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Country Inn & Suites By Carlson, St. Charles

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在11家圣查尔斯酒店排名第9
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143条来自 TripAdvisor 社区的点评

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Country Inn & Suites By Carlson, St. Charles新近的点评
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1条点评
2016-6-28的点评
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Don't use this facility! Not safe, not clean. No hot tub. No shuttle. Breakfast was out of everything not prepared for a full house. Really feel that condition of the hotel should have been mention upon booking a room.

与 Country Inns & Suites By Carlson 合作收集的点评

Jeff J,Country Inn & Suites By Carlson, St. Charles 的 Manager,回复了这篇点评

Dear Joyce, Thank you for taking the time to provide a review of your recent stay. We are sorry for... 更多 

1条点评
2016-6-25的点评
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First thing I notice is the stench of cigarette smoke which was worse in the bathroom. Then I notice the pubic hair in the bathroom floor. How does housekeeping not notice these things? The rest of the room was alright. Dated, but there was a renovation in progress...much needed. The staff was excellent! Friendly and helpful. Went above and beyond... 更多 

与 Country Inns & Suites By Carlson 合作收集的点评

Jeff J,Country Inn & Suites By Carlson, St. Charles 的 Manager,回复了这篇点评

Dear Melissa, Thank you for taking the time to provide a review, I am sorry for the issues you experienced... 更多 

旅行者正在热评这些圣查尔斯的酒店

7条点评
2016-6-23的点评
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This hotel was terrible, it was torn apart. Nothing was in working order and it was under an immense amount of construction during our stay which we were never even notified of ahead of time. It was the worst hotel I have ever stayed in. Dirty and just horrible.

与 Country Inns & Suites By Carlson 合作收集的点评

Jeff J,Country Inn & Suites By Carlson, St. Charles 的 Manager,回复了这篇点评

Dear Brooke, We are very sorry you were not properly notified of the renovations taking place during your stay. If... 更多 

佛罗里达迈尔斯堡
31条点评
2016-6-18的点评
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We stayed for 5 nights over Memorial day weekend. We were unaware of the construction because we booked 4 months earlier. Hot tub closed, boards covering holes, staircase dirty with leftover food bones in the corner for 4 days. Complained about the filthy men's room and they cleaned it the next day. Jeff at the desk gave us a discount... 更多 

Jeff J,Country Inn & Suites By Carlson, St. Charles 的 Manager,回复了这篇点评

Dear Leenbob, Thank you for staying with us over Memorial Day weekend, it was a pleasure to meet you and... 更多 

1条点评
2016-6-11的点评 通过移动设备发表
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We called at 11 am and booked a room for this evening, credit card taken and confirmation number given. 2 hours into our 4 hour trip to the location we were called by the hotel and were told we had no room. I explained we had a confirmation number etc. I asked to speak with the manager which it was... 更多 

Jeff J,Country Inn & Suites By Carlson, St. Charles 的 Manager,回复了这篇点评

Dear momoftwins777, Let me apologize for the confusion and level of customer service that you received, it is our goal... 更多 

印第安那卡梅尔
16条点评
2016-5-31的点评
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Just left this hotel yesterday for a 3 night stay over Memorial Day weekend for a soccer tournament. The pictures on the website are NOT EVEN CLOSE to what you get when you arrive. They are converting this into a Holiday Inn & Suites and according to locals should have been completed in April 2016. I can tell you it's... 更多 

Jeff J,Country Inn & Suites By Carlson, St. Charles 的 Manager,回复了这篇点评

Dear valued guest, Thank you for sharing your recent experience with us, we will take this information and use it... 更多 

2条点评
2016-5-7的点评
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Stayed here with my family for a weekend. Breakfast was delicious and good options. Room was fairly clean but location of room too close to the ongoing construction. If you don't mind some construction dust and workers being somewhat noisy at times....the value of $100 a night with breakfast....can't beat it. Pool and fitness center on the small side but... 更多 

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5条点评
2016-4-23的点评
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The Country Inn & Suites was the host for our weekend Crop (Scrap booking and card making). A block of rooms were reserved for the participants. A continental breakfast was served. Single and double rooms were selected. The staff was very accommodating. The Country Inn is in the process of renovation and they accomodated our scrap group.

与 Country Inns & Suites By Carlson 合作收集的点评

伊利诺伊州Orland Park
1条点评
2016-3-20的点评
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I have read numerous reviews and was VERY skeptical to stay at this hotel...Yes when we arrived the front of the building is torn up..(but they are in the midst of remodeling and it is expected)...The front desk receptionist was very nice and friendly....Our room was just fine and very clean..... They had a lovely free breakfast buffet in the... 更多 

Jeff J,Country Inn & Suites By Carlson, St. Charles 的 Manager,回复了这篇点评

Dear valued guest, Thank you for reviewing your recent stay with us, we appreciate you taking the time to do... 更多 

伊利诺伊州罗斯蒙特
1条点评
2016-3-12的点评 通过移动设备发表
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This hotel has drastic problem with black mold around the bulding plus in the rooms by the window wall. It's very danger for anyone to be around 100 feet of the hotel. I had to check out from the hotel because city came out to shut down the hotel. The hotel is closed. Stay at the Hampton Inn or Marriott... 更多 

Jeff J,Country Inn & Suites By Carlson, St. Charles 的 Manager,回复了这篇点评

Dear Eric, Thank you for taking the time to share your concerns about the property. The hotel is not closed,... 更多 

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设施

特色
  • 免费高速WiFi
  • 游泳池
  • 免费停车
  • 含早餐
  • 有健身房的健身中心
关于此酒店
  • 残障通道
活动设施
  • 游泳池
  • 有健身房的健身中心
客房类型
  • 套房
  • 无烟房
  • 家庭房
客房内设施
  • 微波炉
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 含早餐
  • 干洗服务
  • 会议室
  • 提供上网服务的商务中心
  • 自助式洗衣服务

Country Inn & Suites By Carlson, St. Charles的其它相关信息

地址: 155 38th Ave, Saint Charles, IL 60174-5419
地区: 美国 > 伊利诺伊州 > 圣查尔斯
价格区间: ¥1,223 (基于标准间的平均价格)
酒店星级:2.5星级 — Country Inn & Suites By Carlson, St. Charles 2.5*
房间数: 84
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酒店类型:
第 5 名商务酒店,圣查尔斯
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