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Embassy Suites by Hilton Nashville South/Cool Springs

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在23家富兰克林酒店排名第5
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874条来自 TripAdvisor 社区的点评

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Embassy Suites by Hilton Nashville South/Cool Springs新近的点评
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1条点评
2016-3-31的点评
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Stayed three nights. Wonderful hotel, clean room, staff was friendly and totally accommodating. Used pool and whirlpool. Breakfast was delicious, lots of variety. Great experience. Was totally satisfied.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

angelahK9991RW- Thank you for the kind review. I am very pleased to hear that we were able to meet and... 更多 

34条点评
2016-3-30的点评
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Great suites, staff, and breakfasts. Would definitely stay again but I would pay extra for the corner room so there would be less noise. Front desk staff was very helpful with anything we needed. Breakfast was great everything stayed stocked even though they were busy. Would definitely stay there again

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

tadpole1- Thank you for the nice review. I am very happy that you enjoyed your stay with us. I am... 更多 

1条点评
2016-3-29的点评
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My dad was in the hospital while I was staying at Embassy Suites. The staff was very helpful and knowledgeable about the surrounding area. They also helped me with shuttle arrangements back and forth to hospital.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Melissa M- Thank you for your review and we all hope that your da is doing much better. I am... 更多 

德克萨斯州圣安东尼奥市
1条点评
2016-3-27的点评
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Sad and disallusioned with service. Character of service fallen by wayside over the past 2 years. Insects in rooms. Bottled water I refrigerator disappear. Rooms not cleaned in timely manner. Mgmt poor

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

williamharoldr2016- I apologize for any issues that you encountered on your latest stay with us. We are working very hard... 更多 

田纳西查塔努加
29条点评
2016-3-26的点评 通过移动设备发表
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Overall it was a peasant stay and the room was very nice and comfortable. However, we ordered room service around 10pm and it never arrived. By the time we inquired about it the kitchen was closed. We found out the girl wrote down the wrong room number. An honest mistake I guess, but they know what rooms are calling.

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Jennifer L- Thank you for your review. I am so sorry that we did not get your room service order... 更多 

田纳西Bluff City
1条点评
2016-3-26的点评
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Normally a great place but this time...roaches in the bathroom of the room I was staying in. Very unfortunate as this place was always great. I am very disappointed as the staff said I would receive points and never heard back. Enough said.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

208sethj- Thank you for your review. I apologize for the issues you encountered during your most recent stay. Please give... 更多 

2条点评
2016-3-25的点评
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Overall a nice stay. The rooms have recently been upgraded and have the feel of a "new" hotel. Had a few minor room problems which were not addressed in a timely fashion by staff. My wife did not feel comfortable by the nationality of some of the workers especially after the Brussels attacks that happened during our stay.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Andrew P- Thank you for your review Andrew. We are always looking to improve our service and wow our guests.... 更多 

内华达拉斯维加斯
88条点评
2016-3-23的点评 通过移动设备发表
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This hotel met our expectations. We had a comfortable stay, clean room, and a good breakfast. We also liked not having to pay for parking. There were only two small areas where service for us could have been improved. The first one involved the vending machine on our floor. When it took our money without dispensing a soda., we called... 更多 

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Cwpappa- Thank you for your review. We are always looking for ways to make our guests stay more enjoyable and... 更多 

卡罗莱纳州Weddington
15条点评
2016-3-21的点评
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This is my go-to place to stay when visiting Franklin on business. Clean, nice people, an evening reception to look forward to, and very spacious rooms. The bonus is in-room dining and a decent bar/restaurant on premises. Not a fantastic food selection -- but I'm not necessarily staying here for the restaurant. One improvement requested: Better coffee selection at the... 更多 

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

QuebecAlpha- Thank you for your review and we appreciate your business. I am happy to hear that we are your... 更多 

南卡罗来纳蒙克斯科纳
23条点评
2016-3-18的点评
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We got in on Friday night, even though our reservations weren't to start until Saturday. Staff was very accommodating to our request to check in on Friday. When we called, all they had avail for Friday was a double rather than the king we had reserved, and it would require us moving the next day..it took us about 10-15 mins... 更多 

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

jmylynn1- Thank you for your nice review. I hope you were able to enjoy all that Franklin/Nashville has to offer.... 更多 

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设施

特色
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 客房送餐服务
  • 含早餐
  • 酒吧/大堂
  • 免费高速WiFi
关于此酒店
  • 禁烟酒店
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 无烟房
  • 套房
  • 家庭房
客房内设施
  • 空调
  • 客房内冰箱
  • 微波炉
网络
  • 免费网络
  • 付费Wifi
  • 付费网络
  • 免费高速WiFi
服务
  • 提供上网服务的商务中心
  • 客房送餐服务
  • 含早餐
  • 接驳车服务
  • 干洗服务
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 精通多国语言服务员
  • 会议设施
  • 机场接送
  • 自助式洗衣服务

Embassy Suites by Hilton Nashville South/Cool Springs的其它相关信息

地址: 820 Crescent Centre Dr, Franklin, TN 37067-6218
地区: 美国 > 田纳西 > 富兰克林
价格区间: ¥1,680 (基于标准间的平均价格)
酒店星级:3.5星级 — Embassy Suites by Hilton Nashville South/Cool Springs 3.5*
房间数: 250
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酒店类型:
第 5 名浪漫酒店,富兰克林
第 5 名商务酒店,富兰克林
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