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Fairfield Inn & Suites - Rapid City

拉皮德城排名第23的52酒店
3.0星级
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1314 N. Elk Vale Road, Rapid City, SD 57703
Fairfield Inn & Suites - Rapid City
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拉皮德城排名第23酒店 (共52家)
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483条来自我们社区的点评

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    4分
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1分 1周前点评
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Our family travels monthly for my children's sporting events and we make a point to stay only at Marriott hotels. Once a year we stay for five nights where ever our National competition is. The service at Rapid City was by far the worst service we have ever experienced. The breakfast staff was rude and unpleasant EVERY morning. Their policy... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 Manager,回复了这篇点评

Thank you for your feedback. Your concerns are taken very seriously. Your experience/concerns have been shared with the appropriate staff... 更多 

马萨诸塞波士顿
顶尖点评家
759条点评 759条点评
2分 1周前点评
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This is not your typical Fairfield Inn. The rooms are typical (basic), somewhat worn… but the "water park" turns this property into a whole different thing. And there's also a La Quinta attached to the other side of the "water park" as well that adds to the chaos. The "water park" overruns the property. Kids everywhere, a noisy and crazy... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 Manager,回复了这篇点评

Thank you for your review. We apologize your stay did not exceed exceptions. We are a family friendly environment and... 更多 

科罗拉多Castle Rock
资深点评员
8条点评 8条点评
3分 2周前点评
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We stayed here primarily so our kids could use the water park, which was pricy, crowded and in need of cleaning. The hotel room was OK, but showed it's age. The vent to the bathroom did not provide sufficient ventilation to remove the humidity. The morning breakfast was great, but get in there before 8am or it will be crowded.

Kristi S,Fairfield Inn & Suites - Rapid City 的 Manager,回复了这篇点评

Thank you for taking time to write your review. Creating a memorable guest experience is a goal of our team... 更多 

顶尖点评家
78条点评 78条点评
4分 2周前点评
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Before I say anything bad, I will say that the staff here is so nice, the location is perfect for a visit to the Black Hills/Mt. Rushmore and the place is clean and comfortable. There are restaurants and shopping in the immediate area, which is very convenient. You should be aware that this is an older Fairfield Inn and it... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 Manager,回复了这篇点评

Thank you for staying with us and taking the time to write your review. Our location has served us well... 更多 

南卡罗来纳格林威尔
资深点评家
30条点评 30条点评
2分 3周前点评
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We booked this hotel on our way into town. We saw that it was about $30/night cheaper for a suite than the chain we had stayed in the night before (in another city). I called, and asked for the AAA rate, which was no different from the regular room price published on the website. I should have let that red... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you for taking the time to review our hotel. I will pass on your feedback to the department managers... 更多 

怀俄明州Sundance
顶尖点评家
68条点评 68条点评
5分 3周前点评
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very nice and relaxing we enjoyed it very much quiet. A fun place to stay, well stop again . Jacuzzi room very good. good location also. hope to get there again very very soon. Nice amenities even had wine you could purchase we forgot ours in frig.

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you for reviewing Fairfield Inn & Suites. It is always our goal to impress our guests, and I'm so... 更多 

资深点评员
6条点评 6条点评
4分 4周前点评
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Clean, friendly, nice room! We got in late on a Sunday, and Sliders was closed up early... But the bed was super comfy and the hotel was clean and quiet. Nice bathroom and fluffy towels! Really pleasant stay for a quick overnight trip. Needs better signage for people turning in...

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you very much for your wonderful compliments regarding your stay Fairfield Inn & Suites. We appreciate you taking the... 更多 

伊利诺伊州芝加哥
资深点评家
44条点评 44条点评
4分 4周前点评
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This was a good hotel stay with a great breakfast. They will recommend the attached restaurant - Sliders - but you should avoid it. The room was nice and offered a comfy bed after a long drive. The breakfast was hot and plentiful with tasty eggs. All in all a good stay.

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you for reviewing Fairfield Inn & Suites. I'm so glad to hear that your stay was very enjoyable and... 更多 

堪萨斯Stilwell
1分 2015-5-27的点评
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We booked reservations three hours before our arrival. We secured it with a credit card. We pull into the parking lot to receive a call from the hotel asking if we were still coming. We said we were right outside and would be right in. My wife got to the counter to find out our room was cancelled and we... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Please accept our sincerest apologies for not having a room available when your wife came to check in. We are... 更多 

顶尖点评家
75条点评 75条点评
5分 2015-5-21的点评
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This was a great place to stay for me, as I was looking for something close to the airport for a early flight out in the morning. The location gave me easy access to get to the airport with plenty of time to return my rental car. For those of you looking for fun, they also have an attached waterpark... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you for reviewing Fairfield Inn & Suites. I'm so glad to hear that your stay was very enjoyable and... 更多 

内布拉斯加州奥马哈
5分 2015-5-20的点评 通过移动装置
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A great place for family fun and events in the theatre style conference room. Brad Barclay the catering director was such an amazing help! He went above and beyond for everyone if our events. The entire staff makes you feel at home and were helpful even if it wasn't their job!

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you for your review of Fairfield Inn & Suites. I'm so glad to hear that Brad, our Sales Director,... 更多 

资深点评员
7条点评 7条点评
4分 2015-5-20的点评
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We were fortunate to use one of the travel coupons for $49. The room was nice and had a microwave and fridge. The bed and pillows were very comfortable. We did have trouble with a cold shower at 9:30PM. When I called down, she said they were checking on it, but it was probably due to the water park just... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you so much for your comments regarding your stay! We are glad to hear you enjoyed our nice, comfortable... 更多 

华盛顿
资深点评员
9条点评 9条点评
4分 2015-5-20的点评
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It was a Saturday night, and it's connected to another hotel/restaurant and indoor water park. it was very popular with families in the region, and a little louder than I think it might otherwise be. I gave them the benefit of the doubt. We were upgraded when we got there. A nice touch, as I indicated it had been a... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you very much for reviewing our hotel on Trip Advisor! I'm happy to hear you enjoyed your stay with... 更多 

3分 2015-5-15的点评
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The beds in this hotel are a joke! Our king size bed mattress had seen MUCH BETTER DAYS!!! IT WAS TERRIBLE TO SLEEP ON! The pull out couch bed was so uncomfortable our child woke up crying and would not sleep on it! Couch was DISGUSTING/DIRTY!!!! The size of the king size room is a joke, esp if your traveling... 更多 

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you for taking the time to share your feedback with us. It truly saddens me that your stay did... 更多 

南达科塔州Bath
5分 2015-5-12的点评
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Everyone was very friendly and helpful very clean all over room was so comfortable. the young man that checked us in was very kind and had a great sense of humor so nice to see that. In the morn. Did buy a candy bar that cost 4.77, cant believe that price. Will stay there again.

Kristi S,Fairfield Inn & Suites - Rapid City 的 General Manager,回复了这篇点评

Thank you so much for your kind comments regarding your stay! I will let the front desk and housekeeping staffs... 更多 

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