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BEST WESTERN PLUS Charlotte/Matthews Hotel

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在176家夏洛特酒店排名第87
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252条来自 TripAdvisor 社区的点评

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BEST WESTERN PLUS Charlotte/Matthews Hotel新近的点评
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卡罗莱纳州威尔明顿
8条点评
2016-10-6的点评 通过移动设备发表
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Not advised they were under some much needed renovations. Not sure the renovations will help unless the hotel goes under new ownership. A dump of a place, dark, dreary. Holes in towels, outlets for phones didn't work, no soundproofing whatsoever. Service staff lacked service, literally, the hotel attendant would leave a note that she would be back shortly so the... 更多 

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Vicki, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire... 更多 

57条点评
2016-9-22的点评
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the hotel looked like it had been updated some but the exterior needed some repair and the bathroom in our room looked like it was from the 70s. overall though good location and was a good fit for what we had planned for the weekend which was downtown.

与 Best Western 合作收集的点评

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Valued Guest, Thank-you for taking the time out of your busy schedule to share with us your experience at... 更多 

德克萨斯州圣安东尼奥市
5条点评
2016-9-20的点评
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This hotel is a wonderful place to stay. The rooms are large with all the amenities necessary. The staff is great and the breakfast is plentiful. There is a variety of items and fruit. The area had a massive amount of food places and businesses. My only complaint is that no matter what time we came in at night there... 更多 

与 Best Western 合作收集的点评

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Beverly, Thank you for staying with us. We try to make every guest experience the best that it can... 更多 

弗吉尼亚Bedford
4条点评
2016-9-16的点评
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This property is very nice with cold air conditioned rooms with generous space and nice big tv and fast internet and hotel is located within walking distance of a good variety of businesses including restaurants. There was a hot breakfast with a good variety. In addition, the hotel staff was excellent from the making of the reservation to the check-in... 更多 

与 Best Western 合作收集的点评

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Thank-you for taking the time out of your busy schedule to share with us your experience at our Hotel, Best... 更多 

犹他州Ivins
14条点评
2016-9-13的点评
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Everything was fine, except our room smelled musty/moldy. My husband actually went to WalMart and bought air freshener as the smell was hampering my sleep. We thought it would abate and did not make a fuss - got in late and only there for 2 nights- but the next day was just as bad. When we went to Cary (stayed... 更多 

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Valued Guest, We apologize for not meeting your expectations. We try to make every guest experience the best that... 更多 

1条点评
2016-9-12的点评
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- first room we entered had a horrible smoke smell - we were changed to a different room 213 which wasn't tagged from the outside. The room wasn't vacuumed but it was fine for the night. The next day we returned to the room after it's been cleaned and found it not vacuumed. - The fridge inside the room was... 更多 

与 Best Western 合作收集的点评

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Mina B., On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your... 更多 

旅行者正在热评这些夏洛特的酒店

1条点评
2016-9-4的点评 通过移动设备发表
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Stayed here during vacation. The entire staff was amazing! The rooms were very clean. I really enjoyed the hot breakfast my check-in was really smooth I would definitely stay here again! Overall I love my stay ...it definitely stands up to the PLUS

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Francisco, Thank-you for taking the time out of your busy schedule to share with us your experience at our... 更多 

1条点评
2016-9-2的点评
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My stay at the BW Plus was awsome.The staff were friendly and courteous.Rebecca works the front desk was very helpful and polite. I definitely recommend this Hotel if youe in the Charlotte area.Also the House Keepers are very nice.

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Damien, Thank you so much for your wonderful review! Your business is very important to us. Here at the... 更多 

1条点评
2016-8-30的点评
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Besides being rented a room that had evidence of a water leak and strong smell of mold/mildew, the sleep was great. The room was clean and the stay very courteous. I would stay there again providing repairs are made to satifaction.

与 Best Western 合作收集的点评

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Renee, Thank you for staying with us and for your review. We appreciate very much that you chose us... 更多 

卡罗莱纳州威尔明顿
2条点评
2016-8-25的点评
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The staff at the Hotel were very helpful. I stayed for three nights and everybody was super friendly. Room was clean and Chiles next door. I would recommend this Hotel to friends and Family! The Breakfast had great variety! I had no issues while I was there. Keep up the great work!

Chianti D,BEST WESTERN PLUS Charlotte/Matthews Hotel 的 Guest Relations Manager,回复了这篇点评

Dear Valued Guest, Thank you so much for taking time out of your busy day to leave a such a... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 含早餐
  • 有健身房的健身中心
关于此酒店
  • 残障通道
活动设施
  • 有健身房的健身中心
客房类型
  • 无烟房
  • 家庭房
客房内设施
  • 微波炉
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 提供上网服务的商务中心
  • 免费停车
  • 含早餐
  • 干洗服务
  • 会议室
  • 宴会厅
  • 自助式洗衣服务
  • 会议设施

BEST WESTERN PLUS Charlotte/Matthews Hotel的其它相关信息

地址: 2501 Sardis Rd N, Charlotte, NC 28227-7724 (原名Quality Inn Crown Point)
地区: 美国 > 卡罗莱纳州 > 夏洛特 > East Forest
价格区间: ¥786 (基于标准间的平均价格)
酒店星级:2.5星级 — BEST WESTERN PLUS Charlotte/Matthews Hotel 2.5*
房间数: 93
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