 2015-4-20的点评 通过移动装置
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Staff was rude. Rooms smell funny. We even switched rooms to a room that wasn't too smelly but still smelled. Location was great. Close to beach. I try to look beyond people's poor reviews and judge for myself but this time I wish I would have listened to the reviews. They bad ones are dead on. If I ever stay... 更多 

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you for taking time to let us know about your stay. I am sorry about the musty smell in... 更多 

1分 2015-4-19的点评
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My wife and her sister travelled to Galveston to run the Diva Dash race and this hotel experience ruined their trip. When they checked into the room it smelled terribly of must/mold to the extent that they didn't think they could sleep there. They called the front desk asking if they could change rooms, but were told none were available.... 更多 

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you for taking the time to write detail of your stay. I have shown your review to all of... 更多 

4分 2015-4-14的点评
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We were pleasantly pleased with the staff and the overall location of this hotel. Our room was very nice and clean. Very basic continental breakfast Fishing was great to be able to walk across street.

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you for your nice review of our hotel. Our location on the seawall is an easy way to get... 更多 

2分 2015-4-6的点评
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Great location. The bad. One wash cloth the first night. No wash clothes the second night. We booked a ocean view room a month in advance. What we got was a view of the rear parking lot and a Galveston cemetery.

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you for taking the time to let us know about your stay. I would first like to apologize for... 更多 

巴西圣保罗
顶尖点评家
53条点评 53条点评
5分 2015-4-4的点评

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Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

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南卡罗来纳格林威尔
点评员
3条点评 3条点评
2分 2015-4-1的点评 通过移动装置
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The majority of the staff were very nice. Check in/check out was easy. The price was reasonable. That's about as good as it gets. My stay wasn't too comfortable. My room felt very damp when I first arrived. The smell of the room was also very strong did to the moisture of the room. The bed cushion was very hard.... 更多 

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you for the great comments for the staff. They enjoy seeing that they made a good impression. My apologies... 更多 

点评员
3条点评 3条点评
2分 2015-3-29的点评
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I was there for a Mary Kay conference and the room was horrible to say we paid $175 with tax. It was too late after the conference to complain about the problems so we just stayed the night and hoped for the best. Our bed was broke so when we laid down the foot of the bed came up. The... 更多 

Red Roof Inn Galveston - Beachfront/Convention Center的General Manager,负责此条点评

Thank you, Hazel, for letting us know. I did receive the comment card and acted on everything you listed on... 更多 

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