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Castle Rock Resort & Waterpark

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在150家布兰森酒店排名第127
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380条来自 TripAdvisor 社区的点评

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Castle Rock Resort & Waterpark新近的点评
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阿肯色州Pindall
1条点评
2分 2016-7-24的点评
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I bought a living social voucher so the room was paid for. When I got my credit card report, they had charged my credit card 107.00 and then credited it back, and then charged 128.00. I called and talked to the manager, she saw where it was charged 107.00, but not the other charge...looks like someone is being dishonest there.... 更多 

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

Thank you very much for your feedback, and we are truly sorry for the trouble. We absolutely understand your concern... 更多 

俄克拉何马州马斯科吉
20条点评
5分 2016-7-23的点评 通过移动设备发表
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Great place to stay with kids. They loved the bunk beds. Water park was very clean and not crowded at all. Only issue I has was handled efficiently. Will stay again. Breakfast attendant was wonderful!

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

Thanks so much for your kind words! We hope to see you again soon. Sincerely, Manager on Duty, gsm@castlerockbranson.com 更多 

伊利诺伊州Cordova
4条点评
4分 2016-7-21的点评 通过移动设备发表
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I was impressed for the price.. You get in for free if you are staying at their hotel. We already made other accommodations so we just bought passes to the water park. We spent 4 hours here and the kids did not want to leave! Indoor and outdoor activities. 2 water slides, lazy river, pool, volleyball, and kiddie pools. They... 更多 

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

Thanks so much for your review! We are happy to hear that you and your family had fun at the... 更多 

密苏里House Springs
7条点评
1分 2016-7-18的点评
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I was so disappointed in our stay at this hotel, after we paid more to stay here than the original hotel we had bought on your plan. The inside water park was not too bad but so rusty and run down. We had a cleaning person go through our stuff and when we brought it to the desk clerks attention... 更多 

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

On behalf of the team at Castle Rock, we would like to sincerely apologize for the trouble you experienced during... 更多 

旅行者正在热评这些布兰森的酒店

3条点评
3分 2016-7-18的点评 通过移动设备发表
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I was very excited by the idea of a water park resort and was let down by what this place is. For the price, I expected it to be nicer, the first day down at the pool, my daughter was shoved down by a bigger kid who's mom was standing there, watching. She got a bloody nose so we went... 更多 

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

Thank you so much for taking the time to post your feedback. We are truly sorry to hear that your... 更多 

德克萨斯州Wolfe City
15条点评
4分 2016-7-18的点评 通过移动设备发表
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Water park was fun, but a few of the attractions were closed. Started that pool towels were provided, but none were available. The room was outdated. Advertised FREE WiFi, but failed to mention that it was only available in the upgraded rooms (additional $40 = NOT FREE).

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

Thank you for your feedback, and we apologize for any inconvenience. Our water park does provide pool towels, but we... 更多 

密苏里Owensville
3条点评
2分 2016-7-16的点评 通过移动设备发表
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Let me start by there was no HOT WATER!! The entire time! The rooms are outdated! The water park if ok, but is getting run down, the fridge wasn't cold. Stained floors! Bring your own blankets, as the top quilt that you mostly take off the bed is all you have unless you want a sheet to sleep with! Wifi... 更多 

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

On behalf of the team at Castle Rock, we would like to sincerely apologize for the issues you experienced during... 更多 

48条点评
5分 2016-7-15的点评 通过移动设备发表
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With two bus loads of kids on way to National Youth Gathering. Very friendly and accommodating with our large group. Clean room, plenty hot water. Cools even came in a hour early to so we could get on the road.

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

We are happy to hear you and your group had a great stay! Thanks for taking the time to post... 更多 

密苏里Camdenton
3条点评
5分 2016-7-7的点评
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The hotel is a great family weekend getaway. Rooms are clean and comfortable. Nothing fancy, but worth the price. Although outdoor pool was out of order, there's still an indoor pool, 3 slides, lazy river, splash and play areas. The lifeguard staff is exceptional! I have been 2 years in a row and was extremely impressed with their care, concern... 更多 

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

Thank you so much for your kind review. We hope to see you again next year! Sincerely, Manager on Duty,... 更多 

密苏里堪萨斯城
20条点评
3分 2016-6-24的点评 通过移动设备发表
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Everything is out of order from the pop machines to the outdoor pool. Not sure how you can call yourself a water park when your outdoor pools are closed, but whatever. On the upside, the beds are comfortable and rooms are clean. Staff is friendly. And our granddaughter had a wonderful time at the waterpark, despite its failings. All in... 更多 

Denise P,Castle Rock Resort & Waterpark 的 Guest Relations Manager,回复了这篇点评

Customer feedback is very important to us, and we thank you for taking the time to post your thoughts. While... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 餐厅
  • 免费停车
关于此酒店
  • 禁烟酒店
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
客房类型
  • 无烟房
  • 套房
客房内设施
  • 空调
网络
  • 免费高速WiFi
  • 免费网络
服务
  • 免费停车
  • 会议室
  • 宴会厅
  • 自助式洗衣服务

Castle Rock Resort & Waterpark的其它相关信息

地址: 3001 Green Mountain Dr, Branson, MO 65616-3815
地区: 美国 > 密苏里 > 布兰森
价格区间: ¥780 (基于标准间的平均价格)
酒店星级:2.5星级 — Castle Rock Resort & Waterpark 2.5*
房间数: 191
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