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BEST WESTERN Rivertown Inn & Suites

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在9家雷德温酒店排名第5
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196条来自 TripAdvisor 社区的点评

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威斯康星Pardeeville
2条点评
2016-12-21的点评 通过移动设备发表
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Check in fine. Beds weren't made very well either day. In bathroom soap in shower from not sure when. Food under bed close to bathroom and didn't replace coffee. Had issues with toilet and I rang door bell thing and took forever to get to me for that issue. Seems to have gone down hill from 4 years ago. Pool... 更多 

1条点评
2016-11-26的点评
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The room was dirty/ found a Super 8 donut in the dresser and turned it into the front office,upon check in I informed them of the room smelling like cigarettes. Even though when I checked out my room price was reduced, the problem went unchecked or corrected. Not even a manager attempt to let me know the problem was being... 更多 

与 Best Western 合作收集的点评

Sherlockanne,BEST WESTERN Rivertown Inn & Suites 的 Manager,回复了这篇点评

Thank you for your comments. I have spoken to the manager on duty at the time of arrival and shared... 更多 

288条点评
2016-11-17的点评
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We met friends for an overnight in Red Wing and were pleased with our choice of the Best Western Rivertown. Enough off Why. 61 to be quiet but very convenient to the Red Wing Pottery museum and downtown with the bluffs.

加拿大伯灵顿
96条点评
2016-11-5的点评 通过移动设备发表
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I have stayed at this hotel many times on business when visiting Red Wing. And everything, I've never left disappointed. Staff are great, rooms are excellent. The food next door at Perkins is great. I have nothing bad to aye, it's a welcome bed after a log flight and drive to Red Wing.

Sherlockanne,BEST WESTERN Rivertown Inn & Suites 的 Manager,回复了这篇点评

Thank You for your wonderful review! Love to hear how great our staff performs! Safe travels!! 更多 

19条点评
2016-10-24的点评
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We had a very nice overnight stay at this hotel. We had two, King, accessible rooms reserved and both were ready for us when we arrived. The rooms were very large and well appointed and clean. With the hotel being back away from the highway and nestled against the hill the rooms were very quite and peaceful. We did not... 更多 

Sherlockanne,BEST WESTERN Rivertown Inn & Suites 的 Manager,回复了这篇点评

Thank you for your service to our country! We love being nestled into the bluff. Our rooms are quiet and... 更多 

344条点评
2016-10-24的点评
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Agree with the other reviewers about understaffing at this hotel. I echo what several have said in their reviews. Extremely small breakfast area, food not replenished, cold food, one person trying to handle everything, etc. The desk clerk said he couldn't give me a receipt because the room had been booked through a source other than BW, which is wrong.... 更多 

Sherlockanne,BEST WESTERN Rivertown Inn & Suites 的 Manager,回复了这篇点评

We are working on hiring more staff. We unemployment rates as low as they are it is difficult. I researched... 更多 

1条点评
2016-10-24的点评
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The check-in staff was very helpful. However, she was the only person on duty in the whole hotel. When I turned down the sheets in our King/Loft room, I found hair on the sheets! The person at the front desk was unable to change the sheets for me b/c she couldn't leave the desk. There wasn't another room like ours... 更多 

与 Best Western 合作收集的点评

Sherlockanne,BEST WESTERN Rivertown Inn & Suites 的 Manager,回复了这篇点评

Please accept our sincerest apologies for not meeting your expectations. We are working on training new staff. Please stay with... 更多 

2条点评
2016-10-24的点评
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Room, including bath, unclean and beds not made next day. Breakfast poor quality and poor selection; dry cereals high in sugar, the baked goods were of poor quality; fruit was 2 spoiled bananas; and I had to ask for the egg tray to be refilled. Did not replenish in-room coffee packs the next day.

与 Best Western 合作收集的点评

明尼苏达North Branch
41条点评
2016-10-23的点评
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Not sure where to start when giving this place a review. .... Made our reservation about 5 months in advance because we would be attending a concert at the nearby casino on a Friday night. I called about 3 days before to confirm our 2 night reservation and was told we could Check in at 3:00 PM. We actually arrived... 更多 

Sherlockanne,BEST WESTERN Rivertown Inn & Suites 的 Manager,回复了这篇点评

We are working on hiring more staff. Just today, I had two interviews. The unemployment rate is so low that... 更多 

3条点评
2016-10-17的点评
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Its unacceptable to only have one employee doing everything at a hotel.The poor woman was in charge of check-in, check-out and cleaning the rooms! The bed was very uncomfortable in our room(201) and the "free breakfast" was a JOKE. We didn't stay for it because it looked miserable(coffee, ?juice and not much else)

与 Best Western 合作收集的点评

Sherlockanne,BEST WESTERN Rivertown Inn & Suites 的 Manager,回复了这篇点评

We are working on hiring more staff. With unemployment rates so low it has been extremely difficult. The other scheduled... 更多 

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BEST WESTERN Rivertown Inn & Suites的其它相关信息

地址: 752 Withers Harbor Drive, Red Wing, MN 55066-2089
地区: 美国 > 明尼苏达 > 雷德温
价格区间: ¥921 (基于标准间的平均价格)
酒店星级:2.5星级 — BEST WESTERN Rivertown Inn & Suites 2.5*
房间数: 50
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