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Embassy Suites by Hilton Nashville South/Cool Springs

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在23家富兰克林酒店排名第7
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Embassy Suites by Hilton Nashville South\/Cool Springs
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830条来自 TripAdvisor 社区的点评

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马萨诸塞波士顿
3条点评
5天前点评 通过移动设备发表
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For a place that pride itself on its hospitality this hotel sure missed the mark. Placed a room service order, after about an hour and three phone calls later, they still couldn't figure out how to get a simple food order delivered. Place starting to look very rundown, this would be my last visit to this place.

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

134jamalh- Thank you for your review. I apologize for the mixup with your room service order. We are always looking... 更多 

145条点评
1周前点评
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This is my go-to hotel for stays in Nashville. It's a little out of town, but I prefer spending time in Franklin as opposed to downtown Nashville. It's slightly above most Embassy Suites with respect to service and room quality. I stayed here near Christmas and the hotel was very festive. My family and I said here for several days... 更多 

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

ChildeRoland- Thank you for your review. I am so happy that you and your family enjoyed your stay with us.... 更多 

阿拉巴马Madison
1条点评
1周前点评
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Great location. The rooms are clean rooms but they are starting to show a lot of ware. They also are locking dated. I enjoyed using my phone as my room key. This prevented me from having to talk to anyone during my stay.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

michaelgt_5269DD- Thank you for your review. I am glad that you enjoyed our digital key technology and that our location... 更多 

华盛顿西雅图
18条点评
1周前点评
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Stayed with my twin 10 year old boys from Dec 28-Jan 2 2017 - room 720. Pros: Great, kid-filled warm, indoor pool (adults don't even try to go in, but they sneak into the hot tub when there's an opening.) Beds and room towels are fine. Manager's reception every evening has a line of people clamoring for free wine and... 更多 

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

NWWineGirl- Thank you for your review. I am so happy to hear that you and your family enjoy your stays... 更多 

密歇根Farmington
3条点评
1周前点评
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This is the second time our family has stayed in Cool Springs/Franklin. Very nice both times. Nice staff, clean hotel. several amenities make it special including evening reception and a great breakfast.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

MuddyMom1- Thank you for the nice review. I am pleased that you have been satisfied with your stay on both... 更多 

4条点评
1周前点评
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We stayed several nights and enjoyed the hotel. Evening reception and free breakfast was an added perk. The suite works great for our family trips. Also a great location for sight seeing in Nashville.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Stephanie D- Thank you very much for the nice review. We are happy to see that you and your family... 更多 

肯塔基谢泼兹维尔
1条点评
2周前点评
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We purchased the AG packages. My girls were thrilled. The cookies were delicious and when it did show up in our room, it made the trip very special for them. The pool water could have been a little cleaner but I am skeptical about all pool water. Nice hotel staff.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Melissa H- Thank you very much for your review. I am so happy that you and your girls had a... 更多 

德克萨斯州休斯顿
304条点评
2周前点评
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We booked two rooms: One room with two double (standard) beds. And one room with a king bed. Difference in the two rooms. Room with the king bed, couch was worn, carpet worn and dirty needed vacuming. Bathroom had hair around the stool YUK! The room with the two double beds. Furniture look newer and carpet had been swept. The... 更多 

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

usroadrats- Thank you for your review. I apologize for the miscommunication regarding your check out and also for the housekeeping... 更多 

乔治亚劳伦斯维尔
1条点评
2周前点评
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This Embassy Suites needs some updating, and some more attentiveness with cleanliness. Had to get the bathroom cleaned again. Room was musty and air conditioning/heating thermostat was persnickety. Breakfast was very good. Only stay here if you're getting a good deal on the price.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

jamesbTNGA123- Thank you for your review. I apologize for the issues that you encountered during your stay. Please be assured... 更多 

田纳西纳什维尔
3条点评
2周前点评
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During my 3 night stay, we had NO housekeeping service other than when they tried to make my daughter leave before 10 am Saturday morning to "go home"; we were scheduled to leave Monday so not sure what the problem was.

与 Embassy Suites Hotels 合作收集的点评

Brian S,Embassy Suites by Hilton Nashville South/Cool Springs 的 General Manager,回复了这篇点评

Monica J- Thank you for your review. I apologize for the miscommunication during your stay. I will personally look into... 更多 

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设施

特色
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 客房送餐服务
  • 含早餐
  • 酒吧/大堂
  • 免费高速WiFi
关于此酒店
  • 禁烟酒店
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 无烟房
  • 套房
  • 家庭房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 免费高速WiFi
  • 付费Wifi
  • 付费网络
  • 免费网络
服务
  • 提供上网服务的商务中心
  • 客房送餐服务
  • 含早餐
  • 接驳车服务
  • 干洗服务
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 精通多国语言服务员
  • 会议设施
  • 机场接送
  • 自助式洗衣服务

Embassy Suites by Hilton Nashville South/Cool Springs的其它相关信息

地址: 820 Crescent Centre Dr, Franklin, TN 37067-6218
地区: 美国 > 田纳西 > 富兰克林
价格区间: ¥1,443 (基于标准间的平均价格)
酒店星级:3.5星级 — Embassy Suites by Hilton Nashville South/Cool Springs 3.5*
房间数: 250
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