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The Westin Mount Laurel

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在27家芒特劳雷尔酒店排名第15
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327条来自 TripAdvisor 社区的点评

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14条点评
1周前点评
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The hotel is undergoing renovations. While it was difficult to figure out what door to use to enter the hotel (they apologized profusely for that), the staff was terrific, elevators fast, rooms very nice. The restaurant is in a temporary location while renovations are going on, but the staff didn't miss a beat. Shout out to Chloe who checked on... 更多 

32条点评
2周前点评
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My trips here have been awful due to the renovations. The first stay, the room was barely clean and the noise was ridiculous for a Saturday afternoon. I was never sure if my room had already been renovated as it seemed a bit dated and the bathroom was definitely not. I was downgraded a room and was never actually told... 更多 

Kaylin D,The Westin Mount Laurel 的 Manager,回复了这篇点评

Dear ASL1975, Thank you for taking the time to share your recent experience at the Westin Mount Laurel. I am... 更多 

1条点评
2周前点评
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We were in the area to visit family and also take a day trip to a nearby indoor water park. Unfortunately I lost my wallet a few days prior to our trip. The original hotel we booked could not accommodate us due to the fact I would not be able to provide a credit card at check-in. Frantic, I called... 更多 

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Kaylin D,The Westin Mount Laurel 的 Manager,回复了这篇点评

mrsdelaney2017- Thank you so much for your kind review! We are so glad that you and your family enjoyed your... 更多 

康涅狄格Thomaston
3条点评
4周前点评
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Even though they are in the middle of renovating, our rooms (we had two) were lovely and very comfortable and clean. The Staff was very kind - including the front desk (Amanda and Francis), and the bartender at the Bellagio (which is in temporary quarters because of the reno). A very good visit!

Kaylin D,The Westin Mount Laurel 的 Manager,回复了这篇点评

dpratt11, Thank you so much for your kind review! We are so happy that you enjoyed your stay with us... 更多 

5条点评
4周前点评
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The hotel is undergoing a major renovation (not sure exactly what but it was in an upheaval)! It wasn't clear where the entrance was and I ended up schlepping my bags around the patking lot trying to figure out how to get in. The interior of the hotel was a wreck - it probably should have been closed down for... 更多 

与该酒店合作收集的点评

Kaylin D,The Westin Mount Laurel 的 Manager,回复了这篇点评

Mark B R, Thank you for your review. I am very sorry our current appearance was not what you had... 更多 

宾夕法尼亚伊斯顿
82条点评
2017-1-15的点评 通过移动设备发表
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As of January 13th 2016 the hotel is undergoing vast renovations. Very 1st morning we are there the fire alaram goes off. No one tells us why. The elevators are then down and I was late for my first day at a new job. The restaurant was in a conference room due to reno and the evening dinner servers (all... 更多 

Kaylin D,The Westin Mount Laurel 的 Manager,回复了这篇点评

Thank you for your review. We strive to deliver excellent service to our guests and we apologize that we failed... 更多 

23条点评
2017-1-6的点评
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Yes....... it was clear that they were going through a renovation. With that information, I booked 3 rooms, guaranteed, king beds, on the renovated floor. No kings for 2 of the rooms. The rooms were renovated, with paint only, I BELIEVE......... Showers were WAY too small, had low flow rain shower heads, leaked all over the bathroom floors. Beds were... 更多 

管理层回复:

Hello 366sammya, It would be very helpful if you contacted me at the hotel to discuss this more in-depth. There... 更多 

3条点评
2017-1-5的点评
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Hotel is going through a renovation. Staff went out of their way to take care of us. Hotel is ideally located. Accommodations were OK, and I am sure once renovation is complete, it will be incredible. Overall, I would highly recommend this hotel.

管理层回复:

Aosmani, Thank you for the great review! I appreciate your mention of the staff going out of their way to... 更多 

俄亥俄肯特
18条点评
2016-12-27的点评
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My husband and I stayed here for three nights over Christmas while visiting family in New Jersey. This was my first time in a long time branching out from Marriott hotels, since I transferred my status/linked my Marriott account to SPG. Overall we had a positive stay. The hotel is in a busy area in NJ but was quiet and... 更多 

管理层回复:

Dear Mr & Mrs H, Thank you for the excellent review and kind words regarding your experience with us. I... 更多 

1条点评
2016-12-22的点评
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The accommodations were wonderful and the customer service was great! We met Chloe and she epitomized excellent customer service. Can't wait to come back to this great facility!! The facility has a gym and if you forgot your work out clothes, you can borrow some from the front desk. I got new gear by New Balance. The breakfast was also... 更多 

管理层回复:

Caridad, Thank you for the excellent review and your kind words regarding Chloe. We here at Team Westin are proud... 更多 

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设施

特色
  • 游泳池
  • 客房送餐服务
  • 免费停车
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 免费高速WiFi
关于此酒店
  • 残障通道
  • 禁烟酒店
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 套房
  • 无烟房
  • 家庭房
网络
  • 公用Wifi
  • 免费高速WiFi
  • 付费Wifi
  • 免费网络
  • 付费网络
服务
  • 客房送餐服务
  • 免费停车
  • 提供上网服务的商务中心
  • 干洗服务
  • 会议室
  • 洗衣服务
  • 宴会厅
  • 会议设施
  • 门房服务
  • 精通多国语言服务员

The Westin Mount Laurel的其它相关信息

地址: 555 Fellowship Rd., Mount Laurel, NJ 08054
地区: 美国 > 新泽西 > 芒特劳雷尔
价格区间: ¥1,004 (基于标准间的平均价格)
酒店星级:3.5星级 — The Westin Mount Laurel 3.5*
房间数: 173
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