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Pocono Palace Resort

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1,838条来自 TripAdvisor 社区的点评

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Pocono Palace Resort新近的点评
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1条点评
4分 2015-7-2的点评
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We stayed for two nights. I think that is perfect amount of time. The food was okay. The activities were fun. The bed was awful! The room smelt some. Not a dream vaca but fine for a short getaway. Thx

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Thank you for the feedback. We're glad you had a good getaway and enjoyed the suite and activities. We would... 更多 

1条点评
5分 2015-7-2的点评
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This is a place every couple should go even if it's just for a getaway, anniversary,birthday or to take your mind off of things everything is included and it's worth what you pay . Check in is excellent , they greet you on a wonderful friendly manners, restaurant food is excellent service , a lot of activities for you to... 更多 

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We love being described as a "must go" resort! We're glad we could give you a great experience everywhere you... 更多 

1条点评
4分 2015-7-2的点评
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1st time stay, very nice resort. Somewhat getting dated. Could use some face lifts. TV's small for today's standards, bose system not tied to tv, food was good but a little slow. Overall good just a bit pricey

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Thank you for the feedback- we're glad your experience here was good. We are making some updates to the suites,... 更多 

1条点评
4分 2015-7-1的点评
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We had a lot of fun staying here. The staff was great and outside a few problems with the room we had no complaints. We cant wait to come back again. The games and lions den lounge were some of our favorite things to do.

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Love reading that you had a lot of fun staying with us and that you loved our staff! We hope... 更多 

2条点评
3分 2015-7-1的点评
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Property has nice potential but upkeep issues abound. From potholes and cracked paving, to rotting buildings and virtually no landscape upkeep around buildings and in lots and pool and activity areas. Cracks and lack of paint on shuffleboard court is one example and norm for most of the activity areas. Room features are nice and functional but old and worn,... 更多 

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Thank you for the feedback. We certainly want every experience to feel like you just came to Disney. We want... 更多 

1条点评
3分 2015-7-1的点评
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We were looking forward to a 5th Year Anniversary trip to the Pocono Palace...but sadly, we may not want to return again. Poor customer service, lack of communication between customer service, and average quality overall.

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're sorry you didn't have better than an average stay at our resort during your 5th year anniversary. We normally... 更多 

1条点评
4分 2015-7-1的点评
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Loved the room, especially the whirlpool. Variety of things to do including mini golf, pool, sauna, whirlpool, lake. Enjoyed bar area and games. Had to wait a few hours for room to be ready and keys were very hard to use on the doors. We have a good time, though. Food was good.

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're happy to read you had a nice few days to getaway and enjoy a romantic trip filled with many... 更多 

1条点评
5分 2015-6-30的点评
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my fourth time staying at the pocono palace and I can't wait to stay again. Had a great time. The rooms are clean and the beds are really comfortable. It is so quiet and relaxing on the pocono grounds with all the trees and the lake that you feel like you are camping in the woods. Food and shows are... 更多 

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Thanks for staying with us four times! We're happy you have come back so frequently and continue to look forward... 更多 

6条点评
3分 2015-6-30的点评
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We have stayed at both Paradise Stream and Cove Haven, but this was our first visit to Pocono Palace. We are forever lovers and one visit away from Gold Status. We fully know going in that the rooms need updated and some buildings need maintenance, but we go to enjoy each others company and have a relaxing weekend. We stayed... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Thank you for your feedback- we're happy you started out with a great stay but we're just as upset about... 更多 

1条点评
2分 2015-6-30的点评
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The front desk person was not friendly, kept signing..... Our room was ready a hour late!!! We weren't given our gift at check-in. Was given wrong information about night club from guest services.... We couldn't get DVD to work, called guest services and was told someone would come shortly. After 10 minutes my husband called back and told them not... 更多 

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We are very sorry to read you had issues at check in and with having maintenance solve an issue in... 更多 

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设施

特色
  • 游泳池
  • 免费停车
  • 餐厅
  • 酒吧/大堂
  • 免费高速WiFi
  • Spa
  • 客房送餐服务
  • 免费早餐
  • 有健身房的健身中心
活动设施
  • 游泳池
  • 餐厅
  • 酒吧/大堂
  • Spa
  • 温水浴池
  • 高尔夫球场
  • 网球场
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 客房送餐服务
  • 机场接送
  • 免费早餐
  • 干洗服务
  • 会议室
  • 提供上网服务的商务中心
  • 门房服务
  • 宴会厅
  • 自助式洗衣服务

Pocono Palace Resort的其它相关信息

地址: Rt 209, Marshalls Creek, PA 18335
地区: 美国 > 宾夕法尼亚 > Pocono Mountains Region > Marshalls Creek
价格区间: ¥1,737 (基于标准间的平均价格)
酒店星级:3.5星级 — Pocono Palace Resort 3.5*
房间数: 189
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