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Crowne Plaza Hotel Washington DC-Rockville

Rockville排名第9的16酒店
3.5星级
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酒店优惠信息
3 Research Court, Rockville, MD 20850
Crowne Plaza Hotel Washington DC-Rockville
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Rockville排名第9酒店 (共16家)
最新点评
5分 2014-10-20的点评
mm429 卡罗莱纳州罗利
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277条来自我们社区的点评

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    4分
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    4分
  • 舒适度
    4分
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    4分
  • 性价比
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卡罗莱纳州罗利
资深点评员
10条点评 10条点评
5分 2014-10-20的点评
下文由TripAdvisor全球志愿者翻译而来, 查看原始 英文 点评

我们有一个舒适,干净和安静的房间。良好的价值包括免费停车、互联网、班车服务和咖啡,不到100美元。我会再来住宿,会推荐给朋友和家人。

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Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

On behalf of our entire team we would like to thank you for you very kind review Rest assured I... 更多 

顶尖点评家
86条点评 86条点评
51条酒店点评
4分 2012-8-26的点评

设施比较陈旧。昏暗。给人的感觉有些压抑。早餐不错,含在房费里。空调噪音比较大。影响休息。离dulles机场挺近。转机方便。酒店对面有macy,可以逛逛。

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4分 2010-4-24的点评

small but nice。it’s close to subway. and a club in downstair !我是自己一个人去的,感觉还可以,离地铁也算近。不过店面有点小,比想象中的小,不过问题也不大。住得挺舒服的,而且干净。

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华盛顿
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3条点评 3条点评
2分 1周前点评
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I have been two many different Crowne Plaza before, the one at Rockville is a total nightmare. Crowne Plaza is designed to be upper scale hotel but this location shows nothing but a very so-so and motel level service. 1. It is true that the check in desk's service is really bad, the staff will not recognize your IHG club... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

We're very sorry you had a poor experience. One of our highlights most people find is the friendliness and great... 更多 

田纳西Germantown
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15条点评 15条点评
3分 2周前点评
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The lighting in the room was very dim, hard to read by. Hallway outside our room had debris on the carpet, had not been swept if sometime, was not vacuumed during our stay. The first day our room was cleaned, however, the dirty glassed and coffee cups were not removed and replaced. The third day our room was not cleaned... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Dear Guest Had we known the lighting was an issue, we could have brought in additional lighting. I will certainly... 更多 

康涅狄格Monroe
资深点评员
9条点评 9条点评
3分 3周前点评
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We checked in at approximately 3:30 in the afternoon. We asked about a refrigerator for the room. Front desk person said frig could be rented for an additional $20. We agreed to the cost and initialed check-in sheet. Frig had not arrived by the time we left room for planned activities about an hour later, but we were confident there... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Dear Guest As we discussed this morning I apologize for this incident. Rest assured I will review the circumstances with... 更多 

点评员
4条点评 4条点评
2分 4周前点评
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Besides being hard to find in an office complex, I waited (along with other guests) to check in because the front desk person was engaged in a dispute with an already departed guest by phone. She knew we were all waiting, couldn't reach the hotel manager, and it took over 15 minutes to get checked in. The room itself was... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Thanks for your comments. I apologize for the inconvenience at check in. I will work with our team on a... 更多 

马里兰Saint Leonard
4分 2015-5-28的点评
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Hotel was clean and staff was friendly. Requested early check in on Friday for Saturday, but we weren't notified until we had already left home to head to the ceremony, so we could not check in until much later on. We had two rooms for a family graduation. My daughter forgot toothpaste and they were quick to bring her some.... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Thanks for your review. Rest assured I will share your comments with our team 更多 

5分 2015-5-27的点评 通过移动装置
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I really LOVE this hotel, the staff are really friendly and helpfull and Mr. Puri is the go to person at the hotel for any needs. We requested the non feathers pillows and blankets in the room as my son is feathers allergic. This is our second visit and as a loyal Platinum IHG member this hotel always exceeds my... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Thanks so much for your wonderful comments. We are very proud of the hotel and comments such as yours do... 更多 

哥伦比亚特区华盛顿特区
4分 2015-5-27的点评 通过移动装置
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Great staff--friendly and helpful. Room was clean. Allowed to check in early. Took one star off because the food was not great (breakfast--really greasy and pretty overpriced if you didn't have breakfast included).

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Thanks for your nice review of the hotel We do hope to see you again 更多 

资深点评员
9条点评 9条点评
5分 2015-5-23的点评
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Don't let the outside of this hotel fool you upon arrival. We took the metro into DC both days we stayed here and it was perfect. Hotel has a shuttle that takes you to the stop nearby and picks you up at the end of the day (saves you $5.10 in parking). There isn't a ton of food nearby so... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

We're delighted to read you had a great stay and found the hotel's location convenient to Washington DC and other... 更多 

点评家
17条点评 17条点评
5分 2015-5-14的点评
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Very comfortable rooms, excellent front desk staff and shuttle to metro station makes this hotel a winner in my book. Bar and restaurant staff lacking and very expensive food and drink menus for quantity/quality received. Ask for the quiet hall if you want to sleep in and not hear the slamming doors of everyone else on your floor. Bring snacks.... 更多 

Amit P,Crowne Plaza Hotel Washington DC-Rockville 的 Front Office Manager,回复了这篇点评

Dear Guest, Thank you so much for taking the time to write such a wonderful review of your experience here... 更多 

顶尖点评家
63条点评 63条点评
5分 2015-5-11的点评
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We always choose to stay here when visiting our daughter in DC. My last review was about a year ago. Since then I still highly recommend the place. We always get a suite since they are very reasoanbly priced and are incredibly spacious. This is probably the only hotel where I feel the extra cost is easily justified. And I... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Thank you for taking the time to write such a wonderful review of our hotel! I will be sharing your... 更多 

哥伦比亚特区华盛顿特区
资深点评家
34条点评 34条点评
4分 2015-5-10的点评
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The hotel is tucked away behind some business offices, so even after living in the area for a decade, it was the first time I realized there was a hotel there. The room was spacious and clean. It is right next to the highway, which is incredibly convenient, and to my surprise, it was quiet and peaceful. Had a great... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Thank you for your very nice review. We do hope to see you again! 更多 

纽约州罗切斯特
资深点评家
39条点评 39条点评
4分 2015-5-6的点评
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Reasonably priced super location for a hotel with access to DC Metro. Free parking and shuttle to the Metro station are a real plus. Good sized rooms with nice touches. If you want to go green and save your towels for your stay be sure to make management aware of that. I put out the Do Not Disturb sign which... 更多 

Earl R,Crowne Plaza Hotel Washington DC-Rockville 的 General Manager,回复了这篇点评

Thank you for your kind review. Rest assured I will check on the service while a Do Not Disturb sign... 更多 

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