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克利夫兰西湖万怡酒店 Courtyard Cleveland Westlake

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在11家Westlake酒店排名第6
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124条来自 TripAdvisor 社区的点评

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克利夫兰西湖万怡酒店新近的点评
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卡罗莱纳州Maiden
37条点评
2016-7-26的点评 通过移动设备发表
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My friends and I booked this hotel for a wedding we were attending. We called ahead to check in early and were accommodated no problem. The front desk staff was friendly and helped us make the best decision about sight seeing. The room was clean and comfortable. The lobby and breakfast area (you pay) was nice. This is the perfect... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and... 更多 

19条点评
2016-7-24的点评
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Checking was a little weird with the clerk asking questions that don't need to be asked as they already have this info in my Marriott account. Older hotel that did not really fit the courtyard experience that I am used to. There is a reason that I stay Marriott and was surprised this hotel is under their brand. Rooms are... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

I do apologize for your less than satisfactory experience with us. We strive to meet and exceed all of our... 更多 

12条点评
2016-7-19的点评
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My family of 5 recently stayed at the Courtyard in Westlake, OH. Our stay occurred right before the Republican National Convention so the hotel was busy with RNC traffic even though Westlake is about 25 minutes west of downtown Cleveland. The hotel as a whole was clean and updated. With 5 adults in our party, we needed the room with... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our... 更多 

弗吉尼亚雷斯顿
191条点评
2016-6-20的点评 通过移动设备发表
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Overall the experience for our two night stay was just OK. Pros: The room was generally clean,the bed was very comfortable and the air-conditioner worked well. Cons: The common areas and elevators definitely needed to be cleaned. The telephone in our room did not work and the toilet did not always flush. Also only one of our two key cards... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our... 更多 

42条点评
2016-6-13的点评 通过移动设备发表
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We were in town for my daughter's wedding and stayed four nights. The rooms were large and spacious, although the sink and closet area was abut cramped. The furnishings were modern, beds are large and very comfortable. My only complaint is that for the price there should be a larger refrigerator and a microwave in the room. We only had... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our... 更多 

17条点评
2016-6-1的点评
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This is a newly renovated Courtyard with modern amenities. I enjoyed my room, bed and the group I was with enjoyed the modern outdoor seating area. We were there for 3 nights and had 0 issues. Would recommend it completely!

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and... 更多 

俄亥俄托莱多
15条点评
2016-5-29的点评
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Stayed for one night for a wedding. Very nice hotel, lots of parking, helpful staff. Had a King room, very spacious and clean. Had a really nice couch in the room and a large desk area that had wheels so you could move it. Lots of places for charging devices. Great room and great hotel.

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and... 更多 

密歇根
7条点评
2016-5-3的点评
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Stayed here twice on business during the month of April and encountered issues both times. None of the HD channels worked on the TV in my room the first time, and then in the morning the Bistro was out of ham and egg sandwiches and orange juice. Next trip, I was slapped with a mysterious $15 restaurant charge I didn't... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience,... 更多 

205条点评
2016-3-18的点评 通过移动设备发表
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This is a nice property that has updated, clean rooms. The location is great - only one expressway exit up from the upscale Crocker park outdoor shopping area full of great dining options. I will definitely stay here again on my next trip to the area.

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and... 更多 

19条点评
2016-2-9的点评
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Nice hotel. I was able to get a great 2 day deal on Priceline. The hot water went out while we were there but the staff did everything they could to expedite the repair and compensate everyone for the inconvenience. My wife, daughter and her newborn stayed on-site while I was away at business. The staff was inviting and friendly... 更多 

David B,克利夫兰西湖万怡酒店 的 General Manager,回复了这篇点评

Thank you for the feedback. We certainly apologize for the inconvenience caused by the hot water. I assure you that... 更多 

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特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 酒吧/大堂
  • 餐厅
关于此酒店
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活动设施
  • 游泳池
  • 有健身房的健身中心
  • 酒吧/大堂
  • 餐厅
  • 温水浴池
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  • 家庭房
  • 无烟房
  • 套房
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  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 会议室
  • 干洗服务
  • 洗衣服务
  • 自助式洗衣服务

克利夫兰西湖万怡酒店的其它相关信息

地址: 25050 Sperry Drive, Westlake, OH 44145
地区: 美国 > 俄亥俄 > Westlake
价格区间: ¥965 (基于标准间的平均价格)
酒店星级:3星级 — 克利夫兰西湖万怡酒店 3*
房间数: 122
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