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Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash

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在16家沙伦维尔酒店排名第2
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绿色领袖青铜级
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Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash
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485条来自 TripAdvisor 社区的点评

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1条点评
4分 4周前点评
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Overall a great stay for a couple night family getaway. Had a billing issue that the friendly staff resolved (but it took a few days to show up in my bank account). The pool was a complete and utter disappointment. Dirty. Green. Cloudy water. An outdoor pool was one of the reasons we chose the hotel, and this was a... 更多 

与 DoubleTree by Hilton 合作收集的点评

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Valued Guest, Thank you for taking the time to review our hotel! I am glad that you had a... 更多 

德克萨斯州达拉斯
1条点评
3分 4周前点评
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My biggest complaint about my overall stay is specifically about having dinner in the café. It took quite some time before my waitress ever came to see me for the first time. Once I ordered she brought my meal, but forgot to bring my appetizer first, but when I reminded her she did bring it quickly and comped it. I... 更多 

与 DoubleTree by Hilton 合作收集的点评

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear John, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the dining... 更多 

7条点评
2分 2016-7-20的点评
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This Doubletree is reasonably priced in a good area of town though not a lot of dining selections at this exit. The hotel is undergoing renovations. The staff is not attentive or accommodating. My room did not have a hairdryer and the carpet was wet and mildewing due to a leaking A/C unit. After numerous phone and personal interactions with... 更多 

与 DoubleTree by Hilton 合作收集的点评

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Terri, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the issues... 更多 

卡罗莱纳州夏洛特
1条点评
2分 2016-7-20的点评
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This was not a clean room; I thought prior to checking in they had advertised updated rooms but these were 'in progress.' Pool was murky and scary; horrible garbage smell ever present outside hotel. Would not say this was a positive Hilton experience.

与 DoubleTree by Hilton 合作收集的点评

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Hillary, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the issues... 更多 

1条点评
2分 2016-7-17的点评 通过移动设备发表
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I am assuming this hotel was short staffed when I visited. We arrived on Friday, July 8 around 3 pm. We were told our rooms were not ready and we needed to wait. We had to wait well over two hours. The hotel was very busy. There was a family gathering and other large groups there. And I spoke with... 更多 

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Robyn, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the issues... 更多 

7条点评
1分 2016-7-13的点评
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We arrived at the hotel around 6:30 PM and they were telling people ahead of us that they didn't have any rooms ready. I had checked in the day before so when I got to the check in clerk she said she had one room available but our second room was not ready. I asked her how long abd she... 更多 

与 DoubleTree by Hilton 合作收集的点评

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Patty, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the issues... 更多 

17条点评
5分 2016-7-13的点评
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Recently stayed here for a baseball tournament. Check in/out was very simple. Front desk clerks were exceptionally friendly. Had no problems during my stay here. The bed was super comfy. Very clean place and wouldn't hesitate to stay here again.

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Valued Guest, Thank you for taking the time to review our hotel! I am pleased that you had a... 更多 

1条点评
2分 2016-7-13的点评
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Check in process was very poor. Our room was not ready until after 4pm (supposed to be ready at 3pm). Several families traveling with our baseball team did not get rooms until 2-3 hours after check-in. The main elevator was out of service, which was a major inconvenience.

与 DoubleTree by Hilton 合作收集的点评

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Matthew, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the issues... 更多 

1条点评
3分 2016-7-12的点评
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The young lady at he front desk was on the phone when I arrived and did not great me. Two other employees stood in front of the registration desk gossiping and did not offer to assist me. I waited for approximately 10 minutes until the young lady on the phone yelled for another staff member. My opinion in customer service... 更多 

与 DoubleTree by Hilton 合作收集的点评

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Ashley, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the issues... 更多 

1条点评
3分 2016-7-7的点评
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Nice clean hotel, staff is very friendly. Breakfast is very good. Spent 4 nights, most of which without a working toilet. Complained to the front desk three times, they would send someone up, but it would only work for one or two flushes after they left. We used the lobby restroom for most of our stay.

与 DoubleTree by Hilton 合作收集的点评

Rob V,Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 的 Public Relations Manager,回复了这篇点评

Dear Jimmie, Thank you for taking the time to review our hotel! Please accept my sincerest apologies for the issues... 更多 

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设施

特色
  • 餐厅
  • 游泳池
  • 客房送餐服务
  • 有健身房的健身中心
  • 酒吧/大堂
  • 免费高速WiFi
  • 免费停车
绿色领袖青铜级
关于此酒店
  • 残障通道
  • 禁烟酒店
活动设施
  • 餐厅
  • 游泳池
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 套房
  • 无烟房
  • 家庭房
  • 无障碍客房
客房内设施
  • 微波炉
  • 空调
  • 客房内冰箱
  • 迷你吧台
网络
  • 免费网络
  • 公用Wifi
  • 免费高速WiFi
  • 付费Wifi
  • 付费网络
服务
  • 客房送餐服务
  • 提供上网服务的商务中心
  • 会议设施
  • 免费停车
  • 干洗服务
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 自助式洗衣服务

Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash的其它相关信息

地址: 6300 E Kemper Rd, Sharonville, OH 45241-2360
地区: 美国 > 俄亥俄 > 沙伦维尔
价格区间: ¥1,203 (基于标准间的平均价格)
酒店星级:3.5星级 — Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 3.5*
房间数: 152
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