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Extended Stay America - Knoxville - West Hills

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在87家诺克斯维尔酒店排名第61
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76条来自 TripAdvisor 社区的点评

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5条点评
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My husband and I spent Thanksgiving week in Knoxville. This location was easily accessible and had great parking. The rooms were clean! I love the remodeled bathrooms (I stayed here a couple of years ago on business). Much better looking!! Also, they were so awesome to accommodate a first floor request. I have some slight issues with balance and gait,... 更多 

卡罗莱纳州希科里
53条点评
2016-10-25的点评 通过移动设备发表
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The lady that checked me in was very nice. I will enjoy the full kitchen my room has. If you need kitchen items such as dishes, pots and pans the front office will get them for you. The rooms are very clean and up to date.

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

The team and I appreciate your remarks. Reading that you found your accommodations suitable and the customer service to par... 更多 

卡罗莱纳州夏洛特
51条点评
2016-10-9的点评 通过移动设备发表
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My family and I stayed for 3nights & 4days here at the hotel and I must say it started off a little bumpy. We had to walk up the stairs , had to get our room switched due to a breaker issue which lead to us having to walk the stairs again (they don't have elevators) with stinking trash in... 更多 

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. We are happy to... 更多 

阿肯色州Marked Tree
3条点评
2016-9-19的点评 通过移动设备发表
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We decided at a week before our Anniversary to take a trip to Knoxville and the mountains. Labor Day weekend and got a good rate online. Room was everything we needed, but getting a third floor room was tough with the luggage. The room was very clean and looked like it was remodeled recently. We're planning a return trip around... 更多 

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

Thank you for taking the time to share your experience. I am more than pleased to read you were pleased... 更多 

4条点评
2016-8-19的点评 通过移动设备发表
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It's newly remodeled and Under New Management and it's definitely worth the price every room has a full-size kitchen with a full size refrigerator and stove with an actual oven it's got a nice new laundry room unfortunately no elevator butt it's convenient you can get to the first or second floor from ground level

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

Your feedback is very important. I am glad to read you favored our new look from the remodel and the... 更多 

25条点评
2016-7-31的点评 通过移动设备发表
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This hotel is close to West Hills mall and tons of restaurants. Each room has a full kitchen. There is no ice machine, but you can freeze ice in the full six fridge. There is a laundry and grab and go breakfast, but you have to request things like dishes and coffee maker (free). Our room was recently remodeled, but... 更多 

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

We would like to thank you for sharing your experience with us. I'm glad you were able to have a... 更多 

南卡罗来纳查尔斯顿
3条点评
2016-7-24的点评
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My family of 4 is here. I booked this for them because I had to stay behind to work. 3 children and my husband are on the third floor... NO elevator. This was NOT mentioned when we booked. The pool they claim to have? It's cemented over. There is black GUNK on the top of the refrigerator. My husband is... 更多 

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

I appreciate you bringing your experience to our attention. I am so sorry to hear that your family of four... 更多 

印第安那Bedford
2条点评
2016-7-5的点评 通过移动设备发表
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Very nice place , would highly recommend it to anyone. Only one trouble, the day shift front desk clerk didn't want to check us in. When her shift was over, the next clerk. checked us right in. We a stayed in the king suite. Just a one night stay, but would stay here again.

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

Thank you for posting a review of our hotel. I am sorry about the issue you had at check-in; however,... 更多 

田纳西Hendersonville
15条点评
2016-6-30的点评
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The property was under construction due to remodeling, which I was never made aware when making reservations. There was absolutely no parking for guests, due to the back lot being closed and most of the spaces in the front lot being used for cranes, trucks and employee vehicles. I had to park (illegally and without permission) in the car wash... 更多 

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

I appreciate you bringing your experience to our attention. I sincerely apologize that there was no parking for you during... 更多 

10条点评
2016-6-20的点评 通过移动设备发表
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I would have rated this hotel with a 4 but I thought I'd check out I noticed that I did not help my cooler so I had to turn around and go and get it when I got there I asked the front desk clerk after housekeeping did they turn in a cooler he said no and went down to... 更多 

Manager_11525,Extended Stay America - Knoxville - West Hills 的 Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 免费早餐
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
客房类型
  • 小厨房
  • 套房
  • 无烟房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 自助式洗衣服务
  • 免费早餐

Extended Stay America - Knoxville - West Hills的其它相关信息

地址: 1700 Winston Rd, Knoxville, TN 37919-5526
地区: 美国 > 田纳西 > 诺克斯维尔
价格区间: ¥510 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Knoxville - West Hills 2.5*
房间数: 72
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