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达拉斯中央公园区希尔顿合博套房酒店 Embassy Suites by Hilton Dallas - Park Central Area

达拉斯排名第71的191酒店
3.5星级
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13131 North Central Expressway, Dallas, TX 75243
达拉斯中央公园区希尔顿合博套房酒店
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达拉斯排名第71酒店 (共191家)
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479条来自我们社区的点评

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密苏里堪萨斯城
资深点评员
7条点评 7条点评
1分 1周前点评
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Got to the hotel really late. Checked into 1st room - there were ashes in the ice bin lid, mold on the walls in the bedroom and bathroom. The bedding was disgusting. The bedskirt was filthy and looked like someone squatted in the room for months with no housekeeping. There was a blood like stain on the floor and up... 更多 

Trish C,达拉斯中央公园区希尔顿合博套房酒店 的 Director of Sales,回复了这篇点评

Dear Tcampbell35, Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable... 更多 

2分 1周前点评
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When I was work at TI before, I usually use the hotel and the service and quality was good. However today i feel total quality is grade down than before. Especially amenity goods are grade down. Also I feel Embassy needs to improve those quality.

与 Embassy Suites Hotels 合作收集的点评

Trish C,达拉斯中央公园区希尔顿合博套房酒店 的 Director of Sales,回复了这篇点评

We appreciate your feedback regarding our hotel. I apologize that we were unable to provide you with the quality of... 更多 

5分 2周前点评
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Trish and the entire team went above and beyond what we could have ever imagined to create such an awesome experience for our family event at the Embassy Suites Dallas Park Central. This team did not miss one detail to create the perfect setting, décor, delicious food, and the most pleasant staff who was attentive to our every need. I... 更多 

与 Embassy Suites Hotels 合作收集的点评

Trish C,达拉斯中央公园区希尔顿合博套房酒店 的 Director of Sales,回复了这篇点评

Mr. Reuben, Thank you so much for your kind words. I am delighted you had an excellent evening with us.... 更多 

点评员
3条点评 3条点评
1分 3周前点评
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Unfortunately the room was not outstanding nor horrible I do have to say the only thing that can make this place is customer service. Although, when they are selective of the customers they want to treat with great customer service, it is lacking the luster most embassy suites try to emit. My experience was with a soccer tournament and while... 更多 

Kevin C,达拉斯中央公园区希尔顿合博套房酒店 的 Front Office Manager,回复了这篇点评

Thank you for taking the time to share your experience. I am truly sorry that your experience over that weekend... 更多 

3分 3周前点评
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Needs some work on the cleanliness of the rooms. And some of the staff at the front desk need to inform all guest of direction to rooms, other facility options. who ever designed this survey should be fired, to have comments the must be at least two hundred characters is simply stupid. People's time is valuable any I would give... 更多 

与 Embassy Suites Hotels 合作收集的点评

Kevin C,达拉斯中央公园区希尔顿合博套房酒店 的 Front Office Manager,回复了这篇点评

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate... 更多 

5分 4周前点评
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A group of ladies met for a reunion and we had an excellent stay. We loved everything about the hotel and service. Very pleased...everything we experienced was above and beyond our expectations. We all felt very safe and enjoyed our visit immensely.

与 Embassy Suites Hotels 合作收集的点评

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

Thank you for your EXCELLENT feedback on you stay here with us!!!! we look forward to seeing you again. Thank... 更多 

资深点评家
23条点评 23条点评
3分 4周前点评
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We booked this hotel thinking it had free internet. Well, it is free in the lobby, but not in the rooms. Our grandkids were very disappointed, so naturally we paid an exorbitant $10 to get internet access for 24 hours. Shame on Priceline and Embassy Suites both for not making this clear. Having said that, the rooms were clean and... 更多 

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

Thank you for your feedback and comments about your stay here with us. I assure you that I have addressed... 更多 

资深点评员
9条点评 9条点评
4分 4周前点评
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I stay here often for business. The restaurant is good and not usually very busy. Although the rooms are nice the hotel is getting a bit old. The bathrooms are tiny and you almost have to crawl over the toilet to get in the tub. If you open the bathroom door you can't get in the tub.Get a room facing... 更多 

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

Thank you your feedback and comments, Good new is we are soon going through a renovation!!!!! So please come back... 更多 

佛罗里达布雷登顿
点评家
18条点评 18条点评
3分 4周前点评
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Upon arrival, found that my room was facing the noisy highway so I swiftly requested a quitter room on the back of the hotel. My new room was actually on the side of hotel & was actually noisier because of he sound tunnel created by the adjacent building & the glass door was not sealed properly. Room damp & dingy... 更多 

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

Thank you for you feedback , I assure you that the Housekeeping Manager will address the issues you had .... 更多 

顶尖点评家
145条点评 145条点评
3分 4周前点评
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Our family recently stayed at this hotel. First off--the staff was great! This venue offers free breakfast and a free evening snack and beverage hour. I have to say that for breakfast this hotel served the BEST omelets I've had at an omelet bar! The rest of the breakfast offerings were average fare. As for the evening happy hour, I... 更多 

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

Thank you so much for taking the time to leave your feedback and comments!!!! we are glad we are number... 更多 

3分 4周前点评
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Overall good quality hotel and amenities but housekeeping fell short this time. Breakfast is great. I stay at Embassy Suites quite a bit. This property is fine but service and internet could be improved. I would stay there again because of breakfast and location.

与 Embassy Suites Hotels 合作收集的点评

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

Thank you for you feedback and concerns. We have addressed you issues with the Executive Housekeeper and we have addressed... 更多 

2分 4周前点评
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I usually LOVE this brand. This trip, the noise was totally unacceptable. Children were running around, flipping, and causing chaos... During the manager's reception, they were on the next level, throwing things down. I had to call down to the front desk. Also, as an HH member, internet should be included. It's an extra charge. I was not greeted as... 更多 

与 Embassy Suites Hotels 合作收集的点评

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

Thank you very much for your feedback. I want to apologize to you for not being greeted as a Hilton... 更多 

5分 2015-5-28的点评
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If you are looking for a place to host your next family reunion, I would recommend this hotel. We had so much fun and look forward to doing it again. The accommodations were superb. Breakfast was buffet style and the after 5 meals were great. Time is of importance and everything was completed on time.

与 Embassy Suites Hotels 合作收集的点评

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

We are so Excited that you enjoyed you stay with us and that your family reunion was also successful!!!! Please... 更多 

5分 2015-5-25的点评
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We had a wedding and reception here, and cannot think of anything they could have done better. Erin and the staff gave us first class service; met all our special needs and requests; provided excellent food and services to us and our guests; and the room they provided was perfect for our marriage night. When I got the final bill,... 更多 

与 Embassy Suites Hotels 合作收集的点评

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

Congrats on your wedding!!!! We are so happy that you were pleased with our service for your ,family and friends.... 更多 

德克萨斯州休斯顿
1分 2015-5-20的点评
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No one should stay here. There is no working internet, my fridge and phone are not working, the elevator smells like rotten fish, lots of standing water in the garage, very old drinks and snacks in the semi functioning vending machine on elite floor, etc. To top it off, I just watched an employee park his blue Ford f150 truck... 更多 

ShellyY227,达拉斯中央公园区希尔顿合博套房酒店 的 Manager,回复了这篇点评

I apologize for the issues you had on your stay here with us. I will have the Operations Manager address... 更多 

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