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Sonesta ES Suites Cleveland Airport

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在11家米德尔堡海茨酒店排名第6
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185条来自 TripAdvisor 社区的点评

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Sonesta ES Suites Cleveland Airport新近的点评
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宾夕法尼亚Bedford
1条点评
2016-10-22的点评
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Everything is very good here except the breakfast. It went from excellent to poor in 4 visits.Location is great, rooms are very nice, staff is nice. Value was excellent until they changed the breakfast offerings to almost nothing.

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JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Thank you for your comments. The good news is that we are undergoing a total renovation. The bad news is... 更多 

内华达里诺
5条点评
2016-10-19的点评
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We had used this site many times for reunion bookings, when it was called Residence Inn and enjoyed it. It has been sold and suites have been renovated which was timely as understandably needed. The layout is very nice, some but not all employees were helpful, but we encountered smoke alarms twieaking because batteries were not changed, a sink that... 更多 

JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Thank you for your comments. We are in fact undergoing a complete renovation and while it has generally gone very... 更多 

旅行者正在热评这些米德尔堡海茨的酒店

伊利诺伊州Oakley
11条点评
2016-10-11的点评
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We just returned from a five night stay. I booked by phone so I could have questions answered before I booked. I asked if they were renovating. I was told no. We got there and the office was in a trailer because they were renovating. I asked if they had ample parking near each room as I have knee problems.... 更多 

JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Thank you for your comments. I apologize for any misunderstanding about parking. It would be inexcusable if you asked about... 更多 

伊利诺伊州芝加哥
28条点评
2016-10-11的点评
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My husband and I were in town for my cousin's wedding and stayed here on a Saturday night. For starters, when we made our reservation no one mentioned that the entire hotel was under construction! To check in you had to go to a trailer.When we checked in, then girl failed to mention that they charge an incidental fee that... 更多 

JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Thank you for your comments. The good news is that we are undergoing a major renovation. The bad news is... 更多 

俄亥俄曼斯费尔德
2条点评
2016-10-1的点评
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We had originally booked a room at the Red Roof Inn, but after entering the lobby and seeing that it was dingy and unclean, we canceled our booking and booked at the Sonesta right across the street. Great experience, lovely room. Our room was clean and spacious. It was also quite outdated, but they are doing renovations so hopefully it... 更多 

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JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Thank you for your comments! I am so happy that we were able to meet your expectations. We are, in... 更多 

马萨诸塞波士顿
2条点评
2016-9-22的点评
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I'm not sure if I happened to get an older room, but my experience here wasn't the best. I gave three stars because the front desk staff was awesome, friendly, and personable. I checked in last week at the end of a stay in OH for a wedding, looking for a place where my family and I could be close... 更多 

JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Thank you for your comments. I am so sorry about the conditions you described. While we do operate a mature... 更多 

3条点评
2016-9-6的点评
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This hotel offered a 2 bedroom suite for 2 adult couples to share comfortably. The kitchen was fine for heating up leftovers, making coffee, and bringing in a meal from the West Side Market. Kitchen a bit sparse on flatware (3 forks, 3 mugs, plates for 4 and glasses for 4) and just 2 pans in the pantry. Beds were... 更多 

与 Sonesta 合作收集的点评

JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Katherine, Thank you for your comments. As you mentioned, we are in the process of a total renovation! I hope... 更多 

卡罗莱纳州阿什维尔
2条点评
2016-9-6的点评
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Gosh, I wanted to like this place. But when one of the lights didn't come on, I wondered. Then got into the shower and couldn't get the curtain to stay in place because a crack had developed in the rod. One morning the housekeeping didn't come at all. One night the fire alarm went off, so everybody trundled outside at... 更多 

JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Hello, Thank you for your comments. I apologize for any inconveniences you were caused. Unfortunately, as this review is anonymous,... 更多 

密歇根Port Hope
1条点评
2016-9-1的点评 通过移动设备发表
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I loved how the rooms were like little town houses. The room itself wasn't bad. The beds were comfortable and it had a great kitchen. They did tell me they were renovating; however, I was unsure whether or not the room we stayed in was considered renovated as there were some aspects that were newer looking, and there were some... 更多 

JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Thank you for taking the time to share your comments. Regardless of the "maturity" of our hotel, we feel that... 更多 

1条点评
2016-8-25的点评
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I stayed here for a week and found it to be a very friendly and comfortable place. This place is surrounded by nature and is 100% non-smoking, my two biggest criteria! I would definitely come back here.

与 Sonesta 合作收集的点评

JoeJGM,Sonesta ES Suites Cleveland Airport 的 General Manager,回复了这篇点评

Thank you for your kind remarks. We are so fortunate to have so many friendly, hospitality minded associates taking care... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 游泳池
  • 含早餐
  • 有健身房的健身中心
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 温水浴池
  • 网球场
客房类型
  • 套房
  • 小厨房
  • 家庭房
  • 无烟房
客房内设施
  • 空调
  • 微波炉
  • 客房内冰箱
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 含早餐
  • 提供上网服务的商务中心
  • 自助式洗衣服务
  • 接驳车服务
  • 机场接送
  • 干洗服务
  • 会议室
  • 洗衣服务
  • 会议设施

Sonesta ES Suites Cleveland Airport的其它相关信息

地址: 17525 Rosbough Blvd, Middleburg Heights, OH 44130-2580
地区: 美国 > 俄亥俄 > 米德尔堡海茨
价格区间: ¥870 (基于标准间的平均价格)
酒店星级:3星级 — Sonesta ES Suites Cleveland Airport 3*
房间数: 158
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