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Residence Inn Detroit Pontiac/Auburn Hills

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在3家Pontiac酒店排名第2
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89条来自 TripAdvisor 社区的点评

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1条点评
5分 4周前点评
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We LOVE the recent renovations at this location. The modern upgrades made our stay even more relaxing and enjoyable. The staff has the best customer service our family has ever experienced in all of our travels. Internet was high speed enough to stream Netflix. Highly recommend!

印第安那印第安纳波利斯
15条点评
4分 2016-7-6的点评
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I had a one-bedroom unit at Residence Inn/Pontiac which was about 15 minutes from downtown Detroit. The unit was roomy, clean and comfortable. I had a nice full kitchen with two flat screen televisions. The free breakfast was good, eggs, sausage, potatoes, muffins, yogurt, oatmeal, cereals, fruit, juices, and bread items. The staff was quite friendly and knowledgeable about the... 更多 

93条点评
5分 2016-5-14的点评 通过移动设备发表
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The staff s fantastic! The rooms are very clean and comfortable as well. I was here all week and had no complaints. All of the staff from the front desk to the landscapers were beyond helpful and nice, offering g god ideas for this to do. I will come back even if it's not for business.

Ryan K,Residence Inn Detroit Pontiac/Auburn Hills 的 General Manager,回复了这篇点评

Thank you so much for the fantastic review. Our staff appreciates your kind words, and we look forward to hosting... 更多 

29条点评
5分 2016-5-7的点评
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As a Marriott "regular" this hotel should be a model for other properties to study on how to provide excellent customer service. From the initial greeting at check-in to my early morning checkout yesterday I have nothing but praise for the very courteous and professional staff during my week stay. Always a hello and a smile when I passed the... 更多 

Ryan K,Residence Inn Detroit Pontiac/Auburn Hills 的 General Manager,回复了这篇点评

We are so grateful that you chose to review our hotel on Tripadvisor. Thank you so much for the kind... 更多 

1条点评
5分 2016-4-25的点评
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First off let me say I am sorry that it has taken me a little time to write this review. Ok so I am extremely critical of customer service since I work in that industry and have a certan standard that I think should be met. I have to send high praise for Sondra and the rest of the staff... 更多 

Ryan K,Residence Inn Detroit Pontiac/Auburn Hills 的 General Manager,回复了这篇点评

Rachel, Your review of our hotel is nothing less than tremendous. Thank you! As a fellow member of the hospitality... 更多 

宾夕法尼亚梅卡尼克斯堡
100条点评
5分 2016-3-29的点评
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This hotel is not perfect however, the customer service was phenomenal. We were in town for my grandmother's 100th birthday party, which also happened to be my daughter's 11th birthday. After my grandmother's party, we arrived at the hotel around 3 and went to the pool, my daughter wanted pizza. Sondra at the front desk recommended Cottage Inn, which was... 更多 

Ryan K,Residence Inn Detroit Pontiac/Auburn Hills 的 General Manager,回复了这篇点评

Hello, Thank you so much for your terrific feedback! Sondra is truly a gem and often goes out of her... 更多 

26条点评
5分 2016-3-23的点评 通过移动设备发表
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Stayed here for a Pistons game. First of all this is a great hotel. The staff was pleasant at check in & was a breeze. My one bedroom suite was great for my wife & daughter, very spacious. The Palace & downtown Detroit were a short drive away. Will definitely stay here on my next visit to Detroit!!!

Ryan K,Residence Inn Detroit Pontiac/Auburn Hills 的 General Manager,回复了这篇点评

Gbaz13, Thank you for reviewing our hotel! I am glad you enjoyed the extra space in your suite. We look... 更多 

卡罗莱纳州希科里
116条点评
4分 2016-2-23的点评 通过移动设备发表
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The room was quite nice. About par with a Hampton Inn suite, but the work desk is much better. The room was like being in a home with a distinct and separate sleeping area from the living room area. I was there on a Monday night, and they had wine, beer and light snacks in the lobby area for guests.... 更多 

Ryan K,Residence Inn Detroit Pontiac/Auburn Hills 的 General Manager,回复了这篇点评

Hello Bill, Thank you so much for your wonderful review! We are glad that you enjoyed our renovation and we... 更多 

密歇根米德兰
36条点评
5分 2016-2-4的点评 通过移动设备发表
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Loved staying here, the only downfall right now while they are remodeling is that the pool isn't available- they do give you a card to go to the hotel across the street and swim. The room was very nice, we stayed in the two bedroom suite. Nicely remodeled. Everything was clean and smelled fresh. The breakfast was great! Would definitely... 更多 

Ryan K,Residence Inn Detroit Pontiac/Auburn Hills 的 General Manager,回复了这篇点评

Hello Camiedoll, Thank you for your wonderful review! We are pleased that you enjoyed our newly renovated hotel. We are... 更多 

10条点评
4分 2016-2-2的点评
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Stayed here for 3 weeks and was very satisfied. Room was clean, recently renovated and amenities were at the right level. Room was warm and stayed warm even though it was cold outside, TV in each room with good range of channels. Bed very comfortable, bathroom nice and adequately appointed. Staff were very good. Renovations were underway when I was... 更多 

Ryan K,Residence Inn Detroit Pontiac/Auburn Hills 的 General Manager,回复了这篇点评

Andrew, Thank you for taking the time to write such a great review about our hotel. We are glad that... 更多 

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特色
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  • 免费停车
  • 有健身房的健身中心
  • 免费早餐
  • 免费高速WiFi
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  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 温水浴池
  • 网球场
客房类型
  • 无烟房
  • 套房
  • 小厨房
  • 家庭房
  • 无障碍客房
客房内设施
  • 微波炉
  • 空调
  • 客房内冰箱
网络
  • 免费网络
  • 公用Wifi
  • 免费高速WiFi
服务
  • 免费停车
  • 免费早餐
  • 会议室
  • 洗衣服务
  • 自助式洗衣服务
  • 干洗服务
  • 提供上网服务的商务中心

Residence Inn Detroit Pontiac/Auburn Hills的其它相关信息

地址: 3333 Centerpoint Pkwy, Pontiac, MI 48341-3159
地区: 美国 > 密歇根 > Pontiac
价格区间: ¥1,118 (基于标准间的平均价格)
酒店星级:3星级 — Residence Inn Detroit Pontiac/Auburn Hills 3*
房间数: 114
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