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Isle of Capri Casino Hotel Lake Charles

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Isle of Capri Casino Hotel Lake Charles
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251条来自 TripAdvisor 社区的点评

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6条点评
5分 2016-7-20的点评 通过移动设备发表
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Driving back from Florida...decided to stop. Buffet food was so-so...some food had been sitting out for a while...baked potato and grilled tuna was hard. Prime rib was good though. Rooms are very clean! Great TV!!

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi Becky, it makes us so happy to hear that you had such a great time staying with us! Nothing... 更多 

31条点评
1分 2016-7-14的点评 通过移动设备发表
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I dont even know where to begin so I will use the word disgusting to start off. My fiance and I was given a complimentary room at the Isle of capri in lake charles la, which we greatly appreciated. This casino has two different hotel sides one is called the Inn and the other was called the Tower, which we... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi Bobby, we appreciate you taking the time to share your thoughts with us. We are sorry to hear that... 更多 

30条点评
4分 2016-7-10的点评
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Stayed on the 10th floor. When you walked off the elevator, you could feel the temperature difference. It was warmer than the other floors. The beds were comfortable and the room was nice, Downfall is cigarette smoke.

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi Kristina, thanks for taking the time to share your thoughts with us. We are so thrilled to hear that... 更多 

德克萨斯州休斯顿
4条点评
3分 2016-7-8的点评 通过移动设备发表
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I booked a room at the isle of Capri in the main tower on July 6 2016 for a king size room with balcony, when we arrived everything looked good the front was nice big and clean my room was ready early at 3:30 so that was a plus, the lady who checked me in was very nice and polite.... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Thanks for reaching out to us. We'd like to discuss this situation with you personally. We have sent you a... 更多 

德克萨斯州Conroe
64条点评
3分 2016-7-4的点评
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Stopped on our way home to eat lunch at the Farmer's Market Buffet. Server was very nice. Lots of choices from the buffet, Some of it did not look as fresh as I would have liked. Tried several of the little deserts. Some were dried out. Set us back about $30.00. We would probably try a different place next time.

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

We appreciate you taking the time to share your thoughts with us. We are always so pleased to hear that... 更多 

德克萨斯州休斯顿
13条点评
2分 2016-7-1的点评 通过移动设备发表
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Lobby restroom no soap no paper towels. Snack bar good but wait time on Thursday night too long. Would rather spend the extra $ at table, room and stay across the lake. A Shame because if this place had more quality, cleanliness and attention to detail it would be a lot profitable. I didn't take my shoes off until I... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Thanks for taking the time to share your thoughts with us, we are sorry to hear that your experience with... 更多 

1条点评
1分 2016-6-30的点评 通过移动设备发表
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No really, we booked this hotel (the Inn) for 4 nights. We will only be here tonight and we'll be moving to another hotel the remaining 3 nights. We tried to get a room where the casino is located, but all the rooms were sold out when we booked. So we thought the Inn a few feet away would still... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi Britney, thanks for taking the time to share your thoughts with us. We are sorry to hear that your... 更多 

25条点评
4分 2016-6-24的点评 通过移动设备发表
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We had a great time here. Just stayed one night heading bk hm. Our room was clean and very comfortable. The casino is a good time. Nice staff and the drinks did their job in my book lol. We won a little $ and saw a guy win $10,000 there. The overnight security are great people. So of you're on... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Having a clean and comfy room is so important when staying away from home. We really appreciate you taking the... 更多 

德克萨斯州Crosby
4条点评
2分 2016-5-31的点评
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While they have updated the rooms some, everything else is the same. The casino is full at the tables and they won't open anymore. If you do get a drink in the casino it's watered down. overall it's just a boring place to be.

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

We appreciate you taking the time to share your thoughts with us. We are sorry to hear that your experience... 更多 

4条点评
1分 2016-5-26的点评 通过移动设备发表
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I went in my room and it was stains all over the carpet. I ask for another room and was told they were booked. Dust and dirt everywhere on fan an walls. Air condition filter dusty and dirty. We had dirt and blonde hair over our socks. Mind you none of us had blonde hair. I was furious. I talked... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi John, we are sorry to hear that your experience staying with us was not up to our standards. We... 更多 

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设施

特色
  • 客房送餐服务
  • 游泳池
  • 免费高速WiFi
  • 免费停车
  • 餐厅
  • 有健身房的健身中心
关于此酒店
  • 残障通道
活动设施
  • 游泳池
  • 温水浴池
  • 餐厅
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
网络
  • 免费网络
  • 公用Wifi
  • 免费高速WiFi
服务
  • 客房送餐服务
  • 会议室
  • 接驳车服务
  • 免费停车
  • 宴会厅
  • 会议设施

Isle of Capri Casino Hotel Lake Charles的其它相关信息

地址: 100 Westlake Ave, Westlake, LA 70669-5716
地区: 美国 > 路易斯安那州 > Westlake
价格区间: ¥1,155 (基于标准间的平均价格)
酒店星级:3.5星级 — Isle of Capri Casino Hotel Lake Charles 3.5*
房间数: 493
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