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Extended Stay America - Chicago - Naperville - West

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在18家内珀维尔酒店排名第15
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74条来自 TripAdvisor 社区的点评

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伊利诺伊州内珀维尔
1条点评
3周前点评
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no one is ever at the desk except the manager when hes in. they literally hide in the back and hardly acknowledge you. also the internet is not fast at all like 1 mb max and when you pay 20 for the " highspeed" service tier you get a whopping 3mb. in what world is that high speed i cant... 更多 

1条点评
2016-11-9的点评 通过移动设备发表
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Not at all what we expected. It is basically a regular hotel room where they pushed the beds and everything towards the window and crammed in a tiny kitchen. Nothing like the pictures. Definitely wouldn't recommend. Don't feel safe on grounds or leaving items in room while gone.

21条点评
2016-11-5的点评 通过移动设备发表
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We stayed here for one night on our way to Aurora and we were very surprised to find out that our room had a full kitchenette. The bed and pillows were pretty comfortable but throughout the entire night anytime anytime someone turned their water on we were woken up to loud banging/knocking of the pipes or something in the wall,... 更多 

1条点评
2016-10-2的点评
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I checked in on a Friday afternoon and the gentleman who checked me in was Hassan. Having been employed in the Customer Service field for the last 25 years, there are certain situations in which I pay extra attention to the service I"m receiving, and checking into a new hotel is certainly one of those situations. Even though it was... 更多 

Manager_11525,Extended Stay America - Chicago - Naperville - West 的 Manager,回复了这篇点评

Your feedback is very important. Thank you for sharing. First, let me express my disappointment with cleanliness issue in your... 更多 

1条点评
2016-9-24的点评
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I would like to take a moment and share with you how much I appreciate the efforts of Mr Hassan, who works at this location. He has been polite, keen to help everyone & professional in his job. My stay at this property has been pleasant.

印第安那Warsaw
1条点评
2016-9-15的点评 通过移动设备发表
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I stayed here for business and it smelled horrible inside the whole hotel. The counters were all peeling and my carpet had missing tiles. I would not recommend this place. Avoid it. The complimentary breakfast was a joke, it contained stale muffins.

1条点评
2016-9-5的点评
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During my stay here, my experience has been worth while. The staff were all very helpful, but one of the staff members , Hassan, really made the stay worth while. He's very friendly and easy to talk to. He always has a smile on his face and takes the time out of his day to help anyone with their problems... 更多 

Manager_11525,Extended Stay America - Chicago - Naperville - West 的 Manager,回复了这篇点评

We appreciate you taking the time to write your review and for choosing to stay with us. I am more... 更多 

伊利诺伊州芝加哥
1条点评
2016-9-1的点评
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Thanks to Hassan, my stay has been great. Each time I had issues, he will be patient enough to listen to them and do his utmost to resolve them at the earliest. He goes out of his way to take care of the guests and make them feel happy.

Manager_11525,Extended Stay America - Chicago - Naperville - West 的 Manager,回复了这篇点评

We appreciate you taking the time to write a review and for choosing to stay with us. It's great to... 更多 

印第安那印第安纳波利斯
1条点评
2016-8-29的点评
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I stay at this hotel for business a lot...Check in is always great, Hassan always does a great job to get me in a room as as soon as possible and address all my needs... Morning staff can use a bit of a upgrade but its a work in progress from what I understand.. Not bad overall..

Manager_11525,Extended Stay America - Chicago - Naperville - West 的 Manager,回复了这篇点评

Thank you for taking the time to write a review. I am pleased to see you are consistently provided with... 更多 

10条点评
2016-8-29的点评 通过移动设备发表
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Gum in carpet cabinets dirty microwave dirty what ever is in it has been there a long time. Paint new carpet new with gum in it ...they put money in this place but not being taken care of at all. Hallway dirty has not been vacuumed in a long time . I booked two nights staying one I'm here and... 更多 

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设施

特色
  • 免费停车
  • 免费高速WiFi
关于此酒店
  • 残障通道
客房类型
  • 小厨房
  • 无烟房
  • 套房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 自助式洗衣服务

Extended Stay America - Chicago - Naperville - West的其它相关信息

地址: 1575 Bond St, Naperville, IL 60563-0112
地区: 美国 > 伊利诺伊州 > 内珀维尔
价格区间: ¥518 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Chicago - Naperville - West 2.5*
房间数: 1
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