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Fairfield Inn & Suites Helena

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在22家赫勒拿酒店排名第12
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154条来自 TripAdvisor 社区的点评

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科罗拉多博尔德
29条点评
3分 1周前点评 通过移动设备发表
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While I would not chose this property for longer, we stayed overnight at a hefty price. At first I was largely disappointed because of the dark colors and elevator noise. Almost left. But later realized our small "suite" ( actually not a suite!) gave us a good night's sleep. Comfy bed with good mattress and soft sheets, newish shower that... 更多 

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear 33324 Traveller, We recently underwent a full top to bottom renovation that truly brightened up our property. The carpet... 更多 

125条点评
4分 3周前点评
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The staff at this hotel are always so nice. We were only in our room to sleep & it would have been great except for an annoying HVAC issue. We literally thought a helicopter was landing in the parking lot every time it cycled on. I did report this and hope no one else has this issue because it was... 更多 

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear Traveler, I am so sorry to hear of your issues with the cooling unit in your room. We strive... 更多 

54条点评
4分 4周前点评
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Fairfield Inns are consistently clean and comfortable. This one was no exception. Everything was in good working order and the staff was friendly. Two minor inconveniences kept me from providing a perfect rating. Their Saturday breakfast starts later than on weekdays. We needed to leave 1/2 hour prior to the breakfast start time and they were not able to provide... 更多 

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear Donald, I apologize for the inconvenience of our breakfast bar hours. We are always happy to allow our early... 更多 

蒙大拿比灵斯
13条点评
4分 4周前点评 通过移动设备发表
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Our stay was short- we didn't check in until almost 11pm and left at 5am, but the front desk clerk was very friendly and helpful. Rooms were nice and clean. Coffee in the lobby was good as well. We would definitely come back again, hopefully being able to stay a little longer to enjoy the amenities and venture around Helena.

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear Jessica, Thank you for your kind comments on your shortened stay. When your travels bring you back this way... 更多 

21条点评
3分 2016-8-19的点评
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The hotel was clean, had fast internet, a free breakfast, and was close to the Capital. It wasn't as nice as other Marriott properties I've stayed at (and I don't think it was worth $120 a night), but it was a fine choice for a quick overnight stay.

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear Zachary, I am sorry to hear that you were not overly satisfied with our property. We just finished a... 更多 

11条点评
3分 2016-8-1的点评
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We stay here when we travel to California. The location is convenient and the hotel is scheduled for renovations, which we are looking forward to. There were problems with the toilet and someone checking out also had problems. Hopefully everything is new and refreshed for the next time.

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear Traveler, I am very sorry that you experienced an issue with my property. I am not sure when you... 更多 

43条点评
3分 2016-7-16的点评
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This was a week long business trip. We appreciated the rate that the hotel gave us for the "extended stay" and the fact that we had 2 rooms. The hotel was in the process of being remodeled, so there was a lot of noise during working hours in the hallways, but everything was quiet after 5 or so. It is... 更多 

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear OnTheRoadAgain944, Being at the end of the shipping chain it is difficult to get good produce in. We try... 更多 

蒙大拿Laurel
6条点评
2分 2016-7-5的点评
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Our first night was fine, We arrived late so we just went to bed. In the morning housekeeping knocked before we had even showered. We told them we were not ready yet. We finished getting ready and left before 11 AM to attend a family function. We arrived back at our room around 7 PM to find that no housekeeping... 更多 

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear Traveler, I would like to apologize again to you for the misunderstanding with housekeeping service. My housekeeper was under... 更多 

249条点评
5分 2016-7-3的点评 通过移动设备发表
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We were greeted by a very friendly and helpful woman at the front desk. She helped us find a sporting goods store and gave us all the help we needed with the laundry. The hotel is clean, updated and comes with all the services you expect from a Fairfield.

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear Michigan Travelwriter, Thank you for the compliments on my staff and the cleanliness of the property. We just finished... 更多 

18条点评
1分 2016-6-29的点评 通过移动设备发表
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It is a shame that such an expensive hotel the Internet just does not work! I needed to make a bank transfer, which was urgent and I got nearly crazy! It didn't work. On the other hand the hotel is on a Main Street. It's noisy and the lamp light shines in. Breakfast is also bad.

Chantelle M,Fairfield Inn & Suites Helena 的 General Manager,回复了这篇点评

Dear MoticaP, I am sorry to hear about the issues you experienced at my property. The next time your travels... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 免费早餐
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 禁烟酒店
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 温水浴池
客房类型
  • 无烟房
  • 套房
  • 家庭房
  • 无障碍客房
客房内设施
  • 微波炉
  • 空调
  • 客房内冰箱
网络
  • 免费高速WiFi
  • 免费网络
  • 公用Wifi
服务
  • 免费停车
  • 免费早餐
  • 会议室
  • 干洗服务
  • 提供上网服务的商务中心

Fairfield Inn & Suites Helena的其它相关信息

地址: 2150 11th Ave, Helena, MT 59601-4876
地区: 美国 > 蒙大拿 > 赫勒拿
价格区间: ¥934 (基于标准间的平均价格)
酒店星级:2.5星级 — Fairfield Inn & Suites Helena 2.5*
房间数: 58
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