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Holiday Inn Express Hotel & Suites West Monroe

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在14家West Monroe酒店排名第7
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119条来自 TripAdvisor 社区的点评

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Holiday Inn Express Hotel & Suites West Monroe新近的点评
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71条点评
5分 2016-4-10的点评 通过移动设备发表
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I cannot say enough good about the staff at the West Monroe, LA property! From the moment we checked in for our week-long stay, they were so very welcoming and accommodating. It was like staying with family, only without the embarrassing stories and bickering! We were checked in by Becky, who took very good care of us, but each and... 更多 

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

Hello, thank you. Your opinion is greatly appreciated. The staff loves to have fun and get to know our guest.... 更多 

路易斯安那州West Monroe
1条点评
1分 2016-3-30的点评
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avoid this hotel at all cost ,manager very rude does not care about the quest. quote 1 rate then say of this is our rate not the rate quoted you. overall they could careless if you stay there or not. I have never seen such a poor manager of a hotel in my life I stay on the road a... 更多 

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

Hello wstott2, as you and I discussed at the hotel and as I have explained in several of these reviews... 更多 

旅行者正在热评这些West Monroe的酒店

7条点评
4分 2016-3-10的点评
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Hotel was having a remodel when we stayed. Hotel was fine with the exception that when kids r running in the hall and it sounds like a herd of elephants I would expect the front desk to Handle the situation. I was very disappointed when I was told it was up to the parents to stop the noise. Really???? No...it... 更多 

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

Running Kids are irritating. Sorry you experienced that. We try to stay on top of it. Surprised someone told you... 更多 

115条点评
3分 2016-3-1的点评
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I had noticed an earlier review that mentioned renovations, but it was dated in November and I assumed that by February, they were complete, but I assumed wrong. The only soda and ice machines available were on the first floor and the elevator was extremely slow. Outside the door of the elevator on each floor, there was no carpet, only... 更多 

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

I am sorry we did not exceed your expectations. Yes, this renovation has taken longer than expected but I believe... 更多 

德克萨斯州路易斯维尔
8条点评
1分 2016-2-28的点评
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Stayed here for a funeral with my sisters. Returned to the hotel after the funeral and found the room had not been cleaned. On the waty to visit with family stopped at front desk to request that the room be cleaned and was told they would put it on the list but if it wasn't clean I could stop by... 更多 

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

I am sorry you did not enjoy your stay and am not sure why you received the response you did... 更多 

俄克拉何马州Broken Arrow
76条点评
5分 2016-2-18的点评
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This hotel is located conveniently off of I-20. There are tons of restaurants and shopping close by. The staff were very friendly and helpful. We had a glitch in the room we got, but the staff immediately apologized and worked at getting us the room we wanted. They suggested places to eat and were great. We stay at this hotel... 更多 

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

Thank you for your review. Our staff takes great pride in providing great customer service and it is good to... 更多 

乔治亚Snellville
12条点评
3分 2016-2-15的点评
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ground floor room, but cold night. i prefer not to use heat but rather to cozy up in a nice duvet but the room had no blankets or duvet. texted the regional manager next morning and he also said he always liked the duvets offered by hampton inn but they were not authorized under his franchise agreement--too bad, hampton is... 更多 

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

I am sorry you did not get warm during your stay with us. We do have extra duvets in our... 更多 

路易斯安那州Anacoco
4条点评
5分 2016-1-30的点评
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We were in town for funeral arrangements. Although we were early, the staff had the room ready and it was exceptionally clean, comfortable and trust me, extremely inviting after a very trying day. Everybody from the manager to the cleaning service people were friendly and accommodating.

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

We are truly sorry for your loss. It was a pleasure getting to meet you wish it could have been... 更多 

科罗拉多Montrose
41条点评
3分 2016-1-6的点评
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This Holiday Inn Express is below the chain's usual quality. The Cracker Barrel next door saved us from the mediocre "hot breakfast". There were stains and mold on the shower curtain. Don't drink the water. The quality in West Monroe is so bad you can see the color of it in the basin and toilet bowl.

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

We are sorry you did not enjoy your stay. Many guests have questions about the water quality in West Monroe.... 更多 

4条点评
3分 2015-11-16的点评
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The room was clean and big enough but for those who like a well-lit room, this isn't it. Breakfast was another issue. There weren't enough choices (only one kind of oatmeal, broken pancake machine, bananas which were too old both days we were there, etc.). This is not at all what we expected when the cost of the room is... 更多 

Michael S,Holiday Inn Express Hotel & Suites West Monroe 的 General Manager,回复了这篇点评

I am sorry you did not enjoy your stay. I am surprised your experience with our breakfast. We offer at... 更多 

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设施

特色
  • 游泳池
  • 免费停车
  • 免费早餐
  • 免费高速WiFi
  • 客房送餐服务
  • 餐厅
  • 有健身房的健身中心
关于此酒店
  • 残障通道
  • 允许携带宠物( 可带狗/宠物)
活动设施
  • 游泳池
  • 餐厅
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
  • 家庭房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 免费早餐
  • 会议室
  • 客房送餐服务
  • 干洗服务
  • 提供上网服务的商务中心
  • 洗衣服务
  • 精通多国语言服务员
  • 自助式洗衣服务

Holiday Inn Express Hotel & Suites West Monroe的其它相关信息

地址: 603 Constitution Dr, West Monroe, LA 71292-8050
地区: 美国 > 路易斯安那州 > West Monroe
价格区间: ¥1,204 (基于标准间的平均价格)
酒店星级:2.5星级 — Holiday Inn Express Hotel & Suites West Monroe 2.5*
房间数: 88
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