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Extended Stay America - Chicago - Naperville - East

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在18家内珀维尔酒店排名第15
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98条来自 TripAdvisor 社区的点评

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2条点评
2016-10-5的点评 通过移动设备发表
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My stay has been approximately 3 months. The hotel is clean, which is nice, and expected. The Staff, though, is what makes this hotel Great!! Starting with the manager, Jayla, who is constantly busy taking care of the hotel, and guests. In all the time here, I had 1 small issue, and she went above and beyond to make it... 更多 

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

Thank you for sharing a wonderful review of your stay at Extended Stay America - Chicago - Naperville - East.... 更多 

新泽西爱迪生
1条点评
2016-10-5的点评
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quiet and serene location.Needed peace and quiet after a long day. Great and Helpful Staff, Manager Jayla Shelburn was always visible and helping out. They also give complimentary utensils to use at no charge.

00esa,Extended Stay America - Chicago - Naperville - East 的 Manager,回复了这篇点评

Thanks for your excellent remarks of Extended Stay America - Chicago - Naperville – East. We are glad to know... 更多 

5条点评
2016-10-2的点评 通过移动设备发表
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Family came in town for a funeral and there reservation was all screwed up. They each had there own room for one night, and then 3 out of 5 had to share a room together the remainder of there stay. Housekeeping left a dirty towel on the bathroom floor in the room my parents shared and was never picked up.

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

We appreciate you choosing our hotel and sharing your comments. Please accept our apology for your loss and for providing... 更多 

旅行者正在热评这些内珀维尔的酒店

4条点评
2016-9-25的点评
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What can i say i had my money worth . Great staff friend especially Bradley ,Paton very friendley and helpful and and very funny and the manager is awesome Jayla . they are great !!!! i have no complains*******!!!! best hotel and rooms are great !!! ive stayed in all of them . plus they got kitchenette too. Best hotel... 更多 

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

Thank you for your fantastic review which truly made our day! It is an absolute pleasure to read how much... 更多 

1条点评
2016-9-17的点评 通过移动设备发表
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0 stars. This is the worst hotel I have ever stayed in. "Non-Smoking rooms" smelled like smoke. Reserved a room with 2 beds. Didn't have it when we arrived. 2 clean rooms filthy. One "clean" room had been stayed in by others. Unclean. Awful.

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

Our team strives to ensure an excellent experience for each guest, and we are very sorry for disappointing you. We... 更多 

8条点评
2016-9-16的点评
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I would never stay in this hotel again. There were no other rooms available in the area and we paid a very high rate for this room. The front entrance reeked of cigarettes - a bad first impression. I later realized the source of the smell was the abundance of cigarette butts on the ground by the front door. There... 更多 

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

Thank you for being our guest and reviewing your stay. Please accept my apology for your disappointing experience. Our goal... 更多 

4条点评
2016-9-15的点评 通过移动设备发表
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I would not stay in an Extended Stay if it was up to me. This was booked by my company as no other rooms were available in the area. The room was not clean and the front desk staff was rude. I was not expecting 5 star service at a budget hotel but this was below even the lowest of... 更多 

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

Thank you for sharing the areas of your stay where you feel more of our attention is needed. We do... 更多 

1条点评
2016-9-15的点评 通过移动设备发表
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I do not usually take the time to write this stuff but this has been the worst hotel I have stayed in ever and I live in a hotel mon-fri due to my job. I just took over the Chicago market and I am trying different hotels to see where I want to stay long term. Definitely NOT here. The... 更多 

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

I was disheartened to read about the service problems you experienced and hope you will accept my sincere apology. This... 更多 

1条点评
2016-9-8的点评
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hi this hotel is the best hotel you'll ever stay EXTENDED STAY AMERICA NAPERVILLE EAST . the staff are so kind and friendly and your money worth because not only you saved money ON LODGING you also save MONEY ON FOOD there is kitchen in all room you can cook your own dish and its very quiet area staff are... 更多 

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

Thank you for being our guest once again and for posting your review. We are so delighted to read that... 更多 

2条点评
2016-8-25的点评 通过移动设备发表
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If there ever was a place that was close to "home" this is it. The manager Jayna Shelbourn, and the front desk staff (Bradley Williams, Ariel Lucas, Charisse) provide exceptional customer service. The hotel is well maintained. I stayed in a king deluxe with all the amenities of a studio. The bed slept comfortably like the highly rated Marriott Hotels.... 更多 

00esa,Extended Stay America - Chicago - Naperville - East 的 General Manager,回复了这篇点评

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America... 更多 

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设施

特色
  • 免费停车
  • 免费高速WiFi
关于此酒店
  • 允许携带宠物( 可带狗/宠物)
  • 残障通道
客房类型
  • 套房
  • 无烟房
网络
  • 免费网络
  • 免费高速WiFi
服务
  • 免费停车
  • 自助式洗衣服务

Extended Stay America - Chicago - Naperville - East的其它相关信息

地址: 1827 Centre Point Circle, Naperville, IL 60563 (原名Homestead Studio Suites - Chicago - Naperville)
地区: 美国 > 伊利诺伊州 > 内珀维尔
价格区间: ¥510 (基于标准间的平均价格)
酒店星级:2.5星级 — Extended Stay America - Chicago - Naperville - East 2.5*
房间数: 136
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