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史莫基荒野酒店 Wilderness at the Smokies Resort

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在20家塞维尔维尔酒店排名第6
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2,296条来自 TripAdvisor 社区的点评

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史莫基荒野酒店 新近的点评
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乔治亚Clayton
9条点评
3周前点评
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Don't make the same mistake I did. I made this reservation over the phone with a very nice lady named Pam, who was helpful, but failed to inform me of one very important detail. I made my reservation (for a group event) several weeks in advance, but plans were tentative and I told her so. So, I made sure to... 更多 

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

We wish to thank you for your comments and feedback. Thank you for the opportunity to talk with you and... 更多 

27条点评
3周前点评
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The resort has a wave pool, slides, wakeboarding. The kids had a great day; I got tired of the heat and smell of chlorine. So, exhaust the kids. They'll thank you for it. As an off-season trip, it's worth the money and time spent. The next day, get into the mountains.

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

Thank you for your comments and feedback. We are so happy your family had a great time and your were... 更多 

10条点评
3周前点评
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We love to head to wilderness in the winter to escape the yucky weather and enjoy the pools, slides and arcade here. All of the indoor park is kept nice and warm. Kids love it and I can't deny that the bar is nice lol. Our kids are always thrilled to hear we are taking a few days away when... 更多 

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

Thank you so much for your wonderful comments. We are so happy your family loves to come to the Wilderness.... 更多 

45条点评
3周前点评
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This is the second time we have stayed here and everything has always been great. The indoor waterpark is perfect for our kids and the on site amenities make for an easy trip. The service is good and we will continue to come back here.

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

We are so happy your family loves to come to the Wilderness and we thank you for your comments. We... 更多 

13条点评
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We checked in and found the beds were dirty and there was somthing all over the end table and remotes. Also somthing sprayed all over the walls. Called the front desk and they put us in another room. We then found a stain on one of the bed sheets under the comforter. We again called the front desk and they... 更多 

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

We wish to thank you for your comments and feedback. We continually strive to provide the best customer service possible... 更多 

2条点评
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Wishing I took the time to take pictures. We had to call to get new sheets we had a marker in the bed and hair balls the room had not be dusted in months. The pool area closed way to early for you to have a water park with your stay. We will not return.

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

The Wilderness at the Smokies wishes to thank you for your comments and feedback. We are continually striving to provide... 更多 

田纳西Cottontown
3条点评
4周前点评
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The staff was super friendly and the hotel was very clean! Check in and check out was super easy. The water park was a lot of fun. The only problem we had was my son waited in the line for the surf rider for about 20 minutes and then was told he had to have a blue band to ride... 更多 

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

Thank you for your comments and feedback. We shared your son's experience with the Director of Aquatics to assist in... 更多 

10条点评
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The room very nice and clean, well maintained but my biggest appreciation goes ro the staff who despite my mistake of booking an extra day without being able to use, they let me cancel and refunded the full amount back to my cc. Thank you very much!!!! Speaks great of your customer service values!

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

Wilderness at the Smokies wants to thank you for your feedback. We share all our guests comments and feedback with... 更多 

肯塔基London
11条点评
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My family of five stayed 3 nights in the separate Wyndham building next to the main building with the indoor water park. The 2 bedroom deluxe suite we stayed in was very spacious and clean, and was worth walking or riding the very short distance to the main building. It was, of course, too cold to do any of the... 更多 

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

Wilderness at the Smokies wishes to thank you for your comments and observations. We are happy you and your family... 更多 

51条点评
4周前点评
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This was a business trip/ convention but found some personal time to enjoy the resort. The location is great as at the edge of all the area activities so not in full bumper o bumper traffic getting there as it is further into PF and Gatlinburg. The resort was very clean and rustic decor room was very comfortable. They provided... 更多 

WATS1424,史莫基荒野酒店 的 Manager,回复了这篇点评

Thank you so much for your feedback and comments. We have shared your observations regarding the waterpark with our Director... 更多 

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特色
  • 游泳池
  • 客房送餐服务
  • 免费停车
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 免费高速WiFi
关于此酒店
  • 禁烟酒店
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 套房
  • 小厨房
  • 无烟房
  • 家庭房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 客房送餐服务
  • 免费停车
  • 提供上网服务的商务中心
  • 儿童活动 (适合儿童/家庭)
  • 接驳车服务
  • 会议室
  • 洗衣服务
  • 门房服务
  • 宴会厅
  • 自助式洗衣服务
  • 会议设施

史莫基荒野酒店 的其它相关信息

地址: 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
地区: 美国 > 田纳西 > 塞维尔县 > 塞维尔维尔
酒店星级:3.5星级 — 史莫基荒野酒店 3.5*
房间数: 713
酒店类型:
第 9 名家庭式酒店,塞维尔维尔
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