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新阿尔巴尼快捷假日酒店 Holiday Inn Express New Albany

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在3家New Albany酒店排名第2
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90条来自 TripAdvisor 社区的点评

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路易斯安那州巴吞鲁日
32条点评
1周前点评
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We hurriedly checked in on Sunday afternoon without any problem. Monday thru Thursday mornings coffee was available by 5AM, and breakfast was ready by 6AM. Every request we made was promptly met by capable and courteous staff. This is our seventh year to stay at this facility, and we look forward to coming back next year.

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

Thanks for your loyalty! We appreciate the kind review and your continued patronage. Can't wait to see you next year. 更多 

13条点评
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Upon arriving, the lobby looked very nice, and the staff was very friendly. I was so disappointed when I got to my room. The room smelled horribly and the carpet was filthy. I went back down to the front desk and asked for another room. The girl at the desk was very apologetic, she gave me another room. The new... 更多 

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

We strive to provide each guest with exemplary service and accommodations. We are concerned by the quality you experienced as... 更多 

28条点评
2016-11-5的点评
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Upon check-in, we realized the customer service here was amazing. It was a welcome change from the everyday "not my job" attitude you get in so many places. The rooms were spotless, every employee greeted you with a warm smile and a good morning. There was one employee in particular, Michelle, who had fantastic customer service skills when we checked... 更多 

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

Michelle is an exemplary team member and we're so glad she made an impression. We are encouraged by your kind... 更多 

阿肯色州罗杰斯
3条点评
2016-10-18的点评
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Everything was perfect, the pool was fun and the breakfast was delicious. The room smelled like smoke but we didnt know we could get a non smoking room. Didnt really bother us much though. Just needed a place to rest.

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

"Everything was perfect" - can't get much better than that! Thanks for the kind review. Safe travels - we can't... 更多 

117条点评
2016-10-17的点评 通过移动设备发表
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It isn't my first time in this facility but besides the door frames are getting more and more paint on it nothing changed. Hotel is right of the highway and close to some shops and food locations, staff so far was friendly and helpful, lobby is clean and nice decorated, breakfast is free and a simple HIE standard, so do... 更多 

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

Thank you for taking the time to leave such thorough feedback - we can only improve based on what our... 更多 

46条点评
2016-9-3的点评
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We stayed in this hotel the first night of our two week road trip to the Grand Canyon. The personnel here was very friendly and helpful. The desk clerk on duty gave us a list of places where we might grab a bite for supper. It is an older facility, so the rooms were a bit of a throw-back in... 更多 

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

Thanks for the kind review! We're glad your journey started off on the right foot. We hope the rest of... 更多 

英国沃辛
203条点评
2016-7-25的点评
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This is a great place to stay for a stopover. It has everything you need and was very clean. Sondra the receptionist was super helpful for two tired and confused Englishmen. She gave us great tips for things to see and do.

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

We are so happy to have Sondra on our team. She's full of all kinds of useful information and so... 更多 

乔治亚亚特兰大
4条点评
2016-6-20的点评
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From the outside, the hotel seems nice. Employees were nice and breakfast was good. However, the carpet in the room was disgustingly riddled with stains. The bathroom ceiling and shower head had mold. Not what I expect fro Holiday Inn Express.

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

We're glad you enjoyed our breakfast, though we regret that we fell short of your expectations in your room. We... 更多 

11条点评
2016-5-18的点评 通过移动设备发表
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While visiting family in area, I booked 3 rooms for 1 night. All three rooms smelled like stale smoke. It was late so we didn't bother calling desk. Rooms were clean and beds very comfortable. Breakfast was typical but good and attendant kept stocked. The only issue I had was that they charged me $25 per room. A week later... 更多 

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

Hi Jonathon, I'm sorry the refund has taken longer than expected. Charges are always immediate, but refunds take longer to... 更多 

89条点评
2016-5-14的点评 通过移动设备发表
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We stayed here on the way to FL. The room was clean. Beds were very comfortable. Service was friendly and professional. The elevator smelled strongly of cigarette smoke, but I didn't smell it anywhere else in the hotel. Free coffee all day. Great stop.

HIENewAlbany,新阿尔巴尼快捷假日酒店 的 General Manager,回复了这篇点评

Great review! We have a lot of beach travelers and we stay perpetually jealous. Glad we could be a pleasant... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 有健身房的健身中心
  • 免费早餐
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 温水浴池
客房类型
  • 套房
  • 小厨房
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 免费早餐
  • 提供上网服务的商务中心
  • 干洗服务
  • 会议室
  • 自助式洗衣服务

新阿尔巴尼快捷假日酒店的其它相关信息

地址: 300 State Highway 30 W, New Albany, MS 38652-2401
地区: 美国 > 密西西比州 > New Albany
价格区间: ¥565 (基于标准间的平均价格)
酒店星级:2.5星级 — 新阿尔巴尼快捷假日酒店 2.5*
房间数: 49
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