Bed was comfortable, and (apart from a few stray hairs) room was clean. But shower was cold, and staff didn't seem particularly bothered about this. Food was warm, edible and reasonably priced, but underwhelming.
The hotel itself was a little outdated but reasonably comfortable. The staff were excellent and very helpful but the breakfast was somewhat dried out after being kept under heat lamps. We did however have an excellent dinner on their sunny terrace and were well looked after by all.
After my last stay here i vowed never to stay again, however after a mix up i was booked in here, and i am so glad i was.
From checking in to checking out the entire experience was brilliant, check in was lightening quick but still given all the relevant information, meal times, check out, where my room was etc,...
A really pleasant place to stay the staff are wonderfully helpful the rooms are clean and the beds are very comfortable. It is in a very quiet location a little way out of Whitehaven in a leafy suburb. We booked the evening meal and the food was substantial. Spot on!
We stayed at The Chase for 1 night. The staff were lovely & very helpful. The rooms were clean & the bed was comfy. I had a full English breakfast the morning after which amazing. The best I've had in a very long time. Thank you for a very enjoyable stay.
We stayed here for the weekend, found the hotel clean and comfortable, the staff were very helpful and the breakfast excellent. It's within easy walking distance of the town centre, the marina and shops.
I have stayed here before however there have been some improvements.
The public areas have been redecorated. The rooms have had a bit if a refresh although work still appears to be in progress.
The food is good and the beer excellent.
There is a friendly atmosphere and the staff are pleasant.
The most friendly wonderful staff you will find.
The Chase Hotel is in an ideal location to start the C2C and there is a good night life in Whitehaven to see you off.
The rooms are super comfy, the beer is good and the breakfast ample - it's a cracker!!!
We stayed overnight in this hotel, all the staff were extremely friendly, very helpful. Rooms were clean and very comfortable. The breakfast was fantastic, all freshly cooked to order. Good situation close to town centre, ample parking. Would definitely stay here again.
A first-ever trip to Whitehaven, on family business. The Mum In Law required a final tour of her West Cumbria roots and The Boss had arranged a weekend to cover a number of places and attractions in the area.
Neither of them, being female, had taken into account the needs of a beer-drinking, Rugby League-loving designated driver whose needs in...