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Pocono Palace Resort

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1,942条来自 TripAdvisor 社区的点评

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Pocono Palace Resort新近的点评
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1条点评
2015-10-29的点评
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Very disappointed to be checked into a room with a freezing cold pool. This should have been discovered before anyone was assigned to this room since it is posted that the temp should be 90 to 94 and it was freezing. Pool did not heat up for 3 days! This is the amenity we use the most. Extremely disappointing and... 更多 

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RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We apologize you had issues with your in-suite pool. It may not have become an issue until prior to your... 更多 

4条点评
2015-10-28的点评 通过移动设备发表
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I'd give this resort an average rating, the grounds were well kept, for the most part the facility was clean, and our experience with the staff was always very welcoming. I did take the time to read clean our whole room before letting anything be set down, the maid service could have done a much better job but we didn't... 更多 

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're sorry there were some inconveniences you dealt with during your stay but glad to read you enjoyed the Haunted... 更多 

4条点评
2015-10-27的点评
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We have been to the resort so many times we've lost count. They have recently added some new activities like paintball and golf cart rentals. It's a great place to have some special time together. sAturdays are probably the best day to be there due to activities, entertainment, menus..

与该酒店合作收集的点评

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Wow! We're so grateful you've been to our resort so many times that you can't keep track of it anymore.... 更多 

1条点评
2015-10-27的点评
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Was very nice to get away but I would not recommend the golf course rooms. They are above the night club which wasn't very relaxing being pregnant and the smell of pot in the hallway was horrible. The dining was also a little expensive.

与该酒店合作收集的点评

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're glad you had a nice getaway but sorry you didn't enjoy the suites. We hope you can come back... 更多 

1条点评
2015-10-27的点评
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I had a horrible stay at this resort.. The food was terrible, I wouldn't recommend anyone to go to this place.. I paid $342.68 for a room that I would get for $65.00 anywhere else.. I advise anyone that's considering this place to just stay home!!! It's that bad trust me..

与该酒店合作收集的点评

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're sorry you felt our resort did not meet your expectations for what you paid, but we must respectfully disagree... 更多 

旅行者正在热评这些Marshalls Creek的酒店

1条点评
2015-10-27的点评
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Bathroom smelled like cat pee. Reported to the front desk and they did not try to resolve the problem. I was very disappoint considering I payed over $500 a night to stay at the Roman Tower. This is unexceptable!

与该酒店合作收集的点评

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're sorry to read about this issue- we'll follow up immediately with the Front Desk supervisor to determine why this... 更多 

新泽西Raritan
1条点评
2015-10-26的点评
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The Roman towers were nothing spectacular. Stay in the Champagne towers. The Bose sound system didn't even work and it's the only things different between the two rooms. You would be better off paying the cheaper price and everything would work.

与该酒店合作收集的点评

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Thank you for staying in the Roman Tower Suites during this trip. The Roman Towers are also a little larger... 更多 

1条点评
2015-10-26的点评
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The Room was Very Loud. There was No Hot Water for the Bath Tub or Shower Use. The Bath Tub was Filthy as if it wasn't cleaned from prior use. Explained problems to Front Desk the next morning and offered nothing to help accomodate

与该酒店合作收集的点评

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We apologize for the inconveniences you dealt with and will follow up with the Front Desk Supervisor about these issues... 更多 

1条点评
2015-10-26的点评
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This resort was Def an adult playground. The room was so amazing I didn't want to leave. It was Def a retreat. My boyfriend and I enjoyed it . It was his 30th birthday so I wanted it to be one he wouldn't forget and this weekend achieved that.

与该酒店合作收集的点评

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

Adult playground is a great way to describe it! We're all about having fun and making sure guests feel the... 更多 

1条点评
2015-10-26的点评
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Great hotel for a couples getaway. Very Romantic Room. Great Music. The Band was awesome. We loved the lake, we took a walk around the premises and the fall foliage was just breathtaking. We can't wait to go back.

与该酒店合作收集的点评

RomanceManager,Pocono Palace Resort 的 Manager,回复了这篇点评

We're thrilled you had such a great time, enjoying your suite, the music, the live band, the lake, and the... 更多 

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设施

特色
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 餐厅
  • 酒吧/大堂
  • 免费高速WiFi
  • 含早餐
  • Spa
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 餐厅
  • 酒吧/大堂
  • Spa
  • 温水浴池
  • 高尔夫球场
  • 网球场
客房类型
  • 套房
  • 无烟房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 含早餐
  • 宴会厅
  • 精通多国语言服务员

Pocono Palace Resort的其它相关信息

地址: Rt 209, Marshalls Creek, PA 18335
地区: 美国 > 宾夕法尼亚 > Pocono Mountains Region > Marshalls Creek
价格区间: ¥1,909 (基于标准间的平均价格)
酒店星级:3.5星级 — Pocono Palace Resort 3.5*
房间数: 189
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