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The Westin Mount Laurel

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在27家芒特劳雷尔酒店排名第15
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The Westin Mount Laurel
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327条来自 TripAdvisor 社区的点评

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The Westin Mount Laurel新近的点评
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新泽西切里希尔
26条点评
2016-7-17的点评
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Dirty, old, tired. It is clear that this hotel has been neglected for years. The carpet in my room was stained, the dust ruffle was stained, the mirror in the room was cracked, the drawer pulls were off the furniture. The room wasn't well cleaned. A hanger broke the first day when I was unpacking and a little plastic ring... 更多 

管理层回复:

Effy, Thank you for sharing our thoughts with us regarding your experience. Since you are from right down the street... 更多 

22条点评
2016-7-15的点评 通过移动设备发表
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We love Starwood hotels, and I have an Spg account. When the westin in Wilmington, DE opened we stayed there for our anniversary and absolutely loved it! I really wanted to stay at the Aloft across from this westing in mount Laurel, but it was expensive so We unfortunately ended up at the Westin. I am sorry but front staff... 更多 

管理层回复:

Hello Ruth, Thank you for providing feedback regarding your recent visit with us. We take your input very seriously and... 更多 

宾夕法尼亚Breinigsville
30条点评
2016-7-14的点评
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Thoroughly enjoyed staying at this hotel. The room was very clean and nicely furnished. Very comfortable bed and awesome chaise lounge. The staff was helpful and friendly. The restaurant staff was wonderful and understanding with my food challenges and made my meal as requested. I noticed that the location has some large spaces for parties, weddings, meetings and the like.... 更多 

管理层回复:

Hello, Thank you very much for the kind words regarding your visit with us. On behalf of the entire team,... 更多 

2条点评
2016-7-11的点评 通过移动设备发表
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We were on the road for 3 weeks and decided to treat ourselves to a "better" hotel the last night. I have stayed at Westin's many times for both business and pleasure. The entire experience from check in to check out was horrible! This was the slowest check in process during the 3 week trip. There were two clerks and... 更多 

管理层回复:

Thank you for sharing your experience with us. We apologize that check-in for you took longer than hoped for, and... 更多 

新泽西蛋港镇
1条点评
2016-7-6的点评
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My stay at the westin mount laurel was excellent! I booked a room block with my sales coordinator Brittany Hordejenko who was super pleasant and easy to work with. She answered all my questions immediately. She ensured I got additional things in the rooms which I needed like stools for hair and makeup. She even coordinated with my mother in... 更多 

管理层回复:

Hello! Thank you very much for choosing us for your stay, and also for the very kind sentiments regarding your... 更多 

30条点评
2016-7-5的点评
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stayed for a family weekend and was very impressed by the high level of service and attention to detail portrayed by all the staff members. i met the general manager john lowe while doing his daily room inspections and was delighted with his passion for guest and associate satisfaction. the rooms were well appointed, clean and well maintained. breakfast and... 更多 

管理层回复:

Hi Alissa, Thanks for the very kind words. I'm happy to have met you and your family and that you... 更多 

4条点评
2016-6-30的点评 通过移动设备发表
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I just returned from a wonderful stay at the Westin. The rooms were modern, big and clean. Wendy was my event planner and she was excellent. Al was the nighttime event manager and he and his staff were also excellent. The food was superb. Their attention exquisite. My whole family kept saying what a wonderful night it was. My sister... 更多 

管理层回复:

Hello, Wow! Thank you for the great review and singling out two of our All Stars, Wendy and Al. I... 更多 

27条点评
2016-6-28的点评
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We needed a quick overnight while traveling. Every other hotel for 3 exits were booked. The staff was very friendly but for the price and Westin name the room was very run down. Although the room & bathroom were clean there were scuffs & stains on the walls, the carpet needed replacing in the room and common areas. There was... 更多 

管理层回复:

Hello Alan, Thank you for staying with us, pointing our the frienliness of the staff, mentionig the cleanliness and for... 更多 

1条点评
2016-6-16的点评
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We received awesome service from the staff at the Westin. We blocked off rooms there for my wedding and the whole staff was very accommodating, especially Cory at the front desk and the sales manager, Brittany. Our room was cleaned in between us getting ready and coming back for our wedding night. They even allowed me to leave my dress... 更多 

Patrick M,The Westin Mount Laurel 的 Front Office Manager,回复了这篇点评

Nina, Congratulations! Thank you for letting us help you celebrate your special day. We appreciate your feedback, especially for recognizing... 更多 

新泽西Byram
22条点评
2016-6-15的点评
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I recently stayed at this property for a work meeting. The hotel looked nice and the staff were courteous and welcoming. However, I found my room to be quite dirty, especially the bathroom which had no working vent fan and was filled with mildew. Also, the front door and the gym were both closed for maintenance.

Patrick M,The Westin Mount Laurel 的 Front Office Manager,回复了这篇点评

Khfl29, We appreciate your review of the hotel. It is so nice to see the staff made you feel welcome.... 更多 

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设施

特色
  • 游泳池
  • 客房送餐服务
  • 免费停车
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 免费高速WiFi
关于此酒店
  • 残障通道
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 套房
  • 无烟房
  • 家庭房
网络
  • 公用Wifi
  • 免费高速WiFi
  • 付费Wifi
  • 免费网络
  • 付费网络
服务
  • 客房送餐服务
  • 免费停车
  • 提供上网服务的商务中心
  • 干洗服务
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 会议设施
  • 门房服务
  • 精通多国语言服务员

The Westin Mount Laurel的其它相关信息

地址: 555 Fellowship Rd., Mount Laurel, NJ 08054
地区: 美国 > 新泽西 > 芒特劳雷尔
价格区间: ¥1,002 (基于标准间的平均价格)
酒店星级:3.5星级 — The Westin Mount Laurel 3.5*
房间数: 173
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