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Sheraton Imperial Hotel and Convention Center

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在70家达勒姆酒店排名第31
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292条来自 TripAdvisor 社区的点评

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Sheraton Imperial Hotel and Convention Center新近的点评
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科罗拉多海兰兹兰奇
25条点评
2016-9-13的点评
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This hotel is OK, dated...but people are nice and it is convenient to RTP. The issue I have is that after continued visits and even talking to the management, they really don't care if you are Platinum. I know, this sounds like whining about being entitled and maybe it is. But, every other SPG property takes Platinum serious and ensures... 更多 

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear scootusalHR: Thank you for being a SPG Platinum member and for taking the time to leave a review of... 更多 

1条点评
2016-9-10的点评
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The hotel suffers from poor management and an obnoxious front desk agent. This front desk agent is indignant and extremely unprofessional in handling guests' requests. I had purchased access to the club lounge upon my arrival. The next morning at 6:30 am I went to the club lounge for breakfast but no service was available. I went down 10 floors... 更多 

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear Emanuel H B., Thank you for providing such a detailed review of your stay. I apologize that we missed... 更多 

宾夕法尼亚斯克兰顿
88条点评
2016-8-28的点评 通过移动设备发表
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Very convenient to highway. Ample room for conventions. A decent Starbucks cafe to get your basic morning fix of latte/cappuccino/coffee. If you opt out of fresh linens, you get a 5$ drink voucher (as with every Sheraton I've stayed in). Room was decent size. No complaints at all.

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear Matt N: Thank you for the on-line review of our hotel! We hope your stay was enjoyable. Again, thank... 更多 

哥伦比亚特区华盛顿特区
25条点评
2016-8-26的点评
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I've stayed here twice. The rooms are large, parking is free and easy. The front desk was helpful. It needs some updating and the beds aren't the most comfortable. Rooms have refrigerators and coffee makers. The amenities are sort of lacking. The restaurant could really drag this down as its a 1-star place. Expensive and awful. It's like something from... 更多 

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear Bryan C: We appreciate you taking the time to post your comments. I have shared your comments with the... 更多 

卡罗莱纳州达勒姆
28条点评
2016-8-20的点评
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I've done several reviews on many hotel, but it is a true honor to write one on this particular hotel. I have stayed here on several occasions over the years. I was a member of the Key Club and we have several board meetings and conventions here even still today. This hotel is truly flawless. From the rooms to the... 更多 

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear Aaron: We thank you for choosing the Sheraton Imperial Hotel as your hotel of choice and for your fantastic... 更多 

英国伦敦
39条点评
2016-8-19的点评
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Stayed here a few nights while on a business trip. The hotel well located, breakfast was good, but the leisure center was in a different building adjacent to the hotel. Not a big deal, a min walk outside, would have been good to be fully integrated with the hotel. the rooms were spacious and the bed was comfortable. Would I... 更多 

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear DanielM1: Thank you so much for taking the time to provide us with feedback regarding your recent stay at... 更多 

8条点评
2016-8-4的点评
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Planned this trip as a small getaway after losing my mother on July 6, 2016. This was my second time at this location and I must admit, it didn't miss a beat as the first time. Consistency is key with any guest. Elijah at check in was very polite and efficient, one could tell it just wasn't a routine check-in... 更多 

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear James L: I apologize for the delay in acknowledging your on-line review. Thank you for taking the time to... 更多 

53条点评
2016-8-1的点评 通过移动设备发表
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Stayed overnight for a business meeting. Rooms were spacious, clean and the bed was comfortable. Lots of meeting space but also a lot of places to sit with a small group and talk. No complaints from the food and bar. Overall no issues and would recommend staying if in the area.

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear Chris P: Thank you for your Four Star rating and recommendation. Here at the Sheraton Imperial Hotel, we strive... 更多 

9条点评
2016-7-31的点评
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Stayed here several time during a business project in RDU triangle area. After staying for a month, the staff start recognizing you and hence would be quite friendly. Although for a short stay, I dont think, staff would come out as very friendly. The check-in process for some reason always takes more time than I would like to wait for.... 更多 

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear IndieBusiness: Thank you for taking the time to post your review of your recent visit. We appreciate your detailed... 更多 

弗吉尼亚沃伦顿
60条点评
2016-7-23的点评 通过移动设备发表
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Nice staff. Nice,spacious rooms. Pretty much Everything you need for a business hotel. Outdoor pool, too. I personally wouldn't recommend the hotel for families visiting the Raleigh Durham area as there isn't much around the area for kids. There is an airport shuttle and the van drivers will take you to restaurants and a small shopping center. ( I'm sure... 更多 

SIHCC,Sheraton Imperial Hotel and Convention Center 的 Customer Service Manager,回复了这篇点评

Dear Reese3: Thank you for your candid feedback regarding our Hotel and your recent stay. We are delighted to hear... 更多 

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  • 免费高速WiFi
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  • 提供上网服务的商务中心
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Sheraton Imperial Hotel and Convention Center的其它相关信息

地址: 4700 Emperor Blvd, Durham, NC 27703
地区: 美国 > 卡罗莱纳州 > 达勒姆
价格区间: ¥1,387 (基于标准间的平均价格)
酒店星级:3.5星级 — Sheraton Imperial Hotel and Convention Center 3.5*
房间数: 331
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第 22 名商务酒店,达勒姆
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