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Extended Stay America - Memphis - Airport

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在136家孟菲斯酒店排名第81
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24条来自 TripAdvisor 社区的点评

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1条点评
3周前点评
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i was very tired & sick & needed to lay down, but the bed had dirty sheets, & the pillows were left in the chair without pillow cases on them, tissue was on back of seat instead of on a roll. There were no towles rags in the bathroom. We didn't have a tv remote . The room had an... 更多 

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

Thank you for your review of our hotel. Our promise is to provide you with fresh, clean accommodations, and I... 更多 

3条点评
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Upon arriving, there was noone at front desk and once in room there were bugs, everything was sticky, and absolutely nothing in kitchen (even though it says fully equipped kitchen)....didn't even have T.P. in room! Ended up switching to a different hotel...

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

Thank you for taking the time to give us your feedback on your recent experience. I am sorry to hear... 更多 

密苏里High Ridge
1条点评
2016-10-13的点评
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TV was broken at base and reported 1st day never fixed. TV channels were all messed up, i.e. 4 which was suppose to be CBS was FOX Business News, never found CBS or ABC. Front desk just said nothing he could do. No coffee at front desk b4 6am. In getting clean towels you had to carry dirty ones to... 更多 

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

We appreciate you staying with us and providing your feedback. We certainly apologize for the frustration you experienced because of... 更多 

爱达荷博伊西
2条点评
2016-10-4的点评
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From the moment we walked in there was only one towel and the room smelt like it was rotting. There wasn't anything stocked in the kitchen. We walked downstairs to get "breakfast" and the coffee was out. The people at the front desk where just standing there staring at people trying to get coffee. We asked for coffee and they... 更多 

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

We sincerely thank you for staying with us recently, and please accept our apologies for not providing you with the... 更多 

928条点评
2016-10-4的点评
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Not our cup of tea,more on the level of you get what you pay for.No hair dryer,only 1 worker while we were their and she made me wait while she cleaned the kitchen from the morning coffee.In a business area,had never stayed at this chain before,it is for people staying for a few days or longer with kitchens,my mistake.

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

Thank you for choosing our hotel and for your rating. Our goal is to provide a great experience for our... 更多 

31条点评
2016-10-2的点评
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Enjoyed our stay! No problems occurred! The manger & assistant manager were both very professional & accommodating. We got every thing we ask for. Stayed only 2 nights on the 1st floor. I would recommend this particular location.

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

Thank you for selecting Extended Stay America - Memphis - Airport for your visit and for sharing your comments. Our... 更多 

2条点评
2016-9-26的点评
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This hotel was decent.The room was a good size, the air was cool and the water pressure in the shower was amazing.I did not like that you could here everything happening inside or outside of the room.

00esa,Extended Stay America - Memphis - Airport 的 Manager,回复了这篇点评

Thank you for sharing your thoughts about your experience. We are glad you enjoyed your overall stay and that you... 更多 

乔治亚Royston
4条点评
2016-8-26的点评
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First of all, the rooms, having a full kitchen wasnt stocked as listed on the website. The room was eat up with ants. We called the front desk and they didn't send anyone like they said they would to take care of the problem. We had to buy ant spray ourselves and spray. The front desk told us there wasnt... 更多 

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

Marsha, Thank you for your honest review. I am sorry to read about the service you received during your stay... 更多 

马里兰巴尔的摩
33条点评
2016-8-19的点评 通过移动设备发表
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I stayed at this hotel only because it was booked as part of a package deal. No utensils in room. Everything you needed you had to get at the front desk including towels. Cabinet door was off the hinge and laying on floor. Huge spider web right behind the TV with a huge spider in it. Found live roach in... 更多 

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

We appreciate the time you took to give us your feedback. It is never our intention to disappoint a guest... 更多 

马萨诸塞South Hadley
9条点评
2016-8-2的点评
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When we arrived the beds were made but all the pillows were on one of the beds and 3 of them didn't have pillow cases. The comforter and sheets looked dirty or stained and there was hair on a pillow. The bathroom sink had not been cleaned and there was no face clothes.

00esa,Extended Stay America - Memphis - Airport 的 General Manager,回复了这篇点评

We can absolutely do better and apologize we failed you in the most basic way of providing a clean and... 更多 

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设施

特色
  • 免费停车
  • 免费高速WiFi
关于此酒店
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
客房类型
  • 无烟房
  • 套房
  • 小厨房
网络
  • 免费高速WiFi
  • 免费网络
服务
  • 免费停车
  • 自助式洗衣服务

Extended Stay America - Memphis - Airport的其它相关信息

地址: 2541 Corporate Ave E, Memphis, TN 38132 (原名Homestead Studio Suites)
地区: 美国 > 田纳西 > 孟菲斯
价格区间: ¥476 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Memphis - Airport 2.5*
房间数: 134
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