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图多阿姆斯希尔顿双树酒店 DoubleTree by Hilton The Tudor Arms Hotel

克里夫兰排名第7的35酒店
卓越奖
3.5星级
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10660 Carnegie Avenue, Cleveland, OH 44106
图多阿姆斯希尔顿双树酒店
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克里夫兰排名第7酒店 (共35家)
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2分 2013-4-16的点评
HnYMnR 俄亥俄Cuyahoga Falls
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  • 位置
    4.5分
  • 睡眠质量
    4.5分
  • 舒适度
    4.5分
  • 服务
    4.5分
  • 性价比
    4分
  • 清洁
    4.5分
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俄亥俄Cuyahoga Falls
资深点评家
21条点评 21条点评
2分 2013-4-16的点评

看了这个网站还有其他网站上的评论后,有些失望。房间一般,不怎么舒适。家居很少,有些不能用。床很硬也很热。浴室也不干净,而且缺少应有的物品。就像大学的宿舍,没有家的感觉。住其他的酒店吧。

该点评有帮助吗?
图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

Thank you for your comments about our hotel on Trip TripAdvisor. We are very sorry for the fact that you... 更多 

俄亥俄哥伦布市
资深点评家
34条点评 34条点评
2分 2013-4-13的点评

我选这家酒店是因为在到到网上有很多关于这家酒店的积极地评价。这里肯定有很多种房间。到这里之后,我们订的两个床无烟的房间没有了。只剩下了两个床可以吸烟的房间和豪华套房。我们选择了带折叠床的豪华套房。我们俩的身高都在6英尺以上!一个折叠床根本不行。这里的墙很薄(有噪音)。房间很小,家具给人一种不舒服的感觉。我们是希尔顿的钻石荣誉会员,但是他们没有设法帮我们提高我们的住宿条件,真是让人失望。今年我还会来这个地方3次。但是我全都取消了,其他任何一个地方都会比这里好。

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图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is... 更多 

资深点评员
7条点评 7条点评
5分 2013-4-12的点评

酒店很漂亮,并且保护的非常完美,在大学区的中心,(克里夫兰骑士队的文化区),周围环境很好。步行就可以到克利夫兰艺术博物馆、韦德广场、植物园、大学校医院、凯斯西储大学、克利夫兰诊所、社会历史博物馆和世界著名的克利夫兰交响乐团——塞弗伦斯音乐厅。驱车片刻即可到达市中心和Euclid大道等。总之,酒店的地理位置非常优越。

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图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

Thank you for taking the time to write a review about your pleasant stay with us at Doubletree Tudor Arms.... 更多 

纽约州萨拉托加温泉
3分 2013-4-11的点评

我真高兴酒店现在的老板选择了保留酒店的这种老式风格。整个酒店建筑很漂亮,宴会厅和餐厅都很赞。我特别想知道为什么客房装潢没有突出20世纪30、40年代的那种历史与传统感,而是采用了现代简约的风格:光秃秃的地板,花岗岩的和镀铬的家具。这样的装潢让人觉得冷,没有特点,也不符合酒店的年代风格。房间里摆设了一张特大号床,还有一把椅子,其实,两把椅子更好一点,因为这样我们其中一个就不用站着或者坐在床上。 酒店位置非常好,床很舒适,房间里也很安静。工作人员非常出色。没有什么特别大的失误或特别让人感觉不便的地方。不过我个人感觉还是有些小地方需要改正的。

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图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

“Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you... 更多 

佛罗里达奥兰多
资深点评家
30条点评 30条点评
4分 2013-4-10的点评

酒店大楼是现代装修的杰出之作。这栋大楼是2009年至2011年间重新装修的,花费达到2千2百万。这里曾经以克利夫兰俱乐部而著名,阿尔·卡彭曾在顶楼有一个小阁楼,包括一个私人泳池。建于20世纪20年代,就此而言,克利夫兰俱乐部曾是那个时候美国或者世界最高档得私人俱乐部之一。 因此一定能看到装修的痕迹。这里到处都是手工打磨的木制品,看起来好像大部分都是原创的。工作人员完美至极。婚礼是一个喧闹的活动,但是这里的工作人员却从不会乱了阵脚,而且表现得彬彬有礼,非常专业。房间很棒,没有被设计成酒店式的客房,所以每个房间可以有不同的布局。 那么,这里就是“但是”。这个地方正好处于克利夫兰非富裕区的中心。这家酒店位于榭柯高地和克利夫兰高地以及克利夫兰城区三地的交界处。酒店大楼紧挨着克利夫兰医学中心,所以周围有很多警察和私人保安。但是在这游玩,安全仍然是个大问题。你应该真正到这个地方来看一次。而且要去婚礼上看看,那个场面啊!这个地区除了贫民窟,什么都没有。酒店后面就能免费停车,但是工作人员似乎被训练过,总是向游客强烈推荐代客泊车。大部分工作人员完全不会提免费停车的事。 这栋酒店大楼处于这样一个社区,真是... 更多 

该点评有帮助吗?
图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

Thank you for taking a moment and writing a review about your stay with us at Tudor Arms Hotel by... 更多 

5分 2周前点评
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I was very surprised by the way the staff and hotel were. Ve r y nice fir the price. Was above my expectations, i usually stay at 4 and 5 star hotels. This was my first experience with a Hilton. I will choose this hotel for every stay from now on. Kudos to Raj for all his help.

与 DoubleTree by Hilton 合作收集的点评

俄亥俄Brookfield
点评员
4条点评 4条点评
5分 2周前点评
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The Tudor Arms Hotel was a pleasant surprise combining the features of a beautiful old building with modern room design. Our room was spacious, with oil paintings, a comfortable king size bed, lounge chair, bright lighting, with a modern style. The bathroom was elegant with glass, stone, and a rainforest shower. The hotel provided shuttle service to nearby Cleveland Clinic... 更多 

4分 2周前点评
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Only place where I think hotel could improve is the size of the counter space in bathroom. Had to use toilet lid for easy access to toiletries. There was a problem also with one of the elevators not recognizing first floor. Restaurant was okay, but not my choice of cuisines. Check-in staff was very friendly.

与 DoubleTree by Hilton 合作收集的点评

5分 2周前点评
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Many hotels have superior facilities. Not many have superior staff. The Tudor Arms in Cleveland absolutely has a superior staff. EVERY staff member, from valet services, shuttle driver, bell caps, front desk personnel, to house keepers were friendly and I felt were really interested in making our stay as good as it could be.

与 DoubleTree by Hilton 合作收集的点评

俄亥俄North Jackson
点评家
13条点评 13条点评
5分 2周前点评
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My mom and I had to stay overnight for testing and meetings at the Cleveland Clinic. We've stayed in Double Trees before so when we found this hotel right on campus we never hesitated to book there. We weren't disappointed. First off the location and price were perfect. The building itself was gorgeous. A historic structure that was renovated and... 更多 

5分 3周前点评
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We were guests of the Tudor Arms Hotel because we had an appointment at the Cleveland Clinic close by. The hotel was beautiful, clean and the staff was wonderful. I cannot say enough good about our experience. There was a shuttle available to take us to our appointment.

与 DoubleTree by Hilton 合作收集的点评

图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

Thank you for your very positive comments and for choosing to stay with us. We were delighted to hear that... 更多 

5分 3周前点评
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The staff in this place is like non I've experienced. Everyone I met was friendly and helpful. The place is old, but has a lot of charm and is well kept. Again I can't say enough about the staff. We stayed for three days. They were not only courteous they were all friendly. Very much appreciated. They make it a... 更多 

与 DoubleTree by Hilton 合作收集的点评

图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

Thank you so much for the great review, we greatly appreciate it. I’m happy that you enjoyed your stay and... 更多 

新泽西Chatham
点评员
3条点评 3条点评
5分 3周前点评
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My son goes to college in Cleveland and I will actually miss staying in this hotel after he graduates. Hilton preserved the old-world loveliness of this hotel - the Tudor Ballroom where breakfast is served is stunning - while renovating the guest rooms in a modern, chic way. They are spacious and comfortable. I have found the staff at this... 更多 

与 DoubleTree by Hilton 合作收集的点评

图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

Thank you so much for your review. We are delighted you had an excellent time and that you enjoyed the... 更多 

5分 3周前点评
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My stay at the hotel was more than I had expected. I thought the staff would be impersonal and business like. I found out just the opposite. The staff went out of their way to accommodate our needs at a time when we were in need.

与 DoubleTree by Hilton 合作收集的点评

图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

Thank you so much for your review. I am delighted to learn we exceeded your expectations and thank you for... 更多 

田纳西Rogersville
点评员
5条点评 5条点评
5分 3周前点评
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Step back to the thirties in the resorted lobby of Double Tree's Tudor Arms Hotel in Cleveland, Ohio!! Sick of the cookie cutter inns, lodges, and etc. stay at a real hotel from the thirties, but with all the amentias of the 21st Century can offer. Sit in the lobby and imagine Gary Grant, Monty Wooly, Lauren Bacall, or Bette... 更多 

图多阿姆斯希尔顿双树酒店的Front Office Manager,负责此条点评

Wow, thank you for sharing your thoughts about our History and location on Trip advisor! We couldn't agree with you... 更多 

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