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The Genesee Grande Hotel

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在31家锡拉丘兹酒店排名第15
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406条来自 TripAdvisor 社区的点评

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88条点评
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This is a great hotel located just a few blocks from campus and on a nice day very walkable. Parking is ample and service is excellent. Some rooms are more updated and spacious so aim for an upgrade. Restaurant is very good and there is a nice coffee/breakfast bar off the lobby. Will definitely repeat.

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

nfenne, Love the review, thank you so much. We can't wait to have you back again, if you haven't signed... 更多 

356条点评
2017-1-13的点评
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My experience with the hotel, while brief, was very good. The room was in the building across the street - unfortunately, I was given a 2nd floor room without view (which in my system takes off at least a star). The room was spacious, i liked the feel of the furniture which took me back to the days of the... 更多 

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

cockatoo, We would like to thank you for the fantastic review, Although you discounted a star from the review based... 更多 

纽约州水牛城
1条点评
2017-1-9的点评
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I was searching for a hotel in the downtown Syracuse area because my business will bring me there often in the future. I booked the room via HotelsOne.com which supposedly offered a price guarantee if I could find a lower price for this hotel. I found a much lower listed price the day after I booked..... they refused to adjust... 更多 

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

BfloJack, We apologize for your experience booking with us through a 3rd party, had you booked directly with us you... 更多 

2条点评
2016-12-11的点评 通过移动设备发表
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Came into town for a wedding at the hotel and while I'm pleased for the newlyweds, the room I was given seems like a room the Best Western may offer. Wallpaper is starting to peel, the bath tub is probably from 1972 and the room itself is a little small. While I appreciate the history of the building, $150/night for... 更多 

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

Jason, So sorry you left with a bad impression of us, we wish we heard about these issues when you... 更多 

1条点评
2016-12-10的点评
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We had high expectations of this supposed 4 star hotel. The lobby was inviting and plush and the check in was smooth. Our room was in the "other" building. The heater shot out a burst of cold air before warming and rattled all the time it was on. Room was spacious with somewhat dated furniture. The hair dryer didn't work.... 更多 

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

Cahill m, We are very sorry to hear about your experience with us being awoken by the random fire alarm... 更多 

1条点评
2016-11-16的点评 通过移动设备发表
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I have been here for several medicine conferences now and they always feed us well and have flawless AV so we can focus on the material without distraction. The staff is very attentive. I went up for desert and my lunch plate was gone when I got back. Always plenty of water and comfortable space.

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

Rusty, Its so nice to hear from our guests that attend in-house conferences, we are so glad to have you... 更多 

36条点评
2016-11-13的点评
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The hotel has a lavish lobby, but the hotel itrself is something else. My room (in the older of the two buildings) was certainly spacious, with a separate section with a work table and lots of floor space. But it was dingy and dilapidated otherwise. Not dirty exactly — the housekeeping seems fine — but full of nicked and rickety... 更多 

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

Akademik2, So sorry to hear about your experience while staying as our guest. I would very much like to chat... 更多 

13条点评
2016-10-31的点评 通过移动设备发表
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Nice hotel, beautiful lobby/check in area and a very good exercise room! My one complaint was the furnace/heater in my room. It was very loud every time it cycled on. I was awoke from my sleep several times due to the series of heavy clunks and the loud vibration sound of the heat. I did mention it to the desk... 更多 

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

Thank You Paul for bringing this issue to our attention, we would like to offer you our apologies for this... 更多 

73条点评
2016-10-31的点评
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Stayed here for Parents Weekend. This is the sister hotel of the Hotel Skyler. However, the two hotels are so different its hard to believe there owned and/or managed by the same company. While the Hotel Skyler has a modern ambiance, this hotel is much older and its rooms are starting to show its age. Unlike Hotel Skyler, this is... 更多 

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

IdanaLongIsland_NY, Very sorry Genesee Grande didn't live up to your expectations compared to Hotel Skyler. We will take your comments... 更多 

纽约州奥尔巴尼
1条点评
2016-10-26的点评
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I had stayed here for a business trip lasting one week. The hotel looks great, and seems classy. The 1060 restaurant is nice, staff are friendly and the food is delicious. However, almost every item on the menu is $20 or more for a single entree. There are multiple restaurants within walking distance with similar quality for far less money.... 更多 

WoodbineManager,The Genesee Grande Hotel 的 Front Office Manager,回复了这篇点评

dbx389, As we are happy you were pleased with our service at the hotel & restaurant we are also sad... 更多 

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特色
  • 免费高速WiFi
  • 免费停车
  • 客房送餐服务
  • 餐厅
  • 酒吧/大堂
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  • 餐厅
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  • 无烟房
  • 家庭房
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  • 客房送餐服务
  • 会议室
  • 提供上网服务的商务中心
  • 宴会厅
  • 会议设施
  • 接驳车服务
  • 机场接送
  • 干洗服务
  • 洗衣服务
  • 门房服务

The Genesee Grande Hotel的其它相关信息

地址: 1060 E Genesee St, Syracuse, NY 13210-1809
地区: 美国 > 纽约州 > 手指湖 > 锡拉丘兹
价格区间: ¥1,291 (基于标准间的平均价格)
酒店星级:3.5星级 — The Genesee Grande Hotel 3.5*
房间数: 159
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第 7 名商务酒店,锡拉丘兹
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