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Holiday Inn Express Hotel & Suites Matthews East

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在12家马修斯酒店排名第3
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163条来自 TripAdvisor 社区的点评

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1条点评
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There are not enough words for me to full express our WONDERFUL experience with the the Holiday Inn Express & Suites in Matthews. After the most terrible day we arrived in Matthews NC from Italy at 1 o'clock in the morning. We had spent over 28 hours of traveling with delayed and rerouted flights. Our luggage was lost and we... 更多 

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you so much for taking time to give such valuable feedback during your time with us. Our staff takes... 更多 

卡罗莱纳州夏洛特
1条点评
2016-12-7的点评
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I set up my in-laws to stay here over the Thanksgiving holiday. They really enjoyed their stay there. The room was good, but the service they received was great! I spoke with the General Manager, Tonia Begley, and she bent over backwards to make sure my parents were treated like royalty. Do yourself a favor and book a stay here!!

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you so much for taking time to provide such valuable feedback regarding your experience at our hotel. Our staff... 更多 

佛罗里达马德拉海滩
468条点评
2016-11-17的点评
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Nice place but it was booked through Tripadvisor and I was billed twice. Once through booking.com and one through the hotel. Hotel blamed it on booking.com and Booking.com blamed in on the hotel. I better get my unauthorized money back. Plus the elevator was broke. They should have someone there to take your bags up the steps. I did not... 更多 

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you so much for providing valuable feedback during your recent stay. Management will definitely look into this matter and... 更多 

乔治亚肯纳索
8条点评
2016-11-17的点评
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Hotel was fine but.... Alll and all this is a very nice Holiday Inn Express. The beds are very comfortable and the bathrooms are nice with good water pressure and temperature. A plus the toilets flush really good so no fear of the ultra low flow at this location. My frustration and why this establishment received less than 5 circles... 更多 

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you very much for your valuable feedback. I apologize -we did not exceed your expectations during your recent stay... 更多 

意大利的里雅斯特
16条点评
2016-11-16的点评
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Helpful, cheerful front desk staff. Well stocked breakfast with attentive help to replace finished items. Rooms were clean, spacious. Prime location for dining and shopping in Matthews. Easy drive to the Charlotte airport or the Charlotte downtown. East Independence Blvd is highly trafficked so entering/exiting could have been tricky but drivers in the area were courteous.

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you so much for taking the time to provide valuable feedback regarding your recent stay with us. We take... 更多 

1条点评
2016-11-9的点评 通过移动设备发表
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I stayed here for 2 nights on my 18th birthday and I was treated like a princess! The only not so great thing were the other people staying here. That's not the staffs fault. Beautiful hotel. 10/10 the manager was a delight!

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you so much for taking time to give us such valuable feedback! We were pleased you decided to stay... 更多 

6条点评
2016-11-6的点评
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I don't know if this was because it was a Saturday night but I honestly felt like I was in a brothel. We got no sleep at all. The walls and floors are thin - people on each side of us and above us had no respect for anyone but themselves - started at 1 am and didn't stop until... 更多 

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you for giving us valuable feedback on your recent stay with us. I regret that your experience at the... 更多 

14条点评
2016-10-30的点评 通过移动设备发表
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While things started a little rocky with the elevator out of order, but the hotel staff were very understanding of their guests and still gracious. The room accommodations were great! The beds were comfortable, the rooms clean and tidy. The housekeeping staff must be on their game because the hotel was spotless. The front desk staff were very helpful and... 更多 

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Manager,回复了这篇点评

How could we ask for a better review? We all greatly appreciate your understanding while dealing with electrics that were... 更多 

213条点评
2016-10-20的点评
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I switched to this hotel after staying at a different brand throughout the year. I was hoping to encounter fewer issues. The hotel was newer or had been updated. The common areas were very nice. Breakfast was good but would have liked to see some fresh fruit options other than apples and bananas. The rooms are generic but clean. Loved... 更多 

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you for giving us valuable feedback regarding your recent stay! Our staff takes great pride in exceeding guest expectations... 更多 

宾夕法尼亚Mount Union
14条点评
2016-10-15的点评 通过移动设备发表
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The hotel was decorated nicely and up to date. It was very very clean. I was there for a training from Monday October 10th to Friday October 14th. The meeting room was extremely cold most of the time. There were 46 of us. Although we complained after the first day it never got much better. It would get a little... 更多 

ManagerCLT,Holiday Inn Express Hotel & Suites Matthews East 的 Front Office Manager,回复了这篇点评

Thank you for taking time to give valuable feedback. I would like to apologize for the lack of empathy shown... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 含早餐
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
  • 家庭房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 含早餐
  • 会议室
  • 提供上网服务的商务中心
  • 洗衣服务
  • 自助式洗衣服务

Holiday Inn Express Hotel & Suites Matthews East的其它相关信息

地址: 9420 East Independence Blvd., Matthews, NC 28105
地区: 美国 > 卡罗莱纳州 > 马修斯
价格区间: ¥953 (基于标准间的平均价格)
酒店星级:2.5星级 — Holiday Inn Express Hotel & Suites Matthews East 2.5*
房间数: 89
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酒店类型:
第 2 名商务酒店,马修斯
第 3 名家庭式酒店,马修斯
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