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Doubletree by Hilton Hotel Rochester

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在16家Henrietta酒店排名第5
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688条来自 TripAdvisor 社区的点评

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加拿大汉密尔顿
58条点评
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Newly renovated! Well done. Often a renovated hotel has a bad feel. The they Did this one well. Front desk area, still not completed but I am fussy, and was very impressed! Windows in our room were a touch dirty, Or foggy. Not sure if they could be replaced or cleaned. Room 603. But we all had a wonderful time.... 更多 

加拿大Almonte
19条点评
1周前点评
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If you are travelling with a group of rowdy hockey players who like to run in the halls and throw around balls while their parents stack up cases of empties and whine about the game's bad calls, then this hotel is perfect. They do more than 20 tournaments a year, so if you are looking for a place to relax... 更多 

Robert T,Doubletree by Hilton Hotel Rochester 的 General Manager,回复了这篇点评

EaseCoaster, Thanks you for your review of our home away from home. Rochester is a very big youth sports tournament... 更多 

加拿大渥太华
1条点评
1周前点评
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Close to amenities, shopping, coffee food, gas, liquor store. Small beds, nice pool and exercise area. It was loud. Housekeeping came to our room at 8am. That was quite early in my opinion. The rooms were not very clean and we had ants in our bathroom.

与 DoubleTree by Hilton 合作收集的点评

Robert T,Doubletree by Hilton Hotel Rochester 的 General Manager,回复了这篇点评

Sandiw862, Thank you for your response, I am sorry to hear about the issue you had during your stay. Can... 更多 

37条点评
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For the purpose of hockey tournaments this is a great place for teams. Anyone else I would make sure there is not a tournament planned for your stay if you like quiet. Check in was easy, rooms were clean. Pool area was clean and lots of room for parents to gather and still keep an eye on the kids. Staff... 更多 

Robert T,Doubletree by Hilton Hotel Rochester 的 General Manager,回复了这篇点评

Chelsea L, Thank you for your kind words about our hotel and my staff, too bad you did not have... 更多 

1条点评
2周前点评
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They told use we couldn't use our poutns for anything. Check in was smooth, but we were over charge red when leaving. The staff was friendly but the Hispanic woman at the desk had a hard time understanding us

与 DoubleTree by Hilton 合作收集的点评

Sam C,Doubletree by Hilton Hotel Rochester 的 Front Office Manager,回复了这篇点评

Dear tre135, Thank you for taking the time to offer us your thoughts on your stay with us. Feedback from... 更多 

加拿大渥太华
27条点评
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The hotel is under renovation, but that's no big deal. We're in town for a hockey tournament and we couldn't be at a better hotel for this purpose. The hotel had a 10pm curfew is in place and needs to be with this many kids! There is place for the kids to play mini stick hockey together, great pool with... 更多 

Robert T,Doubletree by Hilton Hotel Rochester 的 General Manager,回复了这篇点评

MJ K, Thank you for your review of our hotel, we do try to accommodate our young adults while they... 更多 

10条点评
2周前点评
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The hotel is in the middle of a remodel. Not a big deal. Our room was nicely done. Pet peeve - pink mold in showers. Our bathroom had an electrical socket that was coming away from the wall in the bathroom and there was pink mold on the caulk in the shower. A little bit of Tilex goes a long... 更多 

Miri L,Doubletree by Hilton Hotel Rochester 的 on behalf of the staff,回复了这篇点评

Dear Christine T We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of... 更多 

加拿大汉密尔顿
7条点评
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I travel a lot and stay at hotels fairly often. In the last week I've been to 4 hotels (Double Tree twice). Tonight visit was an unplanned one due to weather. After a long weekend of driving and sightseeing and a lot of things not going as planned, we ended up at the Double Tree in Rochester NY. I called... 更多 

Robert T,Doubletree by Hilton Hotel Rochester 的 General Manager,回复了这篇点评

Meeschell, We are so glad that you are with us during the uncertain weather that sneaked up on us. I... 更多 

46条点评
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Nice place to call home when away from home. The staff is very friendly and hospitable. Always given a smile and or asked how is everything and hope you enjoy your stay. I arrived on a later flight and checked in right after. When passing the restaurant, it was mentioned/offered we could get a meal for you and take it... 更多 

Robert T,Doubletree by Hilton Hotel Rochester 的 General Manager,回复了这篇点评

Mark J, Thanks Mark for those kind work about our team, the great thing about our team are they truly... 更多 

2条点评
4周前点评
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The fan in our bathroom did not work/exist. The towels, coffee pods, coffee cups, glasses and bathroom samples were not replenished/cleaned. One day our room was not cleaned at all because we did not leave the room early enough..

与 DoubleTree by Hilton 合作收集的点评

Robert T,Doubletree by Hilton Hotel Rochester 的 General Manager,回复了这篇点评

Nancy M. Thank you for your latest review. I am so sorry you experienced some difficulties during your stay. I... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 餐厅
  • 免费停车
  • 有健身房的健身中心
  • 客房送餐服务
  • 酒吧/大堂
关于此酒店
  • 禁烟酒店
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活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
客房类型
  • 无烟房
  • 套房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
  • 公用Wifi
  • 付费Wifi
服务
  • 免费停车
  • 客房送餐服务
  • 提供上网服务的商务中心
  • 接驳车服务
  • 会议室
  • 宴会厅
  • 机场接送
  • 干洗服务
  • 会议设施

Doubletree by Hilton Hotel Rochester的其它相关信息

地址: 1111 Jefferson Rd, Henrietta, NY 14623
地区: 美国 > 纽约州 > 手指湖 > Henrietta
价格区间: ¥1,081 (基于标准间的平均价格)
酒店星级:3.5星级 — Doubletree by Hilton Hotel Rochester 3.5*
房间数: 248
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酒店类型:
第 4 名商务酒店,Henrietta
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