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西门罗希尔顿花园酒店 Hilton Garden Inn West Monroe

在14家West Monroe酒店排名第2
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383条来自 TripAdvisor 社区的点评

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西门罗希尔顿花园酒店新近的点评
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1条点评
1分 2015-9-14的点评
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The rooms were really bad was not cleaned properly and had hairs in the bathroom every where. The breakfast service is very nice but rooms are of not great quality. I did not get my value out of the money which I paid

与 Hilton Garden Inn 合作收集的点评

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

I am so sorry your stay with us was not pleasant. I have refunded your entire stay and hope that... 更多 

2条点评
5分 2015-9-14的点评
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The Hilton Garden Inn in West Monroe is an excellent property. The staff went above and beyond to assist with our meetings and service. The location of the hotel and the ease of getting on and off I-20 and accessibility to shopping and restaurants is very good.

与 Hilton Garden Inn 合作收集的点评

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

We LOVED having your group stay with us. We hope to have the honor of hosting other meetings for you... 更多 

47条点评
5分 2015-9-10的点评
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Didn't want a handicap room but was given one. Too many things different in bathroom. Next time I will not accept this room. Some person might need this and I checked in around 12 Noon, so a guest could have arrived after I did and need this room.

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

So sorry you got a handicap room. Not sure how you booked but if you did not book directly with... 更多 

1条点评
5分 2015-9-9的点评
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Cannot say enough good stuff about this hotel. I stayed there for a month on business and it was the greatest guest experience. It really got to be like home away from home. The staff was amazing. Looking forward to staying there again.

与 Hilton Garden Inn 合作收集的点评

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

Thank you so much for the great review and the 5 STARS we are sharing your commnets with out Team. 更多 

1条点评
5分 2015-9-8的点评
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The top notch hotel in W.Monroe/Monroe area. Their whole aims to please their guests. They do what it takes to exceed your expectations from the General Manager to the housekeeping associates . The definite place to stay in Monroe. They even treat you special on your birthday ! The best thing is when things go wrong due to events beyond... 更多 

与 Hilton Garden Inn 合作收集的点评

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

Sorry we had to meet under such circumstances. I train my Team that if a Guest has an issue to... 更多 

381条点评
4分 2015-8-13的点评
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My wife and I dropped by in late July to take a look at the facility and to have dinner. The lobby area was clean and very open and modern in design. There are numerous plants in the lobby area and a sense of serenity which my wife and I found very refreshing. The décor was modern and trendy. We... 更多 

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

Thanks so much for your review. Our hotel was purchased by a new investment company in February and when the... 更多 

1条点评
2分 2015-8-10的点评
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Water was dark rusty in color. Turned whites into yellow uniforms. I was told this was normal because Louisiana has " golden water ". Had to buy bottled water to wash babies supplies . There was no hotel within 50 mile radius due to world series tournament to even think about moving. Rooms were kept clean. Front staff just acted... 更多 

与 Hilton Garden Inn 合作收集的点评

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

I am truly sorry no one let me know you had complained about the water. I have instructed my Front... 更多 

116条点评
3分 2015-8-7的点评
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I wasn't expecting much from any hotel in West Monroe, but this met my expectations. It wasn't an HGI that I would rave about, but it was also nicer than some that I've stayed in. The rooms were okay, clean (which is most important to me!), your typical HGI, really. My coworker and I had breakfast each day at the... 更多 

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

Thanks for the review! Sorry you didn't enjoy West Monroe. 更多 

乔治亚Boston
11条点评
5分 2015-8-6的点评
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Excellent accomodations. Booked same room that we had in June, this time much less outside noise. Will definitely book here agaim when traveling in this area. First time using e-check in, it was great since we knew the room we had in June was type we needed, handicap accessible.

与 Hilton Garden Inn 合作收集的点评

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

Joe thanks for coming back! Isn't E-Check in great you get to chose your own room. We love it too! 更多 

德克萨斯州艾迪生
2条点评
5分 2015-8-3的点评
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Good morning, This past weekend, my family had the BEST experience staying at the Hilton Garden Inn West Monroe. Words cannot express how wonderful the ENTIRE staff was at the hotel. We had a large group for our trip and the GM Gloria was simply the BEST and made us feel very welcome at the hotel. Our family has decided... 更多 

Gloria F,西门罗希尔顿花园酒店 的 General Manager,回复了这篇点评

Thank you very much for the 5 STAR review. We read these in our morning Huddle and we are always... 更多 

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  • 游泳池
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  • 免费停车
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Great American Grill
菜系: 美式烹饪
活动设施
  • 餐厅
  • 游泳池
  • 酒吧/大堂
  • 温水浴池
  • 有健身房的健身中心
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服务
  • 会议室
  • 客房送餐服务
  • 免费停车
  • 干洗服务
  • 提供上网服务的商务中心

西门罗希尔顿花园酒店的其它相关信息

地址: 400 Mane St, West Monroe, LA 712191
地区: 美国 > 路易斯安那州 > West Monroe
价格区间: ¥1,210 (基于标准间的平均价格)
酒店星级:3星级 — 西门罗希尔顿花园酒店 3*
房间数: 134
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