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Embassy Suites by Hilton Nashville South/Cool Springs

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在23家富兰克林酒店排名第9
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810条来自 TripAdvisor 社区的点评

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Embassy Suites by Hilton Nashville South/Cool Springs新近的点评
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1条点评
2015-11-16的点评 通过移动设备发表
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DO NOT STAY HERE!!! Horrible experience. It started upon entering room which smelled terrible. Obvious smoke smell. I had booked American Girl package. I had called hotel prior to stay and was told it included bed for doll. When I got to hotel I was rudely told this was not the case. We arrived in our room at 8:30 with... 更多 

keepitnew,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Dear Emily E I am very sorry we were not able to provide you with the quality of services you... 更多 

密苏里圣路易斯
9条点评
2015-11-16的点评
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Stayed here several days as part of a conference. Was quickly welcomed and check-in was very easy. They have two elevators to service all ten floors, so sometimes there was a wait for the elevator. The conference rooms were fine, except when we had to use a second floor room. The HVAC was so loud we had to turn it... 更多 

keepitnew,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Dear Recent Guest, Thank you for choosing The Embassy Suites Nashville SE- Cool Springs for your recent lodging needs. I... 更多 

田纳西孟菲斯
2条点评
2015-11-12的点评
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I stayed at this hotel with my family earlier this month. We had a suite with two double beds, both of which need to be pitched out the window. It is hands down the most uncomfortable bed I've ever slept in, and I stay in a lot of different hotels. It made for some grumpy people by the end of... 更多 

与 Embassy Suites Hotels 合作收集的点评

TrevorGoulding,Embassy Suites by Hilton Nashville South/Cool Springs 的 Director of Sales,回复了这篇点评

Thank you for taking time to share your experience with us. We are indeed replacing bedding during our upcoming remodel... 更多 

田纳西Sewanee
72条点评
2015-11-11的点评
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The hotel breakfast is the best feature. Wifi was slow, spotty, and not free -- so paying for too-slow and unstable internet (one night, we even got spendy and went for the "premium" internet, which was no better) felt like a rip-off. In general, we enjoyed the hotel. In particular, our daughter enjoyed the pool very much. However, the bed... 更多 

TrevorGoulding,Embassy Suites by Hilton Nashville South/Cool Springs 的 Director of Sales,回复了这篇点评

We are glad to hear that you enjoyed your evening with us. We have informed our engineering team of the... 更多 

田纳西富兰克林
3条点评
2015-11-10的点评
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I booked a two night suite at Embassy Suites on 820 Crescent Centre Drive, Franklin, Tennessee for my son and his family, as a weekend get away. They had recent sold their home and were under a lot of stress building their new home, so I sent them away for a relaxing weekend. The first night was restful and just... 更多 

TrevorGoulding,Embassy Suites by Hilton Nashville South/Cool Springs 的 Director of Sales,回复了这篇点评

Thank you for taking the time to share your family's experience with us. It is always disappointing to learn where... 更多 

1条点评
2015-11-9的点评
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The location of this hotel is very close to Cool Springs. Plenty of shopping and places to eat, but it is all very congested. The hotel itself has good and bad points. The breakfast is really good, but the layout for the buffet is confusing at first. The lobby area is also a nice place to hang out. The rooms... 更多 

与 Embassy Suites Hotels 合作收集的点评

TrevorGoulding,Embassy Suites by Hilton Nashville South/Cool Springs 的 Director of Sales,回复了这篇点评

Thank you for your feedback. You will be pleased to know that we will be updating our guest suites starting... 更多 

俄亥俄托莱多
60条点评
2015-11-3的点评
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We stayed in this hotel on our way to Florida, the beds were unbelievably comfortable, and the breakfast was great, lots of variety. On our way back home we stayed here again and ordered room service, the food was excellent, glad we stayed in and didn't try to find a restaurant.

TrevorGoulding,Embassy Suites by Hilton Nashville South/Cool Springs 的 Director of Sales,回复了这篇点评

We are so glad you enjoyed both visits with us recently. We hope you'll return in the coming months and... 更多 

阿肯色州Springdale
77条点评
2015-11-2的点评
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If you have been to one, you have been to them all, but I think it has been about 15+ yrs since they have remodeled this hotel. I had significant rolls in the carpet outside the bathroom. I was reminded again that I need to find a way to travel with my firm pillow. All three on the bed were... 更多 

TrevorGoulding,Embassy Suites by Hilton Nashville South/Cool Springs 的 Director of Sales,回复了这篇点评

Thank you for your review and we are delighted that you had a great visit overall. You will be happy... 更多 

3条点评
2015-10-27的点评
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My husband and I were disappointed in our stay at Embassey Suite-Cool Springs. For the price we paid, we expected a superior room. Although, the overall appearance of the hotel is good there was a bad odor in our room - a mixture of mildew and cigarette. There was a machine running in the room that looked like some type... 更多 

TrevorGoulding,Embassy Suites by Hilton Nashville South/Cool Springs 的 Director of Sales,回复了这篇点评

Thank you for your feedback. We regret that your recent stay at our hotel fell short of expectations. Extensive improvements... 更多 

田纳西富兰克林
5条点评
2015-10-23的点评
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Wonderful nine night stay followed by having discovered that their housekeeping staff threw away my clearly marked, very expensive prescription medicine left behind in the refrigerator. It was my mistake to leave it, but I couldn't believe they threw it away without trying to contact me. (Can you believe it, they actually did keep a $20 ball cap I also... 更多 

TrevorGoulding,Embassy Suites by Hilton Nashville South/Cool Springs 的 Director of Sales,回复了这篇点评

Thank you for your feedback. We sincerely apologize for the challenges you have faced. We would like to learn more... 更多 

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设施

特色
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 免费早餐
  • 酒吧/大堂
  • 免费高速WiFi
  • 客房送餐服务
关于此酒店
  • 禁烟酒店
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 无烟房
  • 套房
  • 家庭房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 免费高速WiFi
  • 付费Wifi
  • 付费网络
  • 免费网络
服务
  • 提供上网服务的商务中心
  • 免费早餐
  • 接驳车服务
  • 干洗服务
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 精通多国语言服务员
  • 会议设施
  • 客房送餐服务
  • 机场接送
  • 自助式洗衣服务

Embassy Suites by Hilton Nashville South/Cool Springs的其它相关信息

地址: 820 Crescent Centre Dr, Franklin, TN 37067-6218
地区: 美国 > 田纳西 > 富兰克林
价格区间: ¥1,364 (基于标准间的平均价格)
酒店星级:3.5星级 — Embassy Suites by Hilton Nashville South/Cool Springs 3.5*
房间数: 250
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