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Grand Harbor Resort and Waterpark

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在17家迪比克酒店排名第6
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4条点评
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Outdated and dirty. We purchased the Black Friday "special" and it was anything but a special. Not a deal! We had 4 rooms for two days and their jacked up prices were ridiculous. The pool needs some serious tlc. If you aren't going to maintain the facility you at least should keep it clean. No towels, the bathrooms were disgusting.... 更多 

sgeisz,Grand Harbor Resort and Waterpark 的 General Manager,回复了这篇点评

Dear Sandra S, Thank you for your review. We do maintain the water park daily however we are in need... 更多 

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1周前点评
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It was an easy/quick check in process. The room was clean. The waterpark was fun but the air felt cold. Also, the locker rooms are freezing. That would be the only downside. Maybe my suggestion would be to turn up the heat in there.

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1周前点评
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Very happy with the service and room. The kids enjoyed the water park and the arcade. Very close to restaurants and the museum and aquarium. Staff was very friendly and helpful. Would return for another family getaway.

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1周前点评
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My kids enjoyed themselves, but as I sat and looked around I noticed nothing has been updated in a while. A lot of decor in the water park were broken or gone. Looks like everything needs a little tlc. Otherwise still clean and rooms were clean.

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1周前点评
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First pulled the sofa bed out and there was dirty sheets and a sock in it. Maid service brought up new bedding. Then, later we found more dirty socks in the coat closet. Pool was clean, but lifeguard staff was sleeping in the toddler area.

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sgeisz,Grand Harbor Resort and Waterpark 的 General Manager,回复了这篇点评

Dear mollyrae7, Thank you for your review. I sincerely apologize for your experience and it is unacceptable to us the... 更多 

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1周前点评
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We enjoyed the short trip with the family. We did the package with the Mississippi River Museum and the kids loved it. Room was great-no issues with cleanliness or wear. Staff was very friendly and accommodating- we had a sick child and they helped with an early check-in. The waterpark isn't huge but good for kids our ages (6, 3,... 更多 

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1周前点评
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the park is a little small. My 5 year old daughter had a blast. The rooms were clean and the restaurant next door was fantastic. I wish that either the checkout was an hour later or the park opened an hour earlier. We will be back this winter.

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1周前点评
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Terrible unprofessional dirty over priced!! Lifeguards was not paying attention noticed one lifeguard spit in the water. Would never ever return back again! Arcade was ran down broken games. It needed a lot of upgrades for the prices they charge!!

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1周前点评
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Housekeepers top notch, staff made trip very enjoyable. The Hotel restaurant served a great ribeye. Pool is fun for kids and adults. Alcohol is available if that is your thing. Anything you need the staff will help you find it.

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1周前点评
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I booked to stay here for a wedding. When booking I was told I would have water park passes. When we checked in I was told there was an additional fee for the passes. I could pay $25-30 more for waterpark tickets. With having the wedding, we weren't sure we would get time to use the park, so I didn't... 更多 

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设施

特色
  • 免费停车
  • 游泳池
  • 客房送餐服务
  • 有健身房的健身中心
  • 免费高速WiFi
  • 餐厅
  • 酒吧/大堂
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Tony Roma's
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菜系: 美式烹饪
活动设施
  • 游泳池
  • 有健身房的健身中心
  • 餐厅
  • 酒吧/大堂
  • 温水浴池
客房类型
  • 套房
  • 无烟房
  • 家庭房
客房内设施
  • 空调
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 客房送餐服务
  • 儿童活动 (适合儿童/家庭)
  • 会议室
  • 提供上网服务的商务中心
  • 洗衣服务
  • 宴会厅
  • 会议设施
  • 接驳车服务
  • 机场接送
  • 干洗服务

Grand Harbor Resort and Waterpark的其它相关信息

地址: 350 Bell St, Dubuque, IA 52001-7028
地区: 美国 > 爱荷华 > 迪比克
价格区间: ¥784 (基于标准间的平均价格)
酒店星级:3.5星级 — Grand Harbor Resort and Waterpark 3.5*
房间数: 193
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