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Extended Stay America - Washington, D.C. - Germantown - Milestone

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在4家Germantown酒店排名第3
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Extended Stay America - Washington, D.C. - Germantown - Milestone
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61条来自 TripAdvisor 社区的点评

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1条点评
2016-10-26的点评
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Stayed at this hotel for the weekend. Was able to book easily, Front desk was very nice and helpful with directions to local stores. Roomsl was very clean and bed was pretty comfortable.no disturbances through the night which was appreciated after a driving all day on no sleep. Check out was painless and grab and go breakfast was just what... 更多 

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 Manager,回复了这篇点评

Thank you for writing such a satisfying review of our hotel. I truly appreciate your comments regarding the grab-and-go breakfast,... 更多 

德克萨斯州奥斯丁
6条点评
2016-7-15的点评 通过移动设备发表
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I made a reservation just after midnight on Monday, July 11th for that night and checking out Tuesday, July 12th. (The location is irrelevant. For the record, it was in Germantown, MD, just outside D.C.). Not only did I make the reservation and receive a confirmation, but the phone attendant also signed me up for their rewards program, PERKS. I... 更多 

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 Manager,回复了这篇点评

After reading you review, I would like to say I am terrible sorry for the experience you had to endure.... 更多 

1条点评
2016-6-30的点评 通过移动设备发表
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Stay away from here, and if you don't then order a room in the last level. I have had the worst nights, every step that my neighbor in the upper room does I can hear it. Unfortunately my neighbor all the time is making noise(Seems that he has a pet with him) all the nights until now I haven't been... 更多 

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 Manager,回复了这篇点评

Thank you for taking the time to tell us about your experience. We are disappointed to hear that you did... 更多 

55条点评
2016-6-29的点评
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We knew this was an Extended Stay and not a normal hotel, but we expected to at least have the same amenities as a hotel. There was no ice in the hotel and no way to make ice in the freezer in our room. The entire floor we stayed on were non-smoking rooms but the hallways REAKED of smoke. My... 更多 

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 Manager,回复了这篇点评

Thank you for taking the time to write a review of your stay. I am sorry to hear that your... 更多 

弗吉尼亚
3条点评
2016-6-18的点评 通过移动设备发表
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Please award Jose, Elizabeth, Shelia, ans Samuel for the making stay because they really took care of my needs. Jose and Elizabeth helped me financial. It was third party from hotels.com They all are very professional and courteous. I will be coming back. I love Extended Stay America Milestone Center. Greatest hotel ever. Thank you Angel B.

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 Manager,回复了这篇点评

I want to thank you for taking the time to post a review of your stay. I'm so pleased to... 更多 

密西西比州Greenwood
2条点评
2016-6-17的点评
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The room was good for the price and the staff did everything they could to be helpful. There were things in the room that need fixing, For example, I plug was hanging from the wall, the fridge had a small leak. When I asked for all the kitchen supplies, the clerk was scrambling to find it all.

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 Manager,回复了这篇点评

Thank you so much for sharing your experience with us. Please accept our apologies that there issues in your room... 更多 

4条点评
2016-5-29的点评
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Booked 1 night through expedia. Definately a disconnect between expedia and the hotels computer. did not get what I booked. Incompetent employees. We had to change rooms 3 times because they reeked of smoke and they were non-smoking rooms. Finally gave up and had to sleep in the stench! Coffee in lobby was supposed to be available at 6 am.... 更多 

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 General Manager,回复了这篇点评

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed... 更多 

哥伦比亚特区华盛顿特区
5条点评
2016-4-26的点评 通过移动设备发表
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Very comfortable stay. Clean and large rooms, great customer service, friendly staff, great experience. Recommend to everyone, especially if you are travelling with the family. The place have everything you need while away from home.

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 General Manager,回复了这篇点评

Thank you so much for sharing your experience with us. I am thrilled that we were able to accommodate your... 更多 

佛罗里达奥兰多
1条点评
2016-4-19的点评 通过移动设备发表
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I received excellent customer service. If you're looking for privacy and quiet I would recommend this location Jose always welcoming and willing to assist....Elizabeth says good morning with a smile ☺......I will definitely visit the "Milestone" location again....

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 General Manager,回复了这篇点评

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our exceptional customer... 更多 

马里兰Germantown
2条点评
2016-4-17的点评
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I'm a long term guest that have stayed here for about 2 years. The staff have made it feel like home. They are always available in every situation and professional. Helping in every situation possible. No matter what situation arises the staff is always willing to help. The housekeeper, Delmy and Sandra are always cleaning very thorough, I feel they... 更多 

Manager_11525,Extended Stay America - Washington, D.C. - Germantown - Milestone 的 General Manager,回复了这篇点评

I want to thank you for taking the time to post a review of your stay. It’s great to read... 更多 

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设施

特色
  • 免费高速WiFi
  • 免费停车
  • 免费早餐
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
客房类型
  • 小厨房
  • 套房
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 自助式洗衣服务
  • 免费早餐

Extended Stay America - Washington, D.C. - Germantown - Milestone的其它相关信息

地址: 12450 Milestone Center Dr, Germantown, MD 20876
地区: 美国 > 马里兰 > Germantown
价格区间: ¥613 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Washington, D.C. - Germantown - Milestone 2.5*
房间数: 104
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