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Extended Stay America - Detroit - Sterling Heights

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在6家斯特灵海茨酒店排名第3
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Extended Stay America - Detroit - Sterling Heights
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139条来自 TripAdvisor 社区的点评

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伊利诺伊州莫林
34条点评
1分 5周前点评 通过移动设备发表
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Staff was friendly but accommodations were disgusting. Room was not clean blue toothpaste all over sink & countertop not from me - and bathroom tub had black mold & Pubic hair all over in it. I was exhausted so I stayed 1 night out of my 10 - slept in my clothes & checked out first thing with a promise... 更多 

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you... 更多 

加利福尼亚圣莫尼卡
8条点评
5分 2016-8-13的点评
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I stay here about 8 times a year on business, always a good experience. Room is always clean, quiet, never any problems. Staff has always been professional and helpful. its inexpensive as far as business travelers go.

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 Manager,回复了这篇点评

We appreciate you taking the time to write a review and for continuing to choose to stay with us. I'm... 更多 

密歇根兰辛
39条点评
5分 2016-7-25的点评
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My fiancé and I had a moving mishap and were forced to stay in a hotel with our pet. Extended stay was affordable, friendly, and convenient. When we were unable to check out on time, the hotel graciously extended the check out. Because of some delays, when we stayed past our check out time, instead of charging us for an... 更多 

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 Manager,回复了这篇点评

Thank you for writing such positive comments in your review. I'm glad to see you enjoyed our affordable price and... 更多 

伊利诺伊州Park Forest
9条点评
1分 2016-7-18的点评
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We stayed in the hotel two nights, this was not a pleasure trip, we went to my aunt's funeral. I should have know something was wrong with the staff at this place when they didn't understand that I had booked and paid online. The guy checking me in wanted me to pay again and he was saying he didn't see... 更多 

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. The incident that occurred... 更多 

密歇根斯特灵海茨
2条点评
4分 2016-7-11的点评
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I had a room elsewhere all planned out, but then it fell through leaving me with no where to stay. I checked out the Extended Stay in Sterling Heights because it is close to where I am working. I was helped out by one of the employees named Fiaz. He was very nice and friendly, and got me a room... 更多 

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 Manager,回复了这篇点评

It is pleasing to know we were able to accommodate you on such short notice. I'm glad you check in... 更多 

1条点评
3分 2016-7-2的点评 通过移动设备发表
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Hotel was clean, no ice machine, no pool. Staff seemed friendly. Bathroom very small could hardly stand and shut door. Room had old smell to it, had to go buy candles to get rid of smell. Bed is comfortable.

1条点评
5分 2016-6-30的点评
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My 2 day stay was made excellent, by the accommodations afforded to me by the desk clerk Faiz. Faiz truly turned what could have been a disastrous situation in to a overwhelming success by granting me a request which made it possible to fully enjoy my time at thus location...

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 Manager,回复了这篇点评

The team and I appreciate your positive remarks. I am thrilled to read that Faiz was able to handle your... 更多 

密歇根东兰辛
11条点评
4分 2016-6-14的点评 通过移动设备发表
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I stayed here for a weekend after having surgery at Henry Ford. The check-in was easy. Ask for dishes at reception if you think you'll need them. Our room was recently remodeled and painted. It smelled like fresh paint which was a bit overpowering, but we were able to crack the windows and we bought an airfreshner and that helped.... 更多 

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 Manager,回复了这篇点评

I really appreciate you taking the time to write a review of our hotel. I am so glad to hear... 更多 

加拿大温莎堡
60条点评
3分 2016-6-12的点评 通过移动设备发表
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Hotel served its purpose. Nothing special but was a great price! There's was a kitchen in our room but no coffee maker or anything, it was nice having a full sized fridge. There wasn't any information inside our room, such as taxi numbers or close restaurants, room service number ect. We didn't know when the grab and go breakfast was... 更多 

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests... 更多 

14条点评
4分 2016-5-14的点评
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we were visiting family in Michigan and decided to use esa again. could not ask for a quieter room. the breakfast is minimum but useful if you are in a hurry. the coffee was good. people that were staying there this time were men in the majority and many smokers who were outside the front door. staff was always friendly... 更多 

Manager_11525,Extended Stay America - Detroit - Sterling Heights 的 General Manager,回复了这篇点评

I appreciate you taking the time to write a review of your experience with us. I’m glad to read that... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 免费早餐
关于此酒店
  • 禁烟酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
客房类型
  • 无烟房
  • 小厨房
  • 套房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 免费早餐
  • 自助式洗衣服务

Extended Stay America - Detroit - Sterling Heights的其它相关信息

地址: 33400 Van Dyke Ave, Sterling Heights, MI 48312-5927
地区: 美国 > 密歇根 > 斯特灵海茨
价格区间: ¥594 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Detroit - Sterling Heights 2.5*
房间数: 116
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