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Pocono Palace Resort

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1,939条来自 TripAdvisor 社区的点评

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Pocono Palace Resort新近的点评
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特拉华州威尔明顿
4条点评
2015-9-7的点评
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I read the mixed reviews earlier (I actually don't know who wrote the positive reviews, and view them as extremely suspect!); I had expected a decent place that merely was a bit dated. I thought the negative reviews was from people who being picky... boy was I wrong! Don't go for the amenities. I've added pictures of the weird miniature... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're sorry you did not enjoy the amenities we offer on property. We can assure you all reviews come from... 更多 

俄亥俄Mentor
1条点评
2015-9-6的点评
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The room was terrible. We waited Additional 3 hours to get in the room. We then were then given the key to the room the room was disgusting. Nothing was clean. The room smelled like mold. The hotel room had so much water damage it should not have been able to be rented. After staying in the room for 10... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're very sorry about the long wait and will follow up with the front desk and management team at the... 更多 

旅行者正在热评这些Marshalls Creek的酒店

宾夕法尼亚Hellam
5条点评
2015-9-4的点评
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For he most part we really enjoyed the place.We stayed in the Roman champagne Towers. Breakfast was a buffet style but the food was really good. Each night for dinner we had a choice of soup and salad and you got to choose form one of 4 meals. Which I thought was good for anyone. It had a pasta dish... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Thank you for your feedback. While we're glad you enjoyed your stay for the most part, we're sorry not everything... 更多 

1条点评
2015-8-31的点评 通过移动设备发表
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My wife and I went to Pocono Palace for our anniversary and we had such a great time. The rooms are huge and the pools are awesome. The food, and shows were great. Customer service was excellent and we really enjoyed the weekend. We will definitely go back another time. Highly recommended. Thanks guys.

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Thank you for spending your anniversary with us! We're humbled to host such an important life event. We love that... 更多 

新罕布什尔州
18条点评
2015-8-29的点评
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We will be coming back! : ) Check in is at 3:30 PM we arrived at 9:00 AM ( Our room was ready around 3 PM ) They gave us an activities list and said we could go in for breakfast. *** Tip I would arrive early to do some of the activities / games they have going on during... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Nothing makes us happier than to read a review that starts off with "We will be coming back!" We are... 更多 

俄亥俄克利夫兰
3条点评
2015-8-26的点评
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My 7th Wedding Anniversary, I thought since we spent our 2nd anniversary at Cove Haven, that maybe we should go back, but go to Pocono Palace (NOT)!! When we checked in I should of new what this stay was going to be like CUSTOMER SERVICE IS HORRIBLE!!! Training Classes are NEEDED. Very RUDE. (2) The room was ok but needs... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're terribly sorry your 7th wedding anniversary was not nearly as pleasant as it should have been. We're going to... 更多 

哥伦比亚特区华盛顿特区
26条点评
2015-8-24的点评
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This is one of my favourite places to stay. The adult only policy helps to make it wonderful. The rooms are fun, and the amenities fantastic. Love the private pools in the rooms. I have stayed in 4 different styles of rooms to date, my favourite being the Fantasy App,e, which gives you a wonderful balcony overlooking the lake. The... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

This sounds like an all-around solid experience at the Pocono Palace. We're so glad you had such a great experience... 更多 

1条点评
2015-8-23的点评 通过移动设备发表
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Check in time says 3:00 on website but when we booked it said 3:30 which was ok. We arrived at 3:45. I believe a gentleman named Matthew was the one checking us in. He said our room wasn't ready yet so we could go sit in the bar till it's ready. I asked how long and was told 15-20 minutes.... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're terribly sorry about check-in. There is no excuse for having your suite take that long to prepare and then... 更多 

纽约州West Babylon
1条点评
2015-8-21的点评
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My husband and I have been going to Pocono Palace for the past five years. Things have changed so much. We got there a little early and had to wait 5 hours to get our room. The pool in the room was full of scum and cloudy. The Jacuzzi in the room was also full of sediments. Unfortunately, I noticed... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're very sorry you didn't enjoy your stay at Pocono Palace. We can assure you that the changes you're talking... 更多 

宾夕法尼亚Pocono Mountains Region
1条点评
2015-8-21的点评
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This was the worst place to stay, my husband and I checked in and out the same day. The room was dirty, the window looked like it had a bullethole in it. I would not recommend anyone to stay here. The place was no is run down and out dated. Either condem this place or just rebuild it from scratch.... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're terribly sorry to read this. We feel awful you checked out the same day and did not find anything... 更多 

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设施

特色
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 餐厅
  • 酒吧/大堂
  • 免费高速WiFi
  • 含早餐
  • Spa
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 餐厅
  • 酒吧/大堂
  • Spa
  • 温水浴池
  • 高尔夫球场
  • 网球场
客房类型
  • 套房
  • 无烟房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 含早餐
  • 宴会厅
  • 精通多国语言服务员

Pocono Palace Resort的其它相关信息

地址: Rt 209, Marshalls Creek, PA 18335
地区: 美国 > 宾夕法尼亚 > Pocono Mountains Region > Marshalls Creek
价格区间: ¥1,984 (基于标准间的平均价格)
酒店星级:3.5星级 — Pocono Palace Resort 3.5*
房间数: 189
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