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DoubleTree by Hilton Cleveland Westlake

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在11家Westlake酒店排名第6
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DoubleTree by Hilton Cleveland Westlake
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174条来自 TripAdvisor 社区的点评

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DoubleTree by Hilton Cleveland Westlake新近的点评
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1条点评
3分 2016-7-11的点评
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Very good location for what I needed. The staff was overall good - some could have used additional customer service training. The hotel has some age but Doubletree has made a lot of modernizations. The rooms are comfortable and clean, although they are small by today's standards. The parking is free, there is a work out area, indoor pool, restaurant... 更多 

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear Al R, Thank you for your comments regarding your recent stay. We appreciate your feedback and comments, both good... 更多 

1条点评
3分 2016-7-11的点评
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I expected more from this facility, reservation was messed up, rooms not as clean as they should be. I would try another stay but would definitely take issue immediately when I get there. We were traveling with a 1 year old and a 2 year old, we arrived later that anticipated and couldn't deal with housekeeping coming in to clean... 更多 

与 DoubleTree by Hilton 合作收集的点评

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear Denise S, Thank you for your review. I apologize for the any housekeeping issues you encountered during your arrival... 更多 

乔治亚亚特兰大
310条点评
3分 2016-7-8的点评 通过移动设备发表
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Can a old holiday inn be converted to a Doubletree? Not very well. Lobby is fine but not what you would think of for a Hilton Property. Staff are very nice and welcoming. Rooms are small everything is jammed in. There is about two feet between the dresser and the bed. They left the wall air conditioning units, mine was... 更多 

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear rsz, Thank you for your review on Trip Advisor. I was glad to read that you found our staff... 更多 

阿拉巴马Stevenson
118条点评
4分 2016-7-8的点评
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Very good location to the businesses I went to see in West Lake, Ohio. The staff was very friendly . The hotel has some age but Doubletree has made a lot of modernizations. The rooms are comfortable and clean. The parking is free, has work out area, pool, restaurant and full bar.

与 DoubleTree by Hilton 合作收集的点评

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear K9814TN, Thank you for your review. I was very happy to read that you enjoyed your stay and found... 更多 

俄亥俄Warren
3条点评
5分 2016-7-6的点评
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Very comfortable, friendly people and nice very clean rooms. Staff is very friendly and always happy to help no matter the situation. Bar and Restraunt staff are great. Big Kevin (chef) makes great food.

与 DoubleTree by Hilton 合作收集的点评

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear Janet, Thank you very much for your review. I especially appreciate the compliments about our staff and Kevin in... 更多 

10条点评
5分 2016-7-4的点评
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The property was clean and the staff were very friendly and attentive. The bathroom was a little small. The food in the dining room was excellent. The breakfast buffet had good selection and was fresh.

与 DoubleTree by Hilton 合作收集的点评

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear Joseph, Thank you very much for your kind review. We look forward to welcoming you back the next time... 更多 

1条点评
5分 2016-7-4的点评
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I have the pleasure of staying at the DoubleTree Westake once a month or so and always find the rooms clean and the staff accommodating. Easy Hi-Way access, plenty of parking, a terrific lounge and hearty breakfast buffet reasonably priced. This will remain my pick when in this area.

与 DoubleTree by Hilton 合作收集的点评

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear Daniel, Thank you first and foremost for your loyalty and secondly for the complimentary review. Our business is built... 更多 

弗吉尼亚Bedford
1条点评
5分 2016-7-2的点评
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Great experience at this hotel. Friendly staff and clean room, which is critical for my wife . I will be staying there again in the near future. I highly recommend this hotel if going to area of Avon, Ohio

与 DoubleTree by Hilton 合作收集的点评

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear William, Thank you very much for your complimentary review on Trip Advisor. We look forward to welcoming you back... 更多 

佛罗里达那不勒斯
2条点评
1分 2016-6-30的点评 通过移动设备发表
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Definitely a huge decline since my last visit a month ago. On check in they offered a cookie and water - this time nothing. The room smells musty. The bar is not stocked - no vermouth one day and still not the next day. Housekeeping did not replace used glasses. Tub drain plug does not stay up, removed it and... 更多 

cruiseking15,DoubleTree by Hilton Cleveland Westlake 的 General Manager,回复了这篇点评

Dear Dwight, Thank you for taking the time to write a review. I would like to speak to you personally... 更多 

威斯康星密尔沃基
35条点评
3分 2016-6-29的点评
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Had a sub-par experience here. We had to change rooms after check in because the first room (5th floor for HHonors members!) had no tub, a giant carpet stain next to the bed, a scuzzy looking tile shower, and was dirty. At least our 2nd room had a tub, and the AC unit was quieter, but it too had questionable... 更多 

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设施

特色
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 餐厅
  • 酒吧/大堂
  • 客房送餐服务
  • 免费高速WiFi
关于此酒店
  • 残障通道
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 餐厅
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 套房
  • 无烟房
  • 无障碍客房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 会议室
  • 宴会厅
  • 会议设施
  • 客房送餐服务
  • 机场接送
  • 干洗服务
  • 洗衣服务
  • 精通多国语言服务员
  • 自助式洗衣服务

DoubleTree by Hilton Cleveland Westlake的其它相关信息

地址: 1100 Crocker Rd, Westlake, OH 44145-1033 (原名Holiday Inn Cleveland -West)
地区: 美国 > 俄亥俄 > Westlake
价格区间: ¥1,065 (基于标准间的平均价格)
酒店星级:3.5星级 — DoubleTree by Hilton Cleveland Westlake 3.5*
房间数: 266
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