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Isle of Capri Casino Hotel Lake Charles

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在3家Westlake酒店排名第1
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Isle of Capri Casino Hotel Lake Charles
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276条来自 TripAdvisor 社区的点评

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20条点评
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Our family of 3 spent two nights here while we attended a sporting competition. The room was good, clean. Large bathroom with a garden tub. We stayed in the portion of the "resort" that adjoined to the casino. This made easy access to restaurants but we only ate at "The Lone Wolf Express". We could order from the restaurant but... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

We appreciate the feedback. From what you describe, it sounds like the majority of your stay went well, including your... 更多 

德克萨斯州休斯顿
9条点评
3周前点评
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We used to go to the Isle of Capri all the time....Loved playing the 3 card poker table, as well as Let it ride. We stopped in there the first of the year, and I can see why I haven't been there in awhile. It is very "let Go", but I think with a little love and care the Isle... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi there, we appreciate the review! It sounds like you've been a fan for a long time, and we appreciate... 更多 

旅行者正在热评这些Westlake的酒店

4条点评
4周前点评
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The Isle has the best slot payouts in Lake Charles. The table games you have a chance here better than some other places in LC. The buffet is not very good. The Tower Hotel is where everyone says you need to stay when staying at the Isle. We stayed recently in the Inn that was all they had that night... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

We appreciate the feedback, Randel. We're glad you've had some luck on our slots and tables, and we hope you... 更多 

德克萨斯州休斯顿
43条点评
2017-1-6的点评
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The rooms are ok - not the cleanest, but acceptable - think Budget Inn. The casino is similar to others, but it filthy and one that I refuse to ever visit again. Staff goes through the motions and seldom even give you a welcome smile. Much better places 5 minutes away.

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi Fred, we appreciate you staying with us. However, there are some things you experienced during your time with us... 更多 

田纳西纳什维尔
188条点评
2017-1-3的点评
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I was in Lake Charles with friends on business and stayed here during the week. We were in the front building. Basically a Motel 6 with a shuttle to the nicer casino hotel a few hundred yards away. The bad: Old stained carpet, no mini fridge or microwave, no off campus restaurants nearby (except an excellent seafood place), casino restaurants... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Thanks for staying with us! We'll definitely pass this feedback along, but we're glad you enjoyed some of the aspects... 更多 

2条点评
2016-12-25的点评
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Registration was great. The young lady at the counter handled issues with the reservation and made sure we were taken care of. Friendly, efficient service. I guess I am used to larger casinos, but this one is smaller and more intimate. I just wish they had some kind of 24 hour food/coffee area. I went to the Lone Wolf (not... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi Richard, thank you for the feedback. We're glad everything was handled with your registration, and with efficiency. We take... 更多 

32条点评
2016-12-22的点评
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We stayed here a night on a business trip. It was relatively clean, however it was old and it showed more than I would have liked. It smelled "old" and somewhat like smoke, which was to be expected as a casino was inside the hotel. This property has a beautiful view as it is right on the water. Wouldn't stay... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

We appreciate you choosing to stay with us during your work trip. We hope the customer service was excellent, but... 更多 

德克萨斯州休斯顿
8条点评
2016-11-23的点评 通过移动设备发表
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We went to spend the night out of town and visit the casino. We stayed in the building across from the main hotel and rode the bus back and forth. I was pleasantly surprised when I was hearing them announce winners. I had not noticed this at any of the other casinos. My husband ended up hitting a jackpot and... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

We appreciate you both visiting, and send our congratulations his way! We always love hearing about our guests winning jackpots,... 更多 

12条点评
2016-11-21的点评
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We were looking for a cheaper night in Lake Charles before going on to New Orleans from Houston. This place is pretty scary. The room was $100. We didn't stay in the tower, but the smaller place across the parking lot. It was pretty rough. I am not a 'has to be pristine' to give a good rating guy, but... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi Clay, thanks for staying with us! We appreciate you allowing us to host, but we will definitely look into... 更多 

德克萨斯州休斯顿
7条点评
2016-11-12的点评 通过移动设备发表
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I paid over $200/night for a suite and got stuck with a room next to the elevator. When I spoke with the manager, she could only offer a smoking room. Claimed they were booked and asked to check back the next day for availability. I refuse a smoking room. Got no sleep! No accommodations were made. Horrible way to spend... 更多 

IsleCustomerSupport,Isle of Capri Casino Hotel Lake Charles 的 Guest Relations Manager,回复了这篇点评

Hi Loriana, we appreciate you choosing to stay with us. However, this is not the type of experience we were... 更多 

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设施

特色
  • 客房送餐服务
  • 游泳池
  • 免费停车
  • 餐厅
  • 有健身房的健身中心
  • 免费高速WiFi
关于此酒店
  • 残障通道
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
  • 温水浴池
客房类型
  • 套房
  • 无烟房
网络
  • 免费网络
  • 公用Wifi
  • 免费高速WiFi
服务
  • 客房送餐服务
  • 免费停车
  • 会议室
  • 接驳车服务
  • 宴会厅
  • 会议设施
  • 提供早餐

Isle of Capri Casino Hotel Lake Charles的其它相关信息

地址: 100 Westlake Ave, Westlake, LA 70669-5716
地区: 美国 > 路易斯安那州 > Westlake
价格区间: ¥960 (基于标准间的平均价格)
酒店星级:3.5星级 — Isle of Capri Casino Hotel Lake Charles 3.5*
房间数: 493
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