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Hilton Westchester

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在2家Rye Brook酒店排名第2
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467条来自 TripAdvisor 社区的点评

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Hilton Westchester新近的点评
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32条点评
2015-9-7的点评
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The rooms at this hotel are just ok, a bit bland and needs to be updated. The property design is poor, long walks everywhere. I stay here on business, if I had a choice I would never stay here. The restaurant in the lobby is way overpriced, $ 9.00 for 1 slider!. If you have a choice, this should not... 更多 

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Our property does offer multiple locations to benefit each guest a little differently. A room off the lobby area is... 更多 

加利福尼亚洛杉矶
5条点评
2015-9-3的点评
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We were so sorry to have booked here. You would think that Hilton would renovate or at least repair the rooms. It's a shame because it's a beautiful property and a great location. We were really looking forward to staying here because it's close to my parents. Rather than extend our stay we cut it short and stayed on my... 更多 

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Thank you for sharing your concerns and we apologize for the condition you found your room. We have taken steps... 更多 

旅行者正在热评这些Rye Brook的酒店

9条点评
2015-8-30的点评
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We stayed at the Hilton for our son's wedding. We were there for 4 nights and although I do think the hotel needs some updating it was still really lovely and we had an amazing weekend. The hotel staff accommodated us in so many ways! My son had his fantasy football draft in the common area in the lobby of... 更多 

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Congratulations on your son's wedding. We are always glad to help create wonderful memories. Our team prides themselves on going... 更多 

7条点评
2015-8-29的点评
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I would like to commend the guests services at this Hilton...the front desk representatives were very friendly and helpful. We needed directions and Calvin,the front desk person, went the extra mile in being sure that we knew how to get to our destination. He actually printed out the detailed directions from Google Maps and went over them with us.

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Thank you for recognizing the efforts of our wonderful team members and the experiences you had with Calvin during your... 更多 

1条点评
2015-8-28的点评 通过移动设备发表
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Checked in with the Wife about 9 pm. Had to fix the toilet myself. Went for a cup of coffee and was told it was 4 dollars. I went to the front desk and told the clerk I was A Hilton Honors club member and usually got free coffee. He said being a Hilton Honors club member didn't matter. I... 更多 

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Thank you for your feedback. We apologize for the way in which we handled your questions and that will be... 更多 

纽约州Findley Lake
5条点评
2015-8-27的点评
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Although this beautiful hotel was in a wonderful wood like setting, nothing seemed to be operating properly We paid for a king patio room . The outdoor screen didn't work and there were strange holes and nails above the draperies. There was no coffee or creamers on any day and we asked for that everyday. The mattress sheet had enormous... 更多 

与 Hilton Hotels & Resorts 合作收集的点评

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Thank you for sharing your comments. We will work with our new housekeepers to ensure they are following up to... 更多 

15条点评
2015-8-24的点评
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I was hesitant to stay at this Hilton based on the reviews from other people. I must say we were presently surprised. The rooms were very large, beds were comfortable. We stayed at one of the wings, and i am not sure if that was why our room looked freshly redone. I did hear from other people the rooms in... 更多 

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Look forward to welcoming you back soon. We too are proud of our beautiful grounds and do over several various... 更多 

3条点评
2015-8-22的点评
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The beauty of the grounds at the Westchester Hilton compliment the excellent service and quality of the stay experience. The staff are professional and friendly. The breakfast food is excellent. Highly recommended.

与 Hilton Hotels & Resorts 合作收集的点评

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Offering an oasis and excellent service is our daily mission. We are glad to hear that you enjoyed your visit... 更多 

缅因州Lisbon Falls
14条点评
2015-8-20的点评
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The front desk staff was dismissive and unattentive. They continued their personal conversations with coworkers while checking people in and out. It took 3 phone calls and a visit to the front desk, after 4 hours to have our toilet fixed. We arrived back in our room to find the toilet not working. It was working when we left in... 更多 

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Clearly we fell short on several fronts and I would like to get more information so we can better address... 更多 

2条点评
2015-8-19的点评
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Stayed during a wedding weekend. Everything was great-room was wonderful, staff was helpful, friendly and professional. Pet friendly hotel, but you wouldn't know it. Nice grounds-good for walking. great pool and fitness center.

与 Hilton Hotels & Resorts 合作收集的点评

Kai F,Hilton Westchester 的 General Manager,回复了这篇点评

Glad you chose our location to stay for such a special and memorable occasion. We are excited that you were... 更多 

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设施

特色
  • 游泳池
  • 餐厅
  • 免费停车
  • 有健身房的健身中心
  • 客房送餐服务
  • 酒吧/大堂
关于此酒店
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
客房类型
  • 无烟房
  • 套房
网络
  • 付费Wifi
  • 付费网络
服务
  • 免费停车
  • 提供上网服务的商务中心
  • 客房送餐服务
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 精通多国语言服务员
  • 会议设施
  • 干洗服务
  • 门房服务

Hilton Westchester的其它相关信息

地址: 699 Westchester Ave, Rye Brook, NY 10573-2821
地区: 美国 > 纽约州 > 韦斯特切斯特县 > Rye Brook
价格区间: ¥1,198 (基于标准间的平均价格)
酒店星级:3.5星级 — Hilton Westchester 3.5*
房间数: 436
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